I called several times trying to place an order and I was hung up and there was no way for me to get a hold of an associate. Terrible.
Service: 1
R R
They can’t follow directions. They have the incorrect order to my delivery person
Also could not through on the phone to correct the issue. The phone kept ring
Atmosphere: 1
Food: 1
Service: 1
Maurice Johnson
Slow service customer service was not there
Atmosphere: 1
Food: 1
Service: 1
Ed Santiago
Great service
Atmosphere: 5
Food: 5
Service: 5
Migdalia Cardona
Pizza was delish I had the tavern style and also we got hand tossed , always a veggie lover no complaints !
Vegetarian options: Add your fresh veggies of liking and suace and no cheese
Atmosphere: 5
Food: 5
Service: 5
Brian Wayne
I’m always a little annoyed when you drive to pick up your own order and they still expect you to tip ? but the food was good!
Atmosphere: 3
Food: 4
Service: 5
Scott Davis
I ordered online per my zip code and i get a call after saying they were out for delivery that they don't deliver to my zip code, This is the only pizza Hut that says they deliver online, I asked they said they changed the system, now I waited 20 minutes and me and my son are very hungry...
Daddy Longhorn
Placed a call at 9:20 pm was placed on hold for 10 minutes. When call was finally taken I started my order only to be placed on hold again. I sat on hold for another 45 minutes by then the store location had closed for the day at 10 pm. I drove over to the location and all they said was “oh that’s a call center issue have a nice day we are now closed.”
Placed a call at 9:20 pm was placed on hold for 10 minutes. When call was finally taken I started my order only to be placed on hold again. I sat on hold for another 45 minutes by then the store location had closed for the day at 10 pm. I drove over to the location and all they said was “oh that’s a call center issue have a nice day we are now closed.”
Service: 1
DaddyD9313
Most of these negative comments are from customers that you just can't please. Who want outstanding customer service but can't even be a half decent customer. If you threaten, harrass employees you absolutely will and should have your address blocked, especiallyafter they corrected your mostake of an order! For those complaining about curbside, what did you do before the service was offered?? Act like it was never there and go get your food yourself. These employees shouldn't have to come out in pouring rain to bring you the food they already made and have to continue to work in a soaked uniform. They aren't just fast food workers, they are hard workers and if you think this job is easier than ypur office job, please come try it out!!
Shout out to the Shillington PizzaHut crew fpr always showing up and going above and beyond for their customers!!
Atmosphere: 5
Food: 5
Service: 5
kiara Rodríguez
I wish I could give -0 stars to this location to the store and manager and employees. I call order 3 large pizzas Hawaiian which are supposed to bring ham and pineapples only . They send me 3 pizzas with hot peppers on it . I call to give the complain they send another pizza with same ingredients again . I talk to the manager and she was with attitude. And I call today and surprise they block me to delivery any order again . Very sucks.. don’t recommend it .
Atmosphere: 1
Food: 1
Service: 1
ivan ortiz
It turns out that they send you what they want, and when you make a claim they simply put you in the system of not delivering an address, without any explanation or investigation, which disgusts me with their behavior. Of these people.
Food: 5
Service: 1
Caali Rodriguez
staff is always friendly and food is always great!!
Food is always perfect
Atmosphere: 5
Food: 5
Service: 5
The manager is bad food always missing
Atmosphere: 1
Food: 1
Service: 1
I called several times trying to place an order and I was hung up and there was no way for me to get a hold of an associate. Terrible.
Service: 1
They can’t follow directions. They have the incorrect order to my delivery person
Also could not through on the phone to correct the issue. The phone kept ring
Atmosphere: 1
Food: 1
Service: 1
Slow service customer service was not there
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Pizza was delish I had the tavern style and also we got hand tossed , always a veggie lover no complaints !
Vegetarian options: Add your fresh veggies of liking and suace and no cheese
Atmosphere: 5
Food: 5
Service: 5
I’m always a little annoyed when you drive to pick up your own order and they still expect you to tip ? but the food was good!
Atmosphere: 3
Food: 4
Service: 5
I ordered online per my zip code and i get a call after saying they were out for delivery that they don't deliver to my zip code, This is the only pizza Hut that says they deliver online, I asked they said they changed the system, now I waited 20 minutes and me and my son are very hungry...
Placed a call at 9:20 pm was placed on hold for 10 minutes. When call was finally taken I started my order only to be placed on hold again. I sat on hold for another 45 minutes by then the store location had closed for the day at 10 pm. I drove over to the location and all they said was “oh that’s a call center issue have a nice day we are now closed.”
Service: 1
Restaurantji Recommends
Placed a call at 9:20 pm was placed on hold for 10 minutes. When call was finally taken I started my order only to be placed on hold again. I sat on hold for another 45 minutes by then the store location had closed for the day at 10 pm. I drove over to the location and all they said was “oh that’s a call center issue have a nice day we are now closed.”
Service: 1
Most of these negative comments are from customers that you just can't please. Who want outstanding customer service but can't even be a half decent customer. If you threaten, harrass employees you absolutely will and should have your address blocked, especiallyafter they corrected your mostake of an order! For those complaining about curbside, what did you do before the service was offered?? Act like it was never there and go get your food yourself. These employees shouldn't have to come out in pouring rain to bring you the food they already made and have to continue to work in a soaked uniform. They aren't just fast food workers, they are hard workers and if you think this job is easier than ypur office job, please come try it out!!
Shout out to the Shillington PizzaHut crew fpr always showing up and going above and beyond for their customers!!
Atmosphere: 5
Food: 5
Service: 5
I wish I could give -0 stars to this location to the store and manager and employees. I call order 3 large pizzas Hawaiian which are supposed to bring ham and pineapples only . They send me 3 pizzas with hot peppers on it . I call to give the complain they send another pizza with same ingredients again . I talk to the manager and she was with attitude. And I call today and surprise they block me to delivery any order again . Very sucks.. don’t recommend it .
Atmosphere: 1
Food: 1
Service: 1
It turns out that they send you what they want, and when you make a claim they simply put you in the system of not delivering an address, without any explanation or investigation, which disgusts me with their behavior. Of these people.
Food: 5
Service: 1
staff is always friendly and food is always great!!
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