Lazy,disrespectful, disgusting coustmer service by 2 of the gentleman and the older lady like you should not be a coustmer service person.
Brian E. Niskala
Tight parking lot, but besides that Great and fast
Alanna Benales
Well I learned my lesson to never walk in and order. Look, I understand being busy but they acted like I wasn’t even there and when I asked questions they were rude. Honestly they just have no customer service. If you don’t like your job or dealing with customers then get a new job.
P;Nut is Retired
Boston cream donut and uced coffee.
Steven Nhan Ngo
This is the worst experience I have personally ever experienced from this Dunkin. When we pull up to the drivethru, the lady was extremely rude. The drivethru being right next to a main street so it is super loud when a truck goes by. She went “WHAT?”. I mean what kind of service is this?
We ordered the $6 meal deal with a croissant sandwich. When we got home, we got 3 bags of saggy tots in it. Not only that, when we pulled up to the window, she was slamming the coffee and the food on the counter like she’s upset at something.
If you’re the employee that worked there and saw this - I sincerely apologize for how you feel. I apologize if something that I did was inadvertently upset you.
Dorothea “Thea” Gradwell
I really wanted to give a good review but the coffee wasn’t coffee, it was pretty much water with cream. Not sure what happened but I do not recommend the iced coffee here which is unfortunate because our barista was so nice :(
David
Really getting tired of watered down coffee from dunkin' donuts stores and this is no exception. Either they are making cutbacks to try and cut costs, or the machines are out of calibration. With what coffee goes for these days this is unacceptable.
John Gephart
I got a breakfast sandwich and they didn’t toast it of even melt the cheese, it was cold I don’t even think they put it on the grill.
Kelly Moran
This is the WORST location. I never get anything good here. My breakfast sandwich isn’t edible. It’s hard and rubbery. I waited an hour and get garbage. Is making a breakfast sandwich that hard???? NEVER AGAIN!!!
Juul Dow
I always order the same sourdough sandwich from any Dunkin it’s about $5+ my bread is never I mean never toasted if im paying for a $5 sandwich I would like my food properly made I can say I have never heard a nice thing about this location in any regard
I don't know what happend to DD but the service is terrible and the doughnuts are always stale. I do not intend to return for a long while
Robert Brobst
Super friendly and helpful staff as I was driving on my trip.
Robert Barton
This is the 4th time they can’t get an order right there’s kids that work there and rush your order all the time food is cold all the time coffees taste horrible.they give you an attitude when you ask for a straw for your ice coffee.i can see in the future there be a law suite against this location for sure knowing they can’t even take the time to heat up your food.i for one am sick of this one I go to Lansdale now.im done with this one.my next call is to the headquarters that’s how pissed off I am.there there for a check
Joseph Sorensen
Drive through staff is usually real nice. But there’s this one girl who is always so rude and short with customers. It’s pretty mind blowing. If she was nicer this would probably be a 5 star review. But she is always working and I’ve never had a good experience working with her. It’s literally a 2 min experience and every time she ruins it. Pathetic.
Atmosphere: 3
Food: 5
Service: 1
Charles Allen
This is my local Dunkin Dounut's and unfortunately its by far the worst one. It's privately owned. I recently visited just before work and order a small mocha iced latte. I was desperate and need a coffee before I didn't sleep well and I was going into a 12 hour shift. I also called corporate and was told that I would receive a call back from the store owned but I never did. My coffee was warm, and almost had zero ice in it and was foaming/curddle. It was absolutely disgusting. I drank it fast because I needed a pick me up and I regret it. For every one good coffee you get there's 4+ terrible one to follow. It's your typical store ran by teens who don't care.
Lazy,disrespectful, disgusting coustmer service by 2 of the gentleman and the older lady like you should not be a coustmer service person.
Tight parking lot, but besides that Great and fast
Well I learned my lesson to never walk in and order. Look, I understand being busy but they acted like I wasn’t even there and when I asked questions they were rude. Honestly they just have no customer service. If you don’t like your job or dealing with customers then get a new job.
Boston cream donut and uced coffee.
This is the worst experience I have personally ever experienced from this Dunkin. When we pull up to the drivethru, the lady was extremely rude. The drivethru being right next to a main street so it is super loud when a truck goes by. She went “WHAT?”. I mean what kind of service is this?
We ordered the $6 meal deal with a croissant sandwich. When we got home, we got 3 bags of saggy tots in it. Not only that, when we pulled up to the window, she was slamming the coffee and the food on the counter like she’s upset at something.
If you’re the employee that worked there and saw this - I sincerely apologize for how you feel. I apologize if something that I did was inadvertently upset you.
I really wanted to give a good review but the coffee wasn’t coffee, it was pretty much water with cream. Not sure what happened but I do not recommend the iced coffee here which is unfortunate because our barista was so nice :(
Really getting tired of watered down coffee from dunkin' donuts stores and this is no exception. Either they are making cutbacks to try and cut costs, or the machines are out of calibration. With what coffee goes for these days this is unacceptable.
I got a breakfast sandwich and they didn’t toast it of even melt the cheese, it was cold I don’t even think they put it on the grill.
This is the WORST location. I never get anything good here. My breakfast sandwich isn’t edible. It’s hard and rubbery. I waited an hour and get garbage. Is making a breakfast sandwich that hard????
NEVER AGAIN!!!
I always order the same sourdough sandwich from any Dunkin it’s about $5+ my bread is never I mean never toasted if im paying for a $5 sandwich I would like my food properly made I can say I have never heard a nice thing about this location in any regard
Restaurantji Recommends
I don't know what happend to DD but the service is terrible and the doughnuts are always stale. I do not intend to return for a long while
Super friendly and helpful staff as I was driving on my trip.
This is the 4th time they can’t get an order right there’s kids that work there and rush your order all the time food is cold all the time coffees taste horrible.they give you an attitude when you ask for a straw for your ice coffee.i can see in the future there be a law suite against this location for sure knowing they can’t even take the time to heat up your food.i for one am sick of this one I go to Lansdale now.im done with this one.my next call is to the headquarters that’s how pissed off I am.there there for a check
Drive through staff is usually real nice. But there’s this one girl who is always so rude and short with customers. It’s pretty mind blowing. If she was nicer this would probably be a 5 star review. But she is always working and I’ve never had a good experience working with her. It’s literally a 2 min experience and every time she ruins it. Pathetic.
Atmosphere: 3
Food: 5
Service: 1
This is my local Dunkin Dounut's and unfortunately its by far the worst one. It's privately owned. I recently visited just before work and order a small mocha iced latte. I was desperate and need a coffee before I didn't sleep well and I was going into a 12 hour shift. I also called corporate and was told that I would receive a call back from the store owned but I never did. My coffee was warm, and almost had zero ice in it and was foaming/curddle. It was absolutely disgusting. I drank it fast because I needed a pick me up and I regret it. For every one good coffee you get there's 4+ terrible one to follow. It's your typical store ran by teens who don't care.
Atmosphere: 1
Food: 1
Service: 1
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