The only Dunkin that refuses the heat up a coffee roll. Very disappointed
Food: 1
Service: 1
Katrien Poels
I stopped in before work and bought myself and my coworker coffee. Service took forever to take our order because the young lady was too busy chatting. Then she never let us know it was finished, she was once again chatting, so we were left standing there. When I finally sipped my coffee it was very stale.. undrinkable. I called to see if I could get a fresh coffee another time, but the number was unavailable. I am absolutely appalled. I was expecting to share a nice treat with my coworker but instead spent way too much money on disrespect, disappointment and a sour taste in my mouth. I can’t believe we tipped her for that.
Atmosphere: 1
Food: 1
Service: 1
G Mor
Extremely rude and unprofessional staff. Sign on door states 5pm closing, but was locked at 345pm. Drive thru employee could not be bothered to give us donut availability. Just a run down, dumpy dunkin!!! Pitiful!
Jennifer Sepulveda
Blonde girl is drive thru is very unpleasant. I forgot to order a cold drink at the order box and asked to add it on at the window. She rolled her eyes at me looked to see if cars behind me. Sighed and said I guess...... seriously its a cold beverage that took less than 30 seconds to make. Maybe she should no be working with the public with that attitude.
Atmosphere: 3
Food: 3
Service: 1
Sarah Watson
Tired of getting stale donuts and old coffee from this place. Tried again today and got an iced coffee that was basically a cup of water and half and half. I honestly thought they were joking because it looked like a cup of milk and they were laughing giving it to me. It wasn't a joke. Whoever owns this place isn't managing it very well. If you let teens run the store, and there's no care about the quality, don't be shocked when people stop going.
Atmosphere: 2
Food: 1
Service: 2
Adam Santo
Great staff!
Kid-friendliness: Yep
Atmosphere: 2
Food: 3
Service: 5
James Erdo
We'll never go to this dunkin' donuts again everything is made out of the view of the customer was just there today ordered an extra large coffee hot and when I take my first sip it was barely lukewarm they have young idiots working there
Food: 1
Service: 1
Brad Muffley
Pot holes going around drive thru will swallow a car!!!!
Herbert Moon
This place is trash. It's ran by a bunch of kids who can barely microwave the food. I went one day at 4PM only to be told all food services are done for the day, despite the car in front of me getting service. Save your money and make your own coffee, these morons are smoking in the back.
Atmosphere: 1
Food: 1
Service: 1
Heather Bauer
They always run out of donuts, and that is their main selling point. It is named Dunkin' Donuts, after all!!Service is rather un-enthused.
I had the most unpleasant experience today at Dunkin Donuts in Portland. The manager, J-A-Y-A-N-T-Y, “aka J” in her words was extremely out of line and RUDE to me. If the owners, let alone corporate knows how unprofessional and sarcastic she is to customers and allows it, then Shame on them!
I pulled onto the drive-thru and asked for a box of munchkins and also the plain donut with frosting. Now, what kind of donut is this???? Last I knew it was a chocolate frosted donut. She asked if I wanted the double chocolate frosted one and I told her no, just the plain glazed one with frosting. She proceeded to tell me there’s no such this. I told her The “classic donut” that was listed on the menu. She then proceeded to say to me “what classic donut? They are all classic donuts. She knew what I was referring to yet she chose to give me a hard time trying to make me look and feel stupid at 9:00 in the morning while I’m in a hurry to get to work. I literally pulled out of that drive-thru and went inside to talk to the manager to find out that the jerk behind the microphone was the manager. When I asked her what her name was because I was calling corporate on her and didn’t deserve to be treated that way, she proceeded to spell it out for me and then mock me in front of her co-worker asking if I needed her to spell it out for me again saying “you clearly probably need me to spell it out again for you” as if I’m just some dumb blonde to her. Who talks to a customer like this? I am a general manager as well where I talk to hundreds of people everyday, and never have I ever treated a customer like this no matter how wrong they are. I’m not done with her. I will take this to corporate. She does not deserve to be a “manager, aka leader” of an entire team showing that it’s ok to act like this. I will not do business there anymore. I will stick to the small local businesses that appreciate my business.
rabeen abohmeed
reasonable
Atmosphere: 3
Food: 3
Service: 4
Carrie Frei
Always a pleasant experience with the workers here! Kind of wish the owner did better upkeep of the building, seems like the drive thru window gets pretty wet when it rains, despite the roof overhang. Also Dunkin needs to make a way to allow individual stores more connected to the app...
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts, Wake-Up Wrap - Sweet Black Pepper Bacon
Ed Williams
Severely under staffed and parking lot & drive thru have more "DEEP" pot hole craters than the moon!!
