Chipotle Mexican Grill

Ordered from uber eats and was severely disappointed with what I received. The chicken bowl had barely any chicken and the chicken that was there was dry and old. Trying to cover it up with the absurd amount of rice they gave me did not work. In addition to that, they forgot my queso for my chips and queso. Sick of Chipotle slacking off and not caring about the quality of food they serve especially for delivery.

Atmosphere: 1

Food: 1

Service: 1

Never will I ever hate chipotle, great food, quick service although expensive it’s great

Burrito was sopping wet almost like someone purposely didn’t strain the liquid on certain food items. Absolutely disgusting couldn’t eat

Atmosphere: 1

Food: 1

Service: 1

At 9:20 PM, the employee that was making my order gave me an attitude or whatever. I purchased 4 bowls for my family and I after work, and while his friend was sitting nearby, he called him to basically judge how many I was buying. If you’re gonna judge how many bowls customers are buying maybe don’t work at the food service!

Atmosphere: 1

Food: 1

Service: 1

I’ve been to enough Chipotles to know this location is hands down the best! ( on certain days) but I mostly have a good experience! I went two days in a row Thursday it wasn’t so great but today I had another great experience! you can tell who the hardworking people are! They deserve to be praised!

Atmosphere: 5

Food: 5

Service: 5

Absolutely unacceptable that no matter what time of day you go to this place, they have no ingredients and give such small portion sizes, yet charge the full price of a bowl. I don't understand how at any given point they have not prepped or made enough ingredients for the volume of customers they serve. Service is also an issue here. The person behind the counter today was on her phone and did not even come up to greet the customers or speak when taking their order. It's a shame that customer service has dropped to this abysmal level.

Service: 1

Thank you for being the only competent Chipotle in Berks County! They have a great staff, always have full containers of food, and fill portions correctly! Look at these photos! It is well worth driving 10+ minutes out of my way to avoid the Broadcasting Square location. I cannot recommend this location enough. I have had a great experience 100% of the time.

Atmosphere: 5

Food: 5

Service: 5

The Service is horrible 2 guys messing around didn’t a say a word to me as my ticket is sitting on the counter waiting to be made.

Don’t ask me to contact you (owner) Go speak to your staff.

Atmosphere: 1

Food: 3

Service: 1

The food was cold.

Atmosphere: 2

Food: 2

Service: 4

Best Chipotle in PA

Atmosphere: 5

Food: 5

Service: 5

Inconsistent, ive always been able to get a cup carrier when picking up more than two orders. I was told today yall dont provide those and the worker instructed me to go to starbucks in target and ask them for one as if theyre just gonna hand me one without buying from them. I was there a month ago and was able to get one for four cups. Its inconvenient. If this restaurant was just simply out of them then just say so dont tell me you dont provide them and direct me somewhere else.

Food: 5

Service: 4

Bad service, paid for 2x chicken, they charge you for 2x but only give 1 and a half scoops, server had bad attitude, won’t be returning to this location.

Atmosphere: 1

Food: 3

Service: 1

The food was very good and ready when I got there. I ordered on the app so that was convenient.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Quesadilla

White woman manager is SUPER skimpy with the portions. 21 dollars for the littlest bowl I ever had from chipotle.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Beef Bowl

Another lazy chipotle 2 hrs before closing time and they don’t want to make a specific item to avoid dirtying dishes

Atmosphere: 1

Food: 1

Service: 1