Great location, friendly staff and quick service. The restaurant is clean with drive through.
Atmosphere: 4
Food: 4
Service: 5
Hani Patel
I ordered and my food arrived very quickly, the food had no issues we got right proportions and they also offered us free onion rings and cheese curds to try, the food was very good and customer service was excellent. I will visit this DQ again.
Atmosphere: 5
Food: 5
Service: 5
Pat M
The service here is one of the worst that I’ve ever experienced and I’ve been to many Dairy Queen. Firstly, who never has chocolate sprinkles in stock? Secondly, go to the drive-through it took the guy three tries to get my order correct and all I ordered was a vanilla cone with sprinkles. The language barrier is ridiculous. Hey I understand these people need jobs but the guy made three mistakes getting my order it’s not like the company’s making any money off of those mistakes. Plus, the rate at which you will get your order it’s like they have a slug working there. You may as well give your order and come back an hour later for a small vanilla cone because that’s how long it’s gonna take ridiculous I won’t be back.
Atmosphere: 2
Food: 4
Service: 1
alison mcconnell
Food was gross...ice cream was good...
Atmosphere: 4
Food: 1
Service: 4
Amanda Ford
this location fails miserably every time. I just sat in the drive-through correcting the order for three things for 10 minutes and still managed to get the wrong thing in the wrong size cup then the girl at the counter copped and attitude because she didn’t wanna have to do her job They handed me the shake when the lid wasn’t accurately secured causing it to pop off and spill in the car. They didn’t even mix the ice cream. They did not supply us with the proper utensils at the drive-through window, I even left my product on the counter and walked out after I had revived my order at the drive thru. The service here is awful. The quality is even worse.
tlin
No love in the building furniture falling apart, counter molding is non existent, ice cream display case is reading 38degrees but cakes and ice cream bars are in back they don’t tip blizzard food was ok
Atmosphere: 1
Food: 3
Service: 3
Sean Kelly
Place stays giving wrong orders out
Food: 1
Service: 1
Robert Palmer
When traveling from TN to NY and back, always need an ice cream stop and this Dairy Queen fit the bill on the recent trip. Clean, friendly and of course the ice cream was top notch! It's summer people, go grab a Blizzard, Shake or Cone, you won't be disappointed. Oh...don't forget the Chili Dog, also one of my go to lunch enjoyments!
Atmosphere: 5
Food: 5
Service: 5
Carol Clark
Sat in the parking lot eating my ice cream which was great at 9 pm . However , I seen at least 10 customers who attempted to enter the restaurant but couldn’t get in because the doors were locked . I googled the website which states the restaurant is open till 10:30 and drive through till 10 pm . They need to make that clear or keep loosing Buisness . Maybe a sign ?
This Dairy Queen location is always closed early before the lobby hours end by at least a half hour. Ex close at 830pm scheduled but the doors are locked at 8. By then the drive thru can be heavy. Otherwise I would give a 5 star. Staff excel for customers and never forget an item or miss a beat. Never had an issue with
Atmosphere: 5
Food: 4
Service: 5
Robby Foss
Can’t order online and it tells you to call the store You call the store and they tell you to leave a voicemail I go to leave voicemail and the box is full What is going on down there? Me and my coworkers are hungry?!?!
Oh and I checked and they charged my account for the order I tried to place but wouldn’t let me place it. What the actual???
Atmosphere: 1
Food: 1
Service: 1
Jacob Link
Can't get your order right for being so expensive
Atmosphere: 1
Food: 1
Service: 1
Obey Hades
I usually enjoy Dairy Queen, but my recent visit to the Plains, PA location was really disappointing. Our Blizzards weren’t even turned upside down—which honestly would’ve been the least of the issues. What we were served was already melted, and instead of proper lids, they had cups placed on top, which didn’t contain the mess once we removed them. Ice cream spilled everywhere.
To make it worse, the bananas in the strawberry banana Blizzard were brown and mushy—not even close to fresh. When we brought all this to their attention, they didn’t offer to remake them or do anything to make it right.
Unfortunately, this experience has us thinking twice about returning to this location.
Atmosphere: 2
Food: 1
Service: 2
Casey Carpenter
Friendly crew.Had our order ready quick and brought it to our table with a friendly smile.food was A-MA-ZING!!!
