Do NOT eat here. The food made me physically sick when I ate the food there a year ago. Stupid me, I gave them the benefit of the doubt and thought maybe it wasn't their food that made me ill. Well I just ate there again yesterday and today I am sick again! I almost never get sick, except for every time I eat here. I also have eaten at many other chipotles and love burritos... it's only here that I've even had issues
Deborah Anderson
I love the food and the employees. They are all so helpful. They seem to be happy they work there. The food is really good also.
Robert Hunley
This place is an embarrassment to Shrewsbury. 3rd time I've been here (only cause of my kids), and it's always the same. 5-6 employees standing around while trashcans overflow, absolutely filthy tables, floors, and restrooms... never again... I prefer Jalapeños Cafe anyway...
raymond reinholt
I walked up to the register. The cashier couldn't even say hi or acknowledge me clearly. No, there were three other people working. Nobody had the decency to acknowledge me. I just walked out. I patiently waited over 2 minutes for nobody to pay attention to me. I'm not doing business there. Completely unacceptable. You need to do better.
Austin Halpin
Out of barbacoa and It’s not even noon yet. Prices on menu do not accurately reflect total cost
Alex Berry
Fast and the food is great.
Brenna Amoroso
Got dinner from there on 12/30 - found a long hair in the food! 🤮
Nicholas Rynes
Store is ALWAYS out of items during dinner hours such as chips, fajita veggies , steak or other toppings.
Jason Dekker
Be honest with customers. If you are running behind, just tell them. Don’t clear the order so that I receive a notification that my order is done only to take another 15 minutes to completely my order. This is gaming your internal system, created a bad customer experience and demonstrates a lack of integrity.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burrito
Daviana Alford
Really great staff, very friendly and the restaurant was nice and clean! Kudos to the staff!
It's crazy that employees don't know how to take rewards or gift cards at the register. Definitely lack of training and management here.
Service: 1
Valentine Poindexter
They are out of some many key ingredients and didn’t offer anything to make up for it
Kyleapril32
Best chipotle in the the area. Doesn't skimp on ingredients and gets my order correct every time.
Parking: Wide area with a nice view
Atmosphere: 4
Food: 5
Service: 5
Ms. Seng
Had to change my rating from a 5 to 1, this location went down hill. Service was horrible and the food didn't taste fresh at all. Chipotle need to fire everyone that worked there especially on 10/01/24 day shift. Unprofessional at its best. Stop hiring kids or people who doesn't care.
Atmosphere: 1
Food: 1
Service: 1
Sophia Buscemi
I did not have a good experience at all. I got charged for two meals when i only ordered one and when I asked the Manager about she did not do anything and was very rude.
Do NOT eat here. The food made me physically sick when I ate the food there a year ago. Stupid me, I gave them the benefit of the doubt and thought maybe it wasn't their food that made me ill. Well I just ate there again yesterday and today I am sick again! I almost never get sick, except for every time I eat here. I also have eaten at many other chipotles and love burritos... it's only here that I've even had issues
I love the food and the employees. They are all so helpful. They seem to be happy they work there. The food is really good also.
This place is an embarrassment to Shrewsbury. 3rd time I've been here (only cause of my kids), and it's always the same. 5-6 employees standing around while trashcans overflow, absolutely filthy tables, floors, and restrooms... never again... I prefer Jalapeños Cafe anyway...
I walked up to the register. The cashier couldn't even say hi or acknowledge me clearly. No, there were three other people working. Nobody had the decency to acknowledge me. I just walked out. I patiently waited over 2 minutes for nobody to pay attention to me. I'm not doing business there. Completely unacceptable. You need to do better.
Out of barbacoa and It’s not even noon yet. Prices on menu do not accurately reflect total cost
Fast and the food is great.
Got dinner from there on 12/30 - found a long hair in the food! 🤮
Store is ALWAYS out of items during dinner hours such as chips, fajita veggies , steak or other toppings.
Be honest with customers. If you are running behind, just tell them. Don’t clear the order so that I receive a notification that my order is done only to take another 15 minutes to completely my order. This is gaming your internal system, created a bad customer experience and demonstrates a lack of integrity.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burrito
Really great staff, very friendly and the restaurant was nice and clean! Kudos to the staff!
Restaurantji Recommends
It's crazy that employees don't know how to take rewards or gift cards at the register. Definitely lack of training and management here.
Service: 1
They are out of some many key ingredients and didn’t offer anything to make up for it
Best chipotle in the the area. Doesn't skimp on ingredients and gets my order correct every time.
Parking: Wide area with a nice view
Atmosphere: 4
Food: 5
Service: 5
Had to change my rating from a 5 to 1, this location went down hill. Service was horrible and the food didn't taste fresh at all. Chipotle need to fire everyone that worked there especially on 10/01/24 day shift. Unprofessional at its best. Stop hiring kids or people who doesn't care.
Atmosphere: 1
Food: 1
Service: 1
I did not have a good experience at all. I got charged for two meals when i only ordered one and when I asked the Manager about she did not do anything and was very rude.
Atmosphere: 1
Food: 1
Service: 1
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