The only Dunkin that refuses the heat up a coffee roll. Very disappointed
Food: 1
Service: 1
I stopped in before work and bought myself and my coworker coffee. Service took forever to take our order because the young lady was too busy chatting. Then she never let us know it was finished, she was once again chatting, so we were left standing there. When I finally sipped my coffee it was very stale.. undrinkable. I called to see if I could get a fresh coffee another time, but the number was unavailable. I am absolutely appalled. I was expecting to share a nice treat with my coworker but instead spent way too much money on disrespect, disappointment and a sour taste in my mouth. I can’t believe we tipped her for that.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude and unprofessional staff. Sign on door states 5pm closing, but was locked at 345pm. Drive thru employee could not be bothered to give us donut availability. Just a run down, dumpy dunkin!!! Pitiful!
Blonde girl is drive thru is very unpleasant. I forgot to order a cold drink at the order box and asked to add it on at the window. She rolled her eyes at me looked to see if cars behind me. Sighed and said I guess...... seriously its a cold beverage that took less than 30 seconds to make. Maybe she should no be working with the public with that attitude.
Atmosphere: 3
Food: 3
Service: 1
Tired of getting stale donuts and old coffee from this place. Tried again today and got an iced coffee that was basically a cup of water and half and half. I honestly thought they were joking because it looked like a cup of milk and they were laughing giving it to me. It wasn't a joke. Whoever owns this place isn't managing it very well. If you let teens run the store, and there's no care about the quality, don't be shocked when people stop going.
Atmosphere: 2
Food: 1
Service: 2
Great staff!
Kid-friendliness: Yep
Atmosphere: 2
Food: 3
Service: 5
We'll never go to this dunkin' donuts again everything is made out of the view of the customer was just there today ordered an extra large coffee hot and when I take my first sip it was barely lukewarm they have young idiots working there
Food: 1
Service: 1
Pot holes going around drive thru will swallow a car!!!!
This place is trash. It's ran by a bunch of kids who can barely microwave the food. I went one day at 4PM only to be told all food services are done for the day, despite the car in front of me getting service. Save your money and make your own coffee, these morons are smoking in the back.
Atmosphere: 1
Food: 1
Service: 1
They always run out of donuts, and that is their main selling point. It is named Dunkin' Donuts, after all!!Service is rather un-enthused.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Hash Browns, Caramel Iced Macchiato
Restaurantji Recommends
Store is very well kept never wait long for my
Atmosphere: 5
Food: 5
Service: 5
I had the most unpleasant experience today at Dunkin Donuts in Portland. The manager, J-A-Y-A-N-T-Y, “aka J” in her words was extremely out of line and RUDE to me. If the owners, let alone corporate knows how unprofessional and sarcastic she is to customers and allows it, then Shame on them! I pulled onto the drive-thru and asked for a box of munchkins and also the plain donut with frosting. Now, what kind of donut is this???? Last I knew it was a chocolate frosted donut. She asked if I wanted the double chocolate frosted one and I told her no, just the plain glazed one with frosting. She proceeded to tell me there’s no such this. I told her The “classic donut” that was listed on the menu. She then proceeded to say to me “what classic donut? They are all classic donuts. She knew what I was referring to yet she chose to give me a hard time trying to make me look and feel stupid at 9:00 in the morning while I’m in a hurry to get to work. I literally pulled out of that drive-thru and went inside to talk to the manager to find out that the jerk behind the microphone was the manager. When I asked her what her name was because I was calling corporate on her and didn’t deserve to be treated that way, she proceeded to spell it out for me and then mock me in front of her co-worker asking if I needed her to spell it out for me again saying “you clearly probably need me to spell it out again for you” as if I’m just some dumb blonde to her. Who talks to a customer like this? I am a general manager as well where I talk to hundreds of people everyday, and never have I ever treated a customer like this no matter how wrong they are. I’m not done with her. I will take this to corporate. She does not deserve to be a “manager, aka leader” of an entire team showing that it’s ok to act like this. I will not do business there anymore. I will stick to the small local businesses that appreciate my business.
reasonable
Atmosphere: 3
Food: 3
Service: 4
Always a pleasant experience with the workers here! Kind of wish the owner did better upkeep of the building, seems like the drive thru window gets pretty wet when it rains, despite the roof overhang. Also Dunkin needs to make a way to allow individual stores more connected to the app...
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts, Wake-Up Wrap - Sweet Black Pepper Bacon
Severely under staffed and parking lot & drive thru have more "DEEP" pot hole craters than the moon!!
Atmosphere: 1
Service: 2
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