Rita's Italian Ice & Frozen Custard

This is definitely one of our favorite weekly treats. We don't like a huge menu so the flavor variety is just fine. If one of us doesn't find a flavor of water ice that we like, they just get the ice cream. For me, I am happy as long as lemon is on the menu.

Great water ice and custard!

Quick and friendly staff. The location is awesome. The Pretzel Factory is also in the same location which is steps away.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Italian Ice, Frozen Custard

Why do they have Swedish Fish flavored water ice??????

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian Ice

Basic water ice store shared with Philly Soft Pretzels. Frozen Coffee is delicious. Treat yourself.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Italian Ice, Frozen Custard

So yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

I ordered a small custard through Uber Eats. Portion size was way too small!

This location lacks items the other ones do. If something has recently come out to Rita's menu, it will be missing from this location and may not be adapted here. It is helpful that it is in the same building as a Philly Pretzel Factory. The phone application for Android at the apecific location does not seem to work at the time of writing.

This Rita's is the worst. The customer service is horrendous. The older blonde hair lady (she seems like she runs the place) was helping a customer who had her kid with her and I was standing by the register looking at the menu looking at the flavors for my kid and the blonde hair lady told me in a non friendly tone could I move out the way so the other customer could pay for her order.The few times I have visited this Rita's the blonde hair lady always looks stressed and when the store first opened they didnt have any of the common flavors available and the taste of the water ice you could tell they were skimping on the ingredients probably to cut their costs down.It's ashame that we finally get a local Rita's in our town and I still have to travel out of town to get Rita's because I will not patronize any place that makes me feel that my presence is not wanted in their establishment.The worst mistake any of the local businesses make is making me feel some type of way as a customer because I will not spend my money at their store and I tell all of my friends and family not to patronize the businesses and they listen to me. Alot of revenue is to be lost and I am sure the busineses are feeling it.Customer Service is key in any business. If you don't have that, you don't have a business, period.

Who doesn’t like Rita’s.

Rita's product is fine, but the employee made a mess with the blender and handed me a 3/4 full cup of what I ordered that cost 6.36 and didnt think to either remake it, fill the cup with custard, whatever. Not happy

Friendly staff and quick service

Love this location but the woman manager or owner is completely rude as other reviews had mentioned, she should not work the front

Place was so clean and soo nice. The ladies at the counter were nice and friendly. So sad seasons ending but the pretzel factory is right across in the same building will definitely be going again!

Was a bit disappointing that we were told the ice was out, and custard machine was down. Will add more stars after next visit, which I'm sure will turn out better.