I know you guys busy but very not right when rush customers just saying
Gloria G
This location has become absolutely horrible. The workers are clueless. Every order is messed up and incorrectly made. When I placed my recent order and came for pick up, they told me that they have nothing available and will refund my account. A week later and refund still has not been processed. Stopped at the store and asked to speak to a manager and they looked at me like I'm speaking a different language and than told me that they're not sure if the manager is available amd proceeded to stare at me without moving. After a few minutes the guy who told me a few days ago that he has nothing available told me that it's an issue that I have to resolve with corporate, not them. When I told him that they didn't fulfill the order and still owed me my order, he said that they're very low on food and can't give me anything. At 12pm, you're out of donuts when you're suppised to be open until 8pm?! This place ia horrible and needs to be cleaned up asap. Worst service ever!!!
Atmosphere: 1
Food: 1
Service: 1
Tim Wilson
Friendly and quick service, accurate orders, hot food and coffee
Ata Modiri
Smooth, clean and fast service. Friendly and warm customer service. Nice experience!
Atmosphere: 5
Food: 5
Service: 5
Gabby Canada
I went through the drive-thru so I have no idea what the atmosphere was like you should have an option to say does not apply
Food: 4
Service: 4
Liam Egan
This location is just horrible. Theres not a single time I have been here and my coffee has not been messed up. On top of that they don’t even have the audacity to heat up my bacon.
Atmosphere: 1
Food: 1
Service: 1
Sandi Palage
I ordered the new refresher strawberry drink and ended up with a peach energy drink. I was too far away to go back. Asked for egg and cheese sandwich no egg and received egg. But the drink had to be thrown away as I don’t like peach and can’t do energy drinks. Not very friendly at the drive thru either.
chinju jacob
Worst service, they gave me wrong order and when I told them the girl got mad and every time I have to repeat my orders atleast thrice, still gives wrong orders. The owner needs to change the staff or give them orientation how to deal with the customers.
Food: 1
Service: 1
Zachary Floyd
I don't usually leave reviews, but i had to speak up about how poorly this location is managed. the management- specifically Ivy and Rahelie- is seriously lacking in professionalism and leadership. they are rude to both customers and staff, and seem to be more focused on power trips than actually running the store properly.
Atmosphere: 1
Service: 1
Balls2948
the manager rahelie is insanely rude and inconsiderate. she has no idea about what going on nor is she willing to help, y’all need to fire her and get someone better in there
Terrible frozen coffee. For a $5 drink you expect more than just crushed ice. No taste at all.
Food: 1
Service: 1
julianna candelaria
everytime i come here my coffee is messed up/bad quality. it’s never mixed. the owner/manager never seems to care to make anything better here. the pumps of flavors i get always overpowers the coffee itself. i just got a donut and there was no cream in the middle. i got a cream delight… let’s be fr. there was just chocolate on top and a dallop of cream ontop of the chocolate but it wasnt filled. disgusting. the hashbrowns are ALWAYS the worst. there’s times where i had to ask to cook them well done, still come out bad. i have to throw them in my oven to be able to eat them. never fully cooked the inside/potato is always crunchy/raw and the outside is always mushy. it’s just always raw. the outside supposed to be crunchy, inside supposed to be mushy. they never have more of a variety of donuts. the bagel bites are always cold, i feel like other locations they’re always warm/toasted. i’m not one to complain, i always give places many chances.. this location is just the worst and i’m tired of feeling like i’m wasting money. i’ve sat inside a few times and they always just goof around. although the workers aren’t the best or seem to care much bout the service/quality.. i blame everything on the manager not much the workers, it’s the managers/owners job to make sure the place is ran good and the workers are trained properly. i’ve given many many chances before giving a bad review. it’s the closest Dunkin to me or else i would’ve started to go to a different location.
Atmosphere: 1
Food: 1
Service: 1
Bill Heineman, Jr.
Worst donut place ever. I asked if they had chocolate glazed vanilla cream donuts. I was told no, but they do have Boston cream, would I like that? I said no, definitely not Boston cream. I asked for 2 jelly, 2 regular vanilla cream, and 2 chocolate cream donuts. When I got home I found that I got 2 Boston cream, two jelly, and 2 chocolate glazed vanilla cream donuts that they told me they didn’t have. Horrible service. They don’t listen, and can’t get a simple order right.
