FIREBEAN Espresso
154 E State St #1732, Sharon
(330) 509-4467
Recent Reviews
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Such a great vibe! First timers today and we were not let down at all! The coffee ice cubes were a pleasant surprise! Definitely will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Kicker
Firebean has the best coffee I've ever had! They have a great selection of specialty flavors and drink combinations! The owner and the workers are always so friendly. They have great space in the back to sit and enjoy your coffee! This is definitely my go to place for coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Kicker
Amazing coffee and friendly staff! I wish I lived closer, I would go there everyday! Tons of flavors to choose from/mix!
Atmosphere: 5
Food: 5
Service: 5
I used to really enjoy this place... With how much a coffee is and recent controversy involving this place, I don't feel comfortable returning. Sending my love to the pups you had behind the counter on Fridays and will be praying for you, Kim. I hope with everything you can take time to reflect and change your behavior. God Bless.
Atmosphere: 1
Food: 4
Service: 2
Just a horrible place , with mediocre coffee, and unpleasant management
Atmosphere: 1
Food: 1
Service: 1
Just didn’t like it.
Atmosphere: 1
Food: 1
Service: 1
Awful customer service. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Rudest people I have ever encountered. They ripped up my rewards card right in front of me because it was “old”
Atmosphere: 1
Food: 1
Service: 1
very nice family owned coffee shop. the barista was a young pleasant girl who helped me choose the best beverage and explained to me about the in house sauce made by a secret recipe. i opted for a salted vanilla caramel frappe with whipped cream, it was divine and like no other coffee ive ever tried.
loved that my cup had a message "god loves you" and the whole store was decorated in a pretty unique way.
my friends had hot chocolate with whip,they also loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Salted Caramel Freppe Blended Frozen
Their Coffee is the BEST!! Especially their kickers with their “special” gold sauce. My daughter works there and LOVES it!!! Kim is an amazing person and always makes you feel welcome and interested in what’s going on with your life. It’s always a blessing to go there. Many times we have drove out of the way to go get a coffee from here. Support our small businesses!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best coffee I have ever had, but it’s a shame the owner is the way she is. I hate supporting the shop because of it. Very rude, and definitely judgmental. For some reason she will write bible versus on my cup, but never my friend’s. This has happened several times now. If you visit, you will see. The rest of the girls are kind and welcoming
I love this place! Very cozy and an awesome selection of specialty drinks! Also love that it’s faith based!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pastries, White Chocolate Salted Caramel Freppe Blended Frozen, Cookies and Brownies, White Chocolate Salted Caramel Frappe Blended, Cupcakes, Hot, Iced White Elephant Kicker, Salted Caramel
Best coffee around..
Atmosphere: 5
Food: 5
Service: 5
I used to really like this place but the owner is extremely rude and I won’t come here anymore. I stopped in a couple years ago to get a coffee and I asked if she’d be willing to donate to the Sharon robotics team’s Chinese auction. Owner was extremely rude and asked me “are you even a customer here?” After I said yes I’ve come here many times, she still said “well I’ve never seen you”. I continued to be nice and said she didn’t have to donate, no worries. After she punched my loyalty card for the coffee I bought she saw I HAD been there multiple times and finally begrudgingly gave me a donation (bag of coffee).
Recently, our Sharon HS students went in asking for yearbook donations (business ads in the yearbook or a small $10 monetary donation). Again the owner was extremely rude and condescending, telling the kids, “once you start supporting my business then maybe I’ll think about supporting you!” and wouldn’t even look at their papers. For a “Christian” coffee shop, this is ridiculous. I completely understand if businesses can’t give, but just politely say “we’re unable to give at this time”… there is ZERO need to be rude especially to children.
Other issues have come to light… treating their employees badly, not giving the employees their tips (apparently the tip jar is used to donate to their church or when they needed a new espresso machine). Wow.
Also goodness forbid you try to use their own loyalty card program… they give you a hard time about redeeming your free one like you’re some kind of criminal or jerk for asking for your free one. They told me once it was a slow week and to please not use it, and was I even buying something else? I don’t get it… it’s your own loyalty program policy?!
Owner is also condescending on prior bad google review responses I’ve seen, saying “sorry you felt the need to leave us this review” and “sorry you had to wait one second for your coffee” when someone said it took a long time. Just apologize or try to take the constructive criticism? For someone who writes bible verses on their cups, it’s just appalling to see this behavior. During Covid, you begged for community help and the Sharon community rallied around you to bring in business. And you can’t even give back to the local high school? A disgrace.
Deleting any negative comment on FB and taking your reviews down on the page is also very telling.
Gifted at Applegate, Allie’s Sweet Tooth and Haitian Sensation in Sharon all rallied around our school’s yearbook fundraiser and any donations to the school. I’ll be taking my business there and you should all do the same. Or make the drive to Oneills in West Middlesex, they have always been the most kind and delightful people when I stop in! And the coffee is far superior.
Service: 1
Gotta start off by saying that this place is wonderful! Amazing coffee beans and awesome iced coffee! The girls are second to none!
Atmosphere: 5
Food: 5
Service: 5
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