Great location, friendly staff and quick service. The restaurant is clean with drive through.
Atmosphere: 4
Food: 4
Service: 5
I ordered and my food arrived very quickly, the food had no issues we got right proportions and they also offered us free onion rings and cheese curds to try, the food was very good and customer service was excellent. I will visit this DQ again.
Atmosphere: 5
Food: 5
Service: 5
The service here is one of the worst that I’ve ever experienced and I’ve been to many Dairy Queen. Firstly, who never has chocolate sprinkles in stock? Secondly, go to the drive-through it took the guy three tries to get my order correct and all I ordered was a vanilla cone with sprinkles. The language barrier is ridiculous. Hey I understand these people need jobs but the guy made three mistakes getting my order it’s not like the company’s making any money off of those mistakes. Plus, the rate at which you will get your order it’s like they have a slug working there. You may as well give your order and come back an hour later for a small vanilla cone because that’s how long it’s gonna take ridiculous I won’t be back.
Atmosphere: 2
Food: 4
Service: 1
Food was gross...ice cream was good...
Atmosphere: 4
Food: 1
Service: 4
this location fails miserably every time.
I just sat in the drive-through correcting the order for three things for 10 minutes and still managed to get the wrong thing in the wrong size cup then the girl at the counter copped and attitude because she didn’t wanna have to do her job
They handed me the shake when the lid wasn’t accurately secured causing it to pop off and spill in the car. They didn’t even mix the ice cream. They did not supply us with the proper utensils at the drive-through window, I even left my product on the counter and walked out after I had revived my order at the drive thru. The service here is awful. The quality is even worse.
No love in the building furniture falling apart, counter molding is non existent, ice cream display case is reading 38degrees but cakes and ice cream bars are in back they don’t tip blizzard food was ok
Atmosphere: 1
Food: 3
Service: 3
Place stays giving wrong orders out
Food: 1
Service: 1
When traveling from TN to NY and back, always need an ice cream stop and this Dairy Queen fit the bill on the recent trip. Clean, friendly and of course the ice cream was top notch! It's summer people, go grab a Blizzard, Shake or Cone, you won't be disappointed. Oh...don't forget the Chili Dog, also one of my go to lunch enjoyments!
Atmosphere: 5
Food: 5
Service: 5
Sat in the parking lot eating my ice cream which was great at 9 pm . However , I seen at least 10 customers who attempted to enter the restaurant but couldn’t get in because the doors were locked . I googled the website which states the restaurant is open till 10:30 and drive through till 10 pm . They need to make that clear or keep loosing Buisness . Maybe a sign ?
Food: 5
A little slow. Otherwise its fine
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This Dairy Queen location is always closed early before the lobby hours end by at least a half hour. Ex close at 830pm scheduled but the doors are locked at 8. By then the drive thru can be heavy. Otherwise I would give a 5 star. Staff excel for customers and never forget an item or miss a beat. Never had an issue with
Atmosphere: 5
Food: 4
Service: 5
Can’t order online and it tells you to call the store
You call the store and they tell you to leave a voicemail
I go to leave voicemail and the box is full
What is going on down there? Me and my coworkers are hungry?!?!
Oh and I checked and they charged my account for the order I tried to place but wouldn’t let me place it. What the actual???
Atmosphere: 1
Food: 1
Service: 1
Can't get your order right for being so expensive
Atmosphere: 1
Food: 1
Service: 1
I usually enjoy Dairy Queen, but my recent visit to the Plains, PA location was really disappointing. Our Blizzards weren’t even turned upside down—which honestly would’ve been the least of the issues. What we were served was already melted, and instead of proper lids, they had cups placed on top, which didn’t contain the mess once we removed them. Ice cream spilled everywhere.
To make it worse, the bananas in the strawberry banana Blizzard were brown and mushy—not even close to fresh. When we brought all this to their attention, they didn’t offer to remake them or do anything to make it right.
Unfortunately, this experience has us thinking twice about returning to this location.
Atmosphere: 2
Food: 1
Service: 2
Friendly crew.Had our order ready quick and brought it to our table with a friendly smile.food was A-MA-ZING!!!
Atmosphere: 5
Food: 5
Service: 5
Loading...