I ordered a burger, hotdog and two tater tots through Door Dash. When ordering tater tots, the website clearly states..Crispy tater tots served with your choice of dipping sauce, only the restaurant has turned off the special instructions in order to tell them what dipping sauce you would like. This has been this way with the Thorndale location for years now, much to my infoming them several times over the years about it. So instead, I asked my dasher to ask for two Chipotle dipping sauces, one for each order of tots. My dasher obliged, but the store would only allow them to have one. When the dasher informed me of this, I called the store, explained the situation, and was told back that I wasn't allowed to have dipping sauce with my order, which is why the store has turned off the special instructions. When I questioned why, they told me, had I called the store ahead of time, told them my door dasher was going to ask for these coveted sauces, they may have allowed it. (Thus defeating the purpose of ordering through Door Dash). My question is, what could make these tiny, half filled plastic containers of dipping sauce such a privilege to aquire? What could make that one extra dipping sauce so important that the store keeps it under such scrutiny, that only one can be had at a time? Apparently, these dipping sauces are the tipping point for this location. I'm reminded of the character of soup nazi from the tv show Seinfeld. "No dipping sauce for you!" Maybe they are concerned about my cholesterol and their mission is to keep me heart healthy? Is ketchup next? In my time, I have eaten at multiple Jake's Wayback locations over the years.(As I greatly enjoy their food). For some unknown reason, this dipping sauce issue has only plagued me at this one particular Thorndale location. If only we could somehow find a way to all enjoy the dipping sauces we want on our own time, with the freedom of of knowing , I...., can choose my own dipping sauce, in my own way, in as many a quantity I would like. Ahh, to dream of the future. For now...savour those dipping sauces my friends....it's all your gonna get.
Atmosphere: 1
Food: 4
Service: 1
Soumyajit Roy
Somebody who liked it told me try it. As Chickfila was closed on Sunday and I got a burger craving, I wanted to try them out. Nothing great, just a regular crispy chicken burger with usual toppings. But highly OVERPRICED!! ~$10 for a burger, too much to pay. Also they didnt have the spicy crispy chicken. Chicfila is much better and cheaper. French fries were unevenly fried. I think I wont go back again.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: French Fries
Mohib Rehman
Where do i even start, the staff, the food, and the cleanliness. Everything was PHENOMENAL, my kids usually don’t like burger places but THIS!! They fell in love with wayback burgers after a single bite of their CAJUN burger! Not to mention the absolutely FANTASTIC milkshakes, the red velvet shake has my heart. I’ll be sure to come back again and again.
Ordered door dash. Chicken tenders and frenchfries very small and very greasy! Cheeseburger was heavily covered in condiments. Won't be going back!
Food: 1
Service: 2
Dee D
Was my burger from a burger joint or a cafeteria buffet??? Just had a burger and fries door dashed. Seriously, it tasted like the “grade D but edible” frozen burger patties I used to get in high school. It was ice cold. I asked for mustard, no onions; it was covered in onions! Over $9 for that??? Are you kidding me??? Awful!
Food: 1
Angel Meadows
Ordered online for pickup Steakhouse burger & cinnamon toast milkshake
I love that Wayback Burgers caters to everyone’s tastes. Whether you’re in the mood for a classic burger, a veggie option, or a fresh salad, they’ve got you covered, their handmade milkshakes I loved a lot.
Atmosphere: 5
Food: 5
Service: 5
Shaik Suleman
Wayback Burgers' milkshakes are thick, creamy, and delicious.
Good and excellent
Atmosphere: 5
Food: 5
Service: 5
Good and excellent
Atmosphere: 5
Food: 5
Service: 5
Good service of food
I ordered a burger, hotdog and two tater tots through Door Dash. When ordering tater tots, the website clearly states..Crispy tater tots served with your choice of dipping sauce, only the restaurant has turned off the special instructions in order to tell them what dipping sauce you would like. This has been this way with the Thorndale location for years now, much to my infoming them several times over the years about it. So instead, I asked my dasher to ask for two Chipotle dipping sauces, one for each order of tots. My dasher obliged, but the store would only allow them to have one. When the dasher informed me of this, I called the store, explained the situation, and was told back that I wasn't allowed to have dipping sauce with my order, which is why the store has turned off the special instructions. When I questioned why, they told me, had I called the store ahead of time, told them my door dasher was going to ask for these coveted sauces, they may have allowed it. (Thus defeating the purpose of ordering through Door Dash). My question is, what could make these tiny, half filled plastic containers of dipping sauce such a privilege to aquire? What could make that one extra dipping sauce so important that the store keeps it under such scrutiny, that only