Food: 1
Service: 1
Raisa Sirotkin
I go this location every Saturday. This is the worst Dunkin ever. Every time I have to repeat my order twice or more times. Then I have to check what I got because it’s always wrong. The bagels are not toasted even I ordered . They gave me a wrong cream cheese on a side always. The young kids who worked there have no clue about customer service and they don’t care about customers satisfaction.
kerry cameron
Such a bummer when you order a “toasted “ bagel and you get a not “toasted “ bagel . Train your employees correctly
I know you guys busy but very not right when rush customers just saying
This location has become absolutely horrible. The workers are clueless. Every order is messed up and incorrectly made. When I placed my recent order and came for pick up, they told me that they have nothing available and will refund my account. A week later and refund still has not been processed. Stopped at the store and asked to speak to a manager and they looked at me like I'm speaking a different language and than told me that they're not sure if the manager is available amd proceeded to stare at me without moving. After a few minutes the guy who told me a few days ago that he has nothing available told me that it's an issue that I have to resolve with corporate, not them. When I told him that they didn't fulfill the order and still owed me my order, he said that they're very low on food and can't give me anything. At 12pm, you're out of donuts when you're suppised to be open until 8pm?! This place ia horrible and needs to be cleaned up asap. Worst service ever!!!
Atmosphere: 1
Food: 1
Service: 1
Friendly and quick service, accurate orders, hot food and coffee
Smooth, clean and fast service. Friendly and warm customer service. Nice experience!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru so I have no idea what the atmosphere was like you should have an option to say does not apply
Food: 4
Service: 4
This location is just horrible. Theres not a single time I have been here and my coffee has not been messed up. On top of that they don’t even have the audacity to heat up my bacon.
Atmosphere: 1
Food: 1
Service: 1
I ordered the new refresher strawberry drink and ended up with a peach energy drink. I was too far away to go back. Asked for egg and cheese sandwich no egg and received egg. But the drink had to be thrown away as I don’t like peach and can’t do energy drinks. Not very friendly at the drive thru either.
Worst service, they gave me wrong order and when I told them the girl got mad and every time I have to repeat my orders atleast thrice, still gives wrong orders. The owner needs to change the staff or give them orientation how to deal with the customers.
Food: 1
Service: 1
I don't usually leave reviews, but i had to speak up about how poorly this location is managed. the management- specifically Ivy and Rahelie- is seriously lacking in professionalism and leadership. they are rude to both customers and staff, and seem to be more focused on power trips than actually running the store properly.
Atmosphere: 1
Service: 1
the manager rahelie is insanely rude and inconsiderate. she has no idea about what going on nor is she willing to help, y’all need to fire her and get someone better in there
Service: 1
Restaurantji Recommends
Terrible frozen coffee. For a $5 drink you expect more than just crushed ice. No taste at all.
Food: 1
Service: 1
everytime i come here my coffee is messed up/bad quality. it’s never mixed. the owner/manager never seems to care to make anything better here. the pumps of flavors i get always overpowers the coffee itself. i just got a donut and there was no cream in the middle. i got a cream delight… let’s be fr. there was just chocolate on top and a dallop of cream ontop of the chocolate but it wasnt filled. disgusting. the hashbrowns are ALWAYS the worst. there’s times where i had to ask to cook them well done, still come out bad. i have to throw them in my oven to be able to eat them. never fully cooked the inside/potato is always crunchy/raw and the outside is always mushy. it’s just always raw. the outside supposed to be crunchy, inside supposed to be mushy. they never have more of a variety of donuts. the bagel bites are always cold, i feel like other locations they’re always warm/toasted. i’m not one to complain, i always give places many chances.. this location is just the worst and i’m tired of feeling like i’m wasting money. i’ve sat inside a few times and they always just goof around. although the workers aren’t the best or seem to care much bout the service/quality.. i blame everything on the manager not much the workers, it’s the managers/owners job to make sure the place is ran good and the workers are trained properly. i’ve given many many chances before giving a bad review. it’s the closest Dunkin to me or else i would’ve started to go to a different location.
Atmosphere: 1
Food: 1
Service: 1
Worst donut place ever. I asked if they had chocolate glazed vanilla cream donuts. I was told no, but they do have Boston cream, would I like that? I said no, definitely not Boston cream. I asked for 2 jelly, 2 regular vanilla cream, and 2 chocolate cream donuts. When I got home I found that I got 2 Boston cream, two jelly, and 2 chocolate glazed vanilla cream donuts that they told me they didn’t have. Horrible service. They don’t listen, and can’t get a simple order right.
Food: 1
Service: 1
I go this location every Saturday. This is the worst Dunkin ever. Every time I have to repeat my order twice or more times. Then I have to check what I got because it’s always wrong. The bagels are not toasted even I ordered . They gave me a wrong cream cheese on a side always. The young kids who worked there have no clue about customer service and they don’t care about customers satisfaction.
Such a bummer when you order a “toasted “ bagel and you get a not “toasted “ bagel . Train your employees correctly
Atmosphere: 1
Food: 1
Service: 1
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