This is our go-to pretzel factory. Always good food, staff is super friendly, and they've been able to accommodate large party orders on short notice multiple times without fussing.
H Churchill
This is the best Philly Pretzel location. All of the employees are very friendly and helpful. Sandy is the sweetest! She always has a warm greeting and smile. Super efficient and the pretzels are always delicious and fresh. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Loading a new life
I brought 100 pretzels for $45.00 . I ask could I get a mustard? I was told mustard do not come with 100 pretzels, smh. I was surprised because my last purchase for my church I got on Main Street in norristown and they gave me a bottle of mustard.
Atmosphere: 3
Food: 2
Service: 3
Harrison Flatau
There was a mistake with my order when I went to pick it up. Mistakes happen. The way the whole team sprung into action to hustle and fix the mistake was above & beyond. Very appreciative of how hard everyone worked to get my order made.
Atmosphere: 5
Food: 5
Service: 5
D Thornton
The staff are nothing short of amazing! I walked it right before closing time and they greating me with a smile and kindness. I walked in wanting a pretzel (of course hahaha) and didn't quite know which kind. I left with way more than I expected. I want to say thank you soooo much for being so kind. You all made my day, my mom's day and the doctor's office staff's day. I'll see you all soon. I forget the two gentlemans name (so sorry) and the young lady Peyton.
Shann B
Horrible customer service…just left this place and the young lady was very rude. I ordered a box of rivets and they were cold and crunchy she insisted they were not and I asked for the warm ones that just came out since I’m paying $5 I would like fresh ones…She got and attitude and threw the bag of the cold ones in the trash and went to get what I asked for then she slid them to me without a bag or giving me another set of mustard I had to ask for more mustard and that was given with more attitude. Definitely will not return!!
Y. Jesse Zlatsin
Great customer service and the pretzels are always hot ?
Robert Ro
Great warm soft pretzels. A Philly icon.
Paul Popplewell
Came in to order 50 pretzels for the nurse staff at Einstein hospital. Was meet with a non friend complaint about i need to order them in advance. The girl in the back started cursing and throw trays cause she was told she had to make them.. last time i will give this location our business!!! Btw no signs on site or store about ordering 50 pretzels in advice!
Amy V.
Great price and fresh pretzels. Box of 25 pretzels and 2 sauces delivered promptly by door dash. They charge less for bottle of sauces than couple other PPF locations that are of equal distance to me.
I needed a last minute order for my youth football team, I reached out for the order at 2pm and was told they’d have it ready by 4:30pm. Outstanding customer service, thanks to Briana for helping me out on such short notice!
Ev
The woman is always polite, and professional. I never have any complaints at this location.
john walton
I love these pretzels
Catherine D.
I love their pretzels. At this particular location, I ordered a party tray for pick up the following day. There was some confusion about which day I was picking up, but they quickly handled the situation by immediately preparing my order and I only had to wait a few more minutes until it was ready. Excellent adjustment on their part. Highly recommend for great customer service!
Barbara L.
This store consistently shorts you on the bucket of pretzels. They advertise 50 nuggets in a bucket but the last two buckets I have bought were not filled, so I counted them on principal and only got 36 and 41. Big deal? No ,not really, but it's still annoying when you pay for a full bucket.
This is our go-to pretzel factory. Always good food, staff is super friendly, and they've been able to accommodate large party orders on short notice multiple times without fussing.
This is the best Philly Pretzel location. All of the employees are very friendly and helpful. Sandy is the sweetest! She always has a warm greeting and smile. Super efficient and the pretzels are always delicious and fresh. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I brought 100 pretzels for $45.00 . I ask could I get a mustard? I was told mustard do not come with 100 pretzels, smh. I was surprised because my last purchase for my church I got on Main Street in norristown and they gave me a bottle of mustard.
Atmosphere: 3
Food: 2
Service: 3
There was a mistake with my order when I went to pick it up. Mistakes happen. The way the whole team sprung into action to hustle and fix the mistake was above & beyond. Very appreciative of how hard everyone worked to get my order made.
Atmosphere: 5
Food: 5
Service: 5
The staff are nothing short of amazing! I walked it right before closing time and they greating me with a smile and kindness. I walked in wanting a pretzel (of course hahaha) and didn't quite know which kind. I left with way more than I expected. I want to say thank you soooo much for being so kind. You all made my day, my mom's day and the doctor's office staff's day. I'll see you all soon. I forget the two gentlemans name (so sorry) and the young lady Peyton.
Horrible customer service…just left this place and the young lady was very rude. I ordered a box of rivets and they were cold and crunchy she insisted they were not and I asked for the warm ones that just came out since I’m paying $5 I would like fresh ones…She got and attitude and threw the bag of the cold ones in the trash and went to get what I asked for then she slid them to me without a bag or giving me another set of mustard I had to ask for more mustard and that was given with more attitude. Definitely will not return!!
Great customer service and the pretzels are always hot ?
Great warm soft pretzels. A Philly icon.
Came in to order 50 pretzels for the nurse staff at Einstein hospital. Was meet with a non friend complaint about i need to order them in advance. The girl in the back started cursing and throw trays cause she was told she had to make them.. last time i will give this location our business!!! Btw no signs on site or store about ordering 50 pretzels in advice!
Great price and fresh pretzels. Box of 25 pretzels and 2 sauces delivered promptly by door dash. They charge less for bottle of sauces than couple other PPF locations that are of equal distance to me.
Restaurantji Recommends
I needed a last minute order for my youth football team, I reached out for the order at 2pm and was told they’d have it ready by 4:30pm. Outstanding customer service, thanks to Briana for helping me out on such short notice!
The woman is always polite, and professional. I never have any complaints at this location.
I love these pretzels
I love their pretzels. At this particular location, I ordered a party tray for pick up the following day. There was some confusion about which day I was picking up, but they quickly handled the situation by immediately preparing my order and I only had to wait a few more minutes until it was ready. Excellent adjustment on their part. Highly recommend for great customer service!
This store consistently shorts you on the bucket of pretzels. They advertise 50 nuggets in a bucket but the last two buckets I have bought were not filled, so I counted them on principal and only got 36 and 41. Big deal? No ,not really, but it's still annoying when you pay for a full bucket.