Every week I purchase 50 munchkins to takes to church for coffee hour. Went thru drive thru only to fine out glazed munchkins were about half the normal size all shriveled up. This week went inside only to find same problem. Showed employee munchkins and was told that is how they are. Will not be returning after that response. Guess I will go to yum yum.
Leo
Terrible customer service at this Dunkin’ today around 4:40 PM. The employee working the counter had one AirPod in his ear and was clearly distracted. He pretended not to understand simple English while still answering me, which made the whole interaction frustrating and unnecessary Service was extremely slow, no effort to help, and very unprofessional. Management should address this.
Atmosphere: 1
Food: 1
Service: 1
Mike Hunt
They had a smooth brain staff working today. I ask for a toasted bagel it’s as hard as rock and all my drinks taste weird😐
Atmosphere: 1
Food: 1
Service: 1
Ken Christy
I really enjoy this Dunkin. The staff here is usually very friendly in the morning when I stop in for my coffee.
Elle1340
This place has the worst drive thru customers. When you try to enter the drive thru from the Giant parking lot, the rude people coming in from Second St Pk won’t let you in. I had one person fly into the drive thru and literally cut me off. The food here is ok, but my order has been messed up a few times. I no longer go to this location.
Atmosphere: 2
Food: 3
Service: 3
Connie McAroy
First visit -associate never added syrup to drink 2 nd visit Drive thru associate very rude You lost a customer ! Coach & train your associates or you’ll never have return customers
Atmosphere: 1
Food: 4
Service: 1
Regina Wisniewski
I like Dunkin Carmel Ice coffee and an a bacon egg and cheese on a croissant. The croissant are fresh and soft. I don't care for the hash browns they have a taste I don't care for.
Food: 4
Service: 5
A Solutions
Straight garbage out of a can. How or why we continue to support these types of businesses explains why there are so many in Southampton. What a shame, the new Philly
Atmosphere: 1
Food: 1
Service: 1
Christopher
I got drive thru this morning and they only filled the cup halfway. Go elsewhere.
I know you guys busy but very not right when rush customers just saying
Gloria G
This location has become absolutely horrible. The workers are clueless. Every order is messed up and incorrectly made. When I placed my recent order and came for pick up, they told me that they have nothing available and will refund my account. A week later and refund still has not been processed. Stopped at the store and asked to speak to a manager and they looked at me like I'm speaking a different language and than told me that they're not sure if the manager is available amd proceeded to stare at me without moving. After a few minutes the guy who told me a few days ago that he has nothing available told me that it's an issue that I have to resolve with corporate, not them. When I told him that they didn't fulfill the order and still owed me my order, he said that they're very low on food and can't give me anything. At 12pm, you're out of donuts when you're suppised to be open until 8pm?! This place ia horrible and needs to be cleaned up asap. Worst service ever!!!
Atmosphere: 1
Food: 1
Service: 1
Tim Wilson
Friendly and quick service, accurate orders, hot food and coffee
Ata Modiri
Smooth, clean and fast service. Friendly and warm customer service. Nice experience!
Atmosphere: 5
Food: 5
Service: 5
Gabby Canada
I went through the drive-thru so I have no idea what the atmosphere was like you should have an option to say does not apply
Morning staff is more efficient and friendly.
Food: 2
Service: 3
Every week I purchase 50 munchkins to takes to church for coffee hour. Went thru drive thru only to fine out glazed munchkins were about half the normal size all shriveled up. This week went inside only to find same problem. Showed employee munchkins and was told that is how they are. Will not be returning after that response. Guess I will go to yum yum.
Terrible customer service at this Dunkin’ today around 4:40 PM. The employee working the counter had one AirPod in his ear and was clearly distracted. He pretended not to understand simple English while still answering me, which made the whole interaction frustrating and unnecessary Service was extremely slow, no effort to help, and very unprofessional. Management should address this.
Atmosphere: 1
Food: 1
Service: 1
They had a smooth brain staff working today. I ask for a toasted bagel it’s as hard as rock and all my drinks taste weird😐
Atmosphere: 1
Food: 1
Service: 1
I really enjoy this Dunkin. The staff here is usually very friendly in the morning when I stop in for my coffee.
This place has the worst drive thru customers. When you try to enter the drive thru from the Giant parking lot, the rude people coming in from Second St Pk won’t let you in. I had one person fly into the drive thru and literally cut me off. The food here is ok, but my order has been messed up a few times. I no longer go to this location.
Atmosphere: 2
Food: 3
Service: 3
First visit -associate never added syrup to drink
2 nd visit Drive thru associate very rude
You lost a customer !
Coach & train your associates or you’ll never have return customers
Atmosphere: 1
Food: 4
Service: 1
I like Dunkin Carmel Ice coffee and an a bacon egg and cheese on a croissant. The croissant are fresh and soft. I don't care for the hash browns they have a taste I don't care for.
Food: 4
Service: 5
Straight garbage out of a can. How or why we continue to support these types of businesses explains why there are so many in Southampton. What a shame, the new Philly
Atmosphere: 1
Food: 1
Service: 1
I got drive thru this morning and they only filled the cup halfway. Go elsewhere.
Food: 1
Service: 1
Restaurantji Recommends
I know you guys busy but very not right when rush customers just saying
This location has become absolutely horrible. The workers are clueless. Every order is messed up and incorrectly made. When I placed my recent order and came for pick up, they told me that they have nothing available and will refund my account. A week later and refund still has not been processed. Stopped at the store and asked to speak to a manager and they looked at me like I'm speaking a different language and than told me that they're not sure if the manager is available amd proceeded to stare at me without moving. After a few minutes the guy who told me a few days ago that he has nothing available told me that it's an issue that I have to resolve with corporate, not them. When I told him that they didn't fulfill the order and still owed me my order, he said that they're very low on food and can't give me anything. At 12pm, you're out of donuts when you're suppised to be open until 8pm?! This place ia horrible and needs to be cleaned up asap. Worst service ever!!!
Atmosphere: 1
Food: 1
Service: 1
Friendly and quick service, accurate orders, hot food and coffee
Smooth, clean and fast service. Friendly and warm customer service. Nice experience!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru so I have no idea what the atmosphere was like you should have an option to say does not apply
Food: 4
Service: 4
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