Dairy Queen Grill & Chill

First time being at this DQ this week and it was a phenomenal experience. I ordered online since my order was very large and I went inside to grab my food and the ladies were SO NICE!! I am 38 weeks pregnant and having the worse day and filled with tears as soon as I walked in. . You know, just a very emotional day! However, the ladies were so nice to me and helped me with my order to my car and showed so much kindness to me. They really went out of their way to make sure I had a great experience but little did they know their generosity made my whole day after having such a bad day.

I would give this location 10 stars if I could. I stop in almost everyday for lunch. Everyone from the manager down is wonderful. Everyone is always smiling and just as sweet as can be. Somedays I go there just to see a happy face. They have never let me down. Thank you all at the hermitage dairy queen. Your kindness has not gone unnoticed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Keiralea was super friendly at the counter. Made my experience very nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Ice Cream Sandwich, Chicken Fingers, Ice Cream Cake, French Fries

The Peppermint Hot Cocoa Blizzard has to much chewable chocolate and candy bits and the chocolate syrup on the side of the cup didn't Enjoy it.

Food: 1

Why is there a onion peel on my bread and also the fries had no salt

Atmosphere: 1

Food: 1

Service: 1

Service was very bland and slow

Atmosphere: 5

Food: 5

Service: 4

This is my favorite location around here. The people are very pleasant and helpful and the food is delicious!

Parking: There are limited spaces to park, but usually not a problem as they serve quickly and aren't always busy.

Wheelchair accessibility: There is handicap parking on the one side of the building with a ramp to the inside.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Onion Ring, Chicken Fingers, Pretzel Sticks, French Fries

Unprofessional and immature staff.

Atmosphere: 1

Food: 2

Service: 1

Patient curtious staff clean restaurant

Atmosphere: 5

Food: 5

Service: 5

I went into the drive through with one of my friends. One of the workers talked to us on the speaker with a “funny accent” and pretended to act like they couldn’t hear us. When we went up to the window we were met with girls saying “that was so funny” and standing around. We waited 15 minutes for two small blizzards and watched workers laugh and make jokes about customers. This happened on June 11th. And this is a photo of my Oreo blizzard with chocolate ice cream… has more vanilla than chocolate throughout the entire cup. Me and my friend can’t even eat our ice cream because the chocolate is repulsive. Tastes like the workers didn’t wanna get out the chocolate, so just added chocolate syrup. Way too strong and just not good AT ALL. Am very disappointed at the service. I’m sorry DQ!

Atmosphere: 1

Food: 1

Service: 1

The workers are always professional and the environment is clean. The service is always good

Atmosphere: 5

Food: 5

Service: 5

Most uncomfortable experience of my life, such an awkward staff. Enjoyed every moment of it. If I could give more stars I would

Atmosphere: 5

Food: 5

Service: 5

Always looking to get more ice cream ?????????

Atmosphere: 5

Food: 5

Service: 5

Not pleasant employees. Place is clean but over blend blizzards royal new york cheesecake with strawberries was just strawberries gram crackers and ice cream no cheesecake bites blended way to much .

Atmosphere: 3

Food: 1

Service: 2

Got my order all wrong and it wasn’t even worth my time or money

Atmosphere: 1

Food: 1

Service: 1