Extremely clean . The staff was so nice and helpful and my food was made perfectly.
Joseph C
Convenient location for me, workers are efficient and friendly, store is clean and subs are always delicious!! My favorite bread is the Italian Herb and Cheese
Abby Lily
This is the second time that I’ve ordered from this resultant and they have gave me the completely wrong order. The first time I ordered off of the app and I got a 6 inch tuna sub. They gave me a foot long ham sandwich. And I can’t eat ham due to religious beliefs. But I’ve always loved subway and they apologized. Then I ordered from them again but on Postmates cause I really wanted to try the Doritos nachos, and I received a steak and cheese sub with none of the topping that I requested and no sauce idk how you screw up this badly twice. And I love subway but I don’t think I want to go back to this location anymore
Max Tutty
Packed night dude chris was awesome and had great costumer service
Lian Beriguete
In the several times I have gone there, it has been a negative experience. The systems are always malfunctioning or down, and their availability of sandwiches is always lacking, despite being on the menu itself.
Caridad Sanchez
I love the bread at Subway !!
Lindsey Parker
Worst subway ever. Every time I order from here it’s ridiculous. Two separate occasions. I get delivery they forgot to give me the footling cookie. I go into the store to get food they serve me a sub with the wrong meat. I correct them they throw the turkey on top of what they did wrong and still didn’t remake it plus they served raw RAW bacon on the sandwich. They toasted the bread wrong meat and cheese and then threw on the the raw bacon. At this point you guys just either need to close or retrain your staff cause this is ridiculous. This review will remain the same. Don’t order delivery. They won’t refund you cause the “process” is hard. Have to pick up the item they missed on my order. How do you not see something that is clearly listed. Here’s the receipt. Shows it’s on there.
Dirty Napkins
Cold burnt food and I can’t understand what they are even saying
Lauren Kutz
I recently decided to give Subway a try after not eating there for several years. I placed an order through the app. The order confirmation did not show up in the app but my credit card was charged for my order. When I arrived at the subway location to pick up my order, I was told that they couldn't make my sandwich because a slip didn't print out and said that I needed to call corporate to get it figured out because they are the ones that get paid for online orders. I then showed them the credit card charge for Subway 12144, and they confirmed that that was the Stroudsburg location that was charged. Even after confirming that their store was charged for my order, they would not make my sandwich and their only solution was for me to call corporate or my credit card company to dispute it. This has been an absolute headache over one footlong hoagie that I never received. I will not be returning to this location and likely will not order from Subway again in the future.
Service: 1
Yes
If you get the young gentleman with black hair who was saying hello to his little son on the phone when I came in. Your food will be perfect. He will put as much as subway allows on the sub. He makes it fast and he makes it well. No half sandwich without pickles here. And he even was nice enough to swap put the bread knife after cutting ghost pepper bread so that my bread didn't get the spice in it. I've never had a bad subway here. It's subway. It's not prime chop meats. But the workers do their job with a smile and listen to the customer. Can't ask for more these days.
Wheelchair accessibility: There is a ramp to the door but the door opens into the ramp. So be careful
Store manager is absolutely with arrogance and attitude. We ordered 14 sandwiches from car to manage time because it was 7 pm. Online did not show veg patty but when we reached location , it was on the menu and so I asked to be added however manager was not ready to add to order . Then he kept on telling us , don’t stand by the counter . I am like we have most of them similar so wanted to make sure each of us get proper attention and we can keep for right person.
But his attitude was something different . He kept saying to assistant that online orders are supposed to be pick up only . He also mentioned that online prices have nothing to do with us and we can’t entertain them.
Food felt good as we were tired from all day excursions and being vegetarian, only few fast food options are there
BTW, half of the restaurant chairs were put up. We understand it is late but there were many people walking in for food.
I may not return to the location or come prepared to be amused with attitude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
R Blanke
Lost a long time customer today. Online order, money charged to account, order still not executed after several hours, said it was tied up in corporate's system.
Food: 1
Service: 1
Business Insider
If you get the young gentleman with black hair who was saying hello to his little son on the phone when I came in. Your food will be perfect. He will put as much as subway allows on the sub. He makes it fast and he makes it well. No half sandwich without pickles here. And he even was nice enough to swap put the bread knife after cutting ghost pepper bread so that my bread didn't get the spice in it. I've never had a bad subway here. It's subway. It's not prime chop meats. But the workers do their job with a smile and listen to the customer. Can't ask for more these days.
Francine Torres
I ordered my food online, and it gave me a time to pick it up. When I got to Subway at the time indicated it was closed. An employee came to the door with my order slip and said they were closing early for Labor Day, and he was short of staff, so my order was not filled. I understood that, but why was I charged for the food ? Why did the system take my order?
Service: 1
Boris Flores
I requested 5 subways from start manager was request to be at front to help with it he came out shaking his head like it was so terrible the request, yes he said he was the manager, two more employees were there too, he start asking for the three first bread and not a nice tone, i gave the first one and follow by another and he got so irritated, face and body expresión said a lot as bad customer service, i ask if this order was to much for him, thinking that some body else was the manager what a surprise getting this type of customer service from the manager. I’ll get in touch with the owner so this not happen to any of you.
Extremely clean . The staff was so nice and helpful and my food was made perfectly.
Convenient location for me, workers are efficient and friendly, store is clean and subs are always delicious!! My favorite bread is the Italian Herb and Cheese
This is the second time that I’ve ordered from this resultant and they have gave me the completely wrong order. The first time I ordered off of the app and I got a 6 inch tuna sub. They gave me a foot long ham sandwich. And I can’t eat ham due to religious beliefs. But I’ve always loved subway and they apologized. Then I ordered from them again but on Postmates cause I really wanted to try the Doritos nachos, and I received a steak and cheese sub with none of the topping that I requested and no sauce idk how you screw up this badly twice. And I love subway but I don’t think I want to go back to this location anymore
Packed night dude chris was awesome and had great costumer service
In the several times I have gone there, it has been a negative experience. The systems are always malfunctioning or down, and their availability of sandwiches is always lacking, despite being on the menu itself.
I love the bread at Subway !!
Worst subway ever. Every time I order from here it’s ridiculous. Two separate occasions. I get delivery they forgot to give me the footling cookie. I go into the store to get food they serve me a sub with the wrong meat. I correct them they throw the turkey on top of what they did wrong and still didn’t remake it plus they served raw RAW bacon on the sandwich. They toasted the bread wrong meat and cheese and then threw on the the raw bacon. At this point you guys just either need to close or retrain your staff cause this is ridiculous. This review will remain the same. Don’t order delivery. They won’t refund you cause the “process” is hard. Have to pick up the item they missed on my order. How do you not see something that is clearly listed. Here’s the receipt. Shows it’s on there.
Cold burnt food and I can’t understand what they are even saying
I recently decided to give Subway a try after not eating there for several years. I placed an order through the app. The order confirmation did not show up in the app but my credit card was charged for my order. When I arrived at the subway location to pick up my order, I was told that they couldn't make my sandwich because a slip didn't print out and said that I needed to call corporate to get it figured out because they are the ones that get paid for online orders. I then showed them the credit card charge for Subway 12144, and they confirmed that that was the Stroudsburg location that was charged. Even after confirming that their store was charged for my order, they would not make my sandwich and their only solution was for me to call corporate or my credit card company to dispute it. This has been an absolute headache over one footlong hoagie that I never received. I will not be returning to this location and likely will not order from Subway again in the future.
Service: 1
If you get the young gentleman with black hair who was saying hello to his little son on the phone when I came in. Your food will be perfect. He will put as much as subway allows on the sub. He makes it fast and he makes it well. No half sandwich without pickles here. And he even was nice enough to swap put the bread knife after cutting ghost pepper bread so that my bread didn't get the spice in it. I've never had a bad subway here.
It's subway. It's not prime chop meats. But the workers do their job with a smile and listen to the customer. Can't ask for more these days.
Wheelchair accessibility: There is a ramp to the door but the door opens into the ramp. So be careful
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Store manager is absolutely with arrogance and attitude. We ordered 14 sandwiches from car to manage time because it was 7 pm. Online did not show veg patty but when we reached location , it was on the menu and so I asked to be added however manager was not ready to add to order . Then he kept on telling us , don’t stand by the counter . I am like we have most of them similar so wanted to make sure each of us get proper attention and we can keep for right person.
But his attitude was something different . He kept saying to assistant that online orders are supposed to be pick up only .
He also mentioned that online prices have nothing to do with us and we can’t entertain them.
Food felt good as we were tired from all day excursions and being vegetarian, only few fast food options are there
BTW, half of the restaurant chairs were put up. We understand it is late but there were many people walking in for food.
I may not return to the location or come prepared to be amused with attitude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
Lost a long time customer today. Online order, money charged to account, order still not executed after several hours, said it was tied up in corporate's system.
Food: 1
Service: 1
If you get the young gentleman with black hair who was saying hello to his little son on the phone when I came in. Your food will be perfect. He will put as much as subway allows on the sub. He makes it fast and he makes it well. No half sandwich without pickles here. And he even was nice enough to swap put the bread knife after cutting ghost pepper bread so that my bread didn't get the spice in it. I've never had a bad subway here.
It's subway. It's not prime chop meats. But the workers do their job with a smile and listen to the customer. Can't ask for more these days.
I ordered my food online, and it gave me a time to pick it up. When I got to Subway at the time indicated it was closed. An employee came to the door with my order slip and said they were closing early for Labor Day, and he was short of staff, so my order was not filled. I understood that, but why was I charged for the food ? Why did the system take my order?
Service: 1
I requested 5 subways from start manager was request to be at front to help with it he came out shaking his head like it was so terrible the request, yes he said he was the manager, two more employees were there too, he start asking for the three first bread and not a nice tone, i gave the first one and follow by another and he got so irritated, face and body expresión said a lot as bad customer service, i ask if this order was to much for him, thinking that some body else was the manager what a surprise getting this type of customer service from the manager. I’ll get in touch with the owner so this not happen to any of you.
Service: 1
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