Awful service and the “managers” attitude was sub par. It always baffles my brain how people with zero customer service/people skills are put into management positions. No manners and absolutely miserable. Currently still waiting over 25 mins for my drive through order. Unacceptable for even BK being there’s only 2 customers here.
Rosemary
Girl behind counter was yelling and slamming things around. It was very busy at this time and she was yelling at staff . Very un professional.
THE SHADOW
GoOD service, very professional staff and manager April was nice.
Dominick Ridley
ordered 2 things took forever had to ask about my drink and my sandwich was soggy
Sadie Lopez
I waited forever for my food they forgot my dipping sauce.
Makena Montgomery
Got a breakfast sandwich and coffee the breakfast sandwich had a hair in it and the coffee tasted like just straight up syrup
Charles Laskowski (mutmaster831)
Out of all the Fast food restaurants in the Wyoming Valley this Burger King is the very best. We have quit going to fast food restaurants because of the poor quality of food and the lack of actually getting what you ordered. The food was HOT and FRESH! I know it's hard to believe but it's the truth. The person who took our order was professional. This was truly the best experience I ever had at BK or any other fast food restaurants.
Robert
Ordered a cheeseburger and medium ice coffee at 10:35am. With only one car in front of me and no one inside I received it at 10:50am. Absolute insanity.
Eda Pehlivan
Good 👍
Nathan R
They ask you to pull around and park instead of wait in the drive through and then youre sitting there for 15+ minutes waiting for cold food
I stopped in here for a quick bite while on a drive. They had a steady flow of cars in drive thru but noone inside. I ordered the new Flame Grilled Chicken sandwich - the employee let me know that takes 5-6 minutes to broil, which I appreciated. I was okay with the with and proceeded with the order.
I ordered a drink as well, but when I went to get a drink all of the diet and zero sugar options were out. I went to the counter and asked if they had Zero Sugar Dr Pepper back there. No. I asked about another. No. I finally asked a different employee to please fill me up with a diet option and they were able to do that.
The tables were filthy. All of them, not just one or two. It looked like they hadn't been wiped off all day or maybe even for dayssss. I found one that was okay and wiped it down.
My chicken came up and it was hot, fresh and made to order. The chicken was really good.
My chicken sandwich and drink were $9 - probably would've been a better value to get a meal, but I didn't need fries.
Overall I would stop here again if I was desperate, but there are 3 fast foods in this shopping center parking lot, choose a different one.
Sandra B
Clean and fast service
kristie dwen
Great food and workers
John Longacre
Wouldn't do their drive thru unless you have 20 minutes to spare.
Omar Kof
Let's be honest from 100 locations of Burger King you find one good place and this is one of the Good Burger King locations the french fries is hot not cold the burger made so good I highly recommend
Awful service and the “managers” attitude was sub par. It always baffles my brain how people with zero customer service/people skills are put into management positions. No manners and absolutely miserable. Currently still waiting over 25 mins for my drive through order. Unacceptable for even BK being there’s only 2 customers here.
Girl behind counter was yelling and slamming things around. It was very busy at this time and she was yelling at staff . Very un professional.
GoOD service, very professional staff and manager April was nice.
ordered 2 things took forever had to ask about my drink and my sandwich was soggy
I waited forever for my food they forgot my dipping sauce.
Got a breakfast sandwich and coffee the breakfast sandwich had a hair in it and the coffee tasted like just straight up syrup
Out of all the Fast food restaurants in the Wyoming Valley this Burger King is the very best. We have quit going to fast food restaurants because of the poor quality of food and the lack of actually getting what you ordered. The food was HOT and FRESH! I know it's hard to believe but it's the truth. The person who took our order was professional. This was truly the best experience I ever had at BK or any other fast food restaurants.
Ordered a cheeseburger and medium ice coffee at 10:35am. With only one car in front of me and no one inside I received it at 10:50am. Absolute insanity.
Good 👍
They ask you to pull around and park instead of wait in the drive through and then youre sitting there for 15+ minutes waiting for cold food
Restaurantji Recommends
I stopped in here for a quick bite while on a drive. They had a steady flow of cars in drive thru but noone inside. I ordered the new Flame Grilled Chicken sandwich - the employee let me know that takes 5-6 minutes to broil, which I appreciated. I was okay with the with and proceeded with the order.
I ordered a drink as well, but when I went to get a drink all of the diet and zero sugar options were out. I went to the counter and asked if they had Zero Sugar Dr Pepper back there. No. I asked about another. No. I finally asked a different employee to please fill me up with a diet option and they were able to do that.
The tables were filthy. All of them, not just one or two. It looked like they hadn't been wiped off all day or maybe even for dayssss. I found one that was okay and wiped it down.
My chicken came up and it was hot, fresh and made to order. The chicken was really good.
My chicken sandwich and drink were $9 - probably would've been a better value to get a meal, but I didn't need fries.
Overall I would stop here again if I was desperate, but there are 3 fast foods in this shopping center parking lot, choose a different one.
Clean and fast service
Great food and workers
Wouldn't do their drive thru unless you have 20 minutes to spare.
Let's be honest from 100 locations of Burger King you find one good place and this is one of the Good Burger King locations the french fries is hot not cold the burger made so good I highly recommend
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