Got an order of mac and cheese. When we got it, it was barely warm. When I asked the staff about how it was prepared, I was told it was just microwaved.. Definitely served food that was not food-safe!!
Food: 1
Service: 1
Michael O Daly
They didn't today my sandwich after I made a special instruction using the kiosk. Some soft drinks are behind the counter now, removing refills. Very little Mac and cheese in a bread bowl, mostly empty. Meh.Wheelchair accessibility: Accessible entrance, inaccessible restrooms.
Atmosphere: 5
Food: 4
Service: 4
Donna Lee
Dine-in and take out both equally good.Vegetarian options: I'm not a vegetarian, but I still want to go meatless very often ?, and Panera has a great selection of items anyone could love, especially desserts!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mac & Cheese, Soups, Panera Cookie Varieties
Haley Merlino
Me and few co workers got Panera Bread... We placed an order on the app and door dash picked it up. The lady doped the order off and the bag was ripped and soup was leaking all over the place. the soup was very cold and the chicken noodle only had 5 noodles and no meat. Called Panera to get a refund and they said they could only refund for the soup and grill cheese. it was a big order and should get more then just that back. The company is going to call door dash to get the full amount for the order then only give us less then $13 when the entire experience was trash and everything was gross.
Atmosphere: 1
Food: 1
Service: 1
Wayne henlis
Great tasting healthy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Soups
Chris Hutchinson
Check ahead to make sure they haven’t run out of bread or avocado or cookies if you plan on getting them
Atmosphere: 5
Food: 5
Service: 5
carter Mckeown
i had the best broccoli and cheddar soup after a employee named sapphire suggested it to me the nicest person i have ever met management should give her a raise
Atmosphere: 3
Food: 5
Service: 5
Casey Bannister
I never have a problem at Panera unless it’s this one at the Pittsburgh Mills. Just went and ordered a breakfast sandwich and iced Madagascar coffee. It was awful. They didn’t put egg on the sandwich and proceeded to tell me after ordering and paying $6.50, that they were out of egg… and the iced coffee tasted awful. They literally added non of the flavor. This experience pushed me over the top. I’m always nice and understanding but this always happens at this location. Plus, there was only one Person working and all the other employees were standing around not helping the poor employee. Fix this problem.
Atmosphere: 2
Food: 1
Service: 1
Martina Brown
Staff member was very friendly and kind. My birthday treat, a Chocolate Croissant was flaky and tasty.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Depanicis
Deliciousness! We had the chicken Buffalo melt, chicken marsala soup, and the green goddess salad
Stopped to get bagels. And, the bread company was completely out. Nothing on the way.. and, the counter worker said this is not uncommon. Not good.
Dani J.
They used to deliver but I guess they're just on doordash. Their website menu is definitely more limited than it used to be. This particular Panera doesn't have the same vibe of where you'd go to meet people or study. It might just be the location since it's in a sad mall.
Mike Smales
Great food and service. Too expensive though. The facilities need some tlc as well. There was also a threshold that was peeling up where the carpet met some tile flooring and I saw three people nearly trip on it while I was there for a half hour. It's an easy fix for someone handy but is an accident waiting to happen. Unacceptable for a restaurant to not fix that immediately.
Atmosphere: 3
Food: 5
Service: 5
Chuck Spencer
Online ordering makes pickup a breeze. Food is good. People are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soups
Kelly Jo
Who I assume the manager was this morning 12/27/22 was extremely rude to my dementia patient. She asked him to back up and I apologized explaining he can’t help some of his actions. She then got more irritated and said back up again giving him a nasty look. then as we left Panera to enter into the mills mall, she said “and you can never come back”. I wish I would have gotten her name. Every morning he waits in there to walk around the mall it’s a routine of his. Will not be coming back or spending my money here. I’m disgusted.
Got an order of mac and cheese. When we got it, it was barely warm. When I asked the staff about how it was prepared, I was told it was just microwaved.. Definitely served food that was not food-safe!!
Food: 1
Service: 1
They didn't today my sandwich after I made a special instruction using the kiosk. Some soft drinks are behind the counter now, removing refills. Very little Mac and cheese in a bread bowl, mostly empty. Meh.Wheelchair accessibility: Accessible entrance, inaccessible restrooms.
Atmosphere: 5
Food: 4
Service: 4
Dine-in and take out both equally good.Vegetarian options: I'm not a vegetarian, but I still want to go meatless very often ?, and Panera has a great selection of items anyone could love, especially desserts!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mac & Cheese, Soups, Panera Cookie Varieties
Me and few co workers got Panera Bread... We placed an order on the app and door dash picked it up. The lady doped the order off and the bag was ripped and soup was leaking all over the place. the soup was very cold and the chicken noodle only had 5 noodles and no meat. Called Panera to get a refund and they said they could only refund for the soup and grill cheese. it was a big order and should get more then just that back. The company is going to call door dash to get the full amount for the order then only give us less then $13 when the entire experience was trash and everything was gross.
Atmosphere: 1
Food: 1
Service: 1
Great tasting healthy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Soups
Check ahead to make sure they haven’t run out of bread or avocado or cookies if you plan on getting them
Atmosphere: 5
Food: 5
Service: 5
i had the best broccoli and cheddar soup after a employee named sapphire suggested it to me the nicest person i have ever met management should give her a raise
Atmosphere: 3
Food: 5
Service: 5
I never have a problem at Panera unless it’s this one at the Pittsburgh Mills. Just went and ordered a breakfast sandwich and iced Madagascar coffee. It was awful. They didn’t put egg on the sandwich and proceeded to tell me after ordering and paying $6.50, that they were out of egg… and the iced coffee tasted awful. They literally added non of the flavor. This experience pushed me over the top. I’m always nice and understanding but this always happens at this location. Plus, there was only one Person working and all the other employees were standing around not helping the poor employee. Fix this problem.
Atmosphere: 2
Food: 1
Service: 1
Staff member was very friendly and kind. My birthday treat, a Chocolate Croissant was flaky and tasty.
Atmosphere: 5
Food: 5
Service: 5
Deliciousness! We had the chicken Buffalo melt, chicken marsala soup, and the green goddess salad
Restaurantji Recommends
Stopped to get bagels. And, the bread company was completely out. Nothing on the way.. and, the counter worker said this is not uncommon. Not good.
They used to deliver but I guess they're just on doordash. Their website menu is definitely more limited than it used to be. This particular Panera doesn't have the same vibe of where you'd go to meet people or study. It might just be the location since it's in a sad mall.
Great food and service. Too expensive though. The facilities need some tlc as well. There was also a threshold that was peeling up where the carpet met some tile flooring and I saw three people nearly trip on it while I was there for a half hour. It's an easy fix for someone handy but is an accident waiting to happen. Unacceptable for a restaurant to not fix that immediately.
Atmosphere: 3
Food: 5
Service: 5
Online ordering makes pickup a breeze. Food is good. People are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soups
Who I assume the manager was this morning 12/27/22 was extremely rude to my dementia patient. She asked him to back up and I apologized explaining he can’t help some of his actions. She then got more irritated and said back up again giving him a nasty look. then as we left Panera to enter into the mills mall, she said “and you can never come back”. I wish I would have gotten her name. Every morning he waits in there to walk around the mall it’s a routine of his. Will not be coming back or spending my money here. I’m disgusted.