Dunkin'
111 PA-423, Pocono Pines
(570) 355-7444
Recent Reviews
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Waited 15 minutes and order still wasn’t taken. Restroom was unclean and only trash depository was overflowing.
Atmosphere: 1
Service: 1
Poor scheduling and management- only 1 person working at 3:45pm at a location down the street from and elementary school and frequented by trades people who also get done with their day around that time… stood at the counter for a full 5 minutes before a statement was shouted over to me to use the kiosk, I stated I have cash and the response was a sarcastic“ you’re going to have to wait then, I don’t know what to tell you” I get the person was stressed the place was packed and it was me and 6 people behind me also waiting. Not the first time having to deal with very long waits there, always due to poor scheduling and apathy. I left without being served, I had to get a child off the bus and with out being directly addressed I had no idea if I’d get waited on or when
Service: 1
The only Dunkin in a 20 mile radius that is actually consistent with your order. Love this location. Very kind and fast working employees.
Atmosphere: 5
Food: 5
Service: 5
yeah, it's a dunkin, but the young man working this a.m. (Monday 9/3) is so polite. he (says Ashley on the check) made my day. great customer svc. wishing you continued success in life.
Parking: Has station parking at convenience store location
Wheelchair accessibility: Accessible parking and entrance
This place certainly puts the ICE in Iced coffee.2 sips from a straw and its over. And if you dare ask for no Ice they fill your cup 1/2 way.Avoid like the
Food: 1
Service: 1
I buy from here every morning when I wake up . I love it I would be lost without it .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Egg and Cheese
Stopped at a gas station at 5:40pm that had a Dunkin in it and they were closing up already???? And to top it off the gas station can't serve their own coffee because of the Dunkin being there??? WHY are they even there then?
I ordered x-large coffee and 50 munchkins. She charged me 50 munchkins and x-large coffee. When I picked up munchkins, box only had 22 so I asked her for refund. She ignored me at first but when I asked her again, she said she has no power to refund me. Argument got louder, then she proceed to scream at me. Am I at fault to ask for refund? What if it’s $100. Should I just walked away just because she has no power to refund? Do I know that? Where is a Manager then?One word would have send me walked away feeling lot better. Simply just say you are sorry!! Is that so hard?
Supposed to be open at 6 was waiting from 5:55 to 6:10 and was going to be late for work and they were there staring at me and wouldn't open needless to say i left with no service won't ever go there again
Restaurantji Recommends
Supposed to be open at 6 was waiting from 5:55 to 6:10 and was going to be late for work and they were there staring at me and wouldn't open needless to say i left with no service won't ever go there again
Went to Dunkin and the lovely face behind the counter took our order, made the coffee and got my wife's coffee roll. Then onto the bagel with bacon,egg,and cheese. Made the bagel then in the process plopped a piece of wonderful yellow American cheese on the nasty counter. Which looked like it hasn't been wiped down since doomsday. I asked to remake she was super cocky and made the sandwich again. To which she decided Then to throw the entire sandwich on the counter like a 5 year old. Up until this point I was ok and polite. I asked her why she did that again Then she ignored me then I asked her again and she smiled like the cleanliness of the counter didn't matter. Is it that difficult to ask for a sandwich to be made on a clean damn counter. Unreal. Would never recommend to anyone.
donuts
Love this Dunkin! It is my favorite in the area. I will drive out of my way to go here. Effort Dunkin is only 5 minutes from my house but I refuse to go to that one anymore because the owner is greedy and sucks.
Orders are always perfect! Bonnie and crystal always greet you with a smile.I look forward to stopping here on my weekly trips to PA from NY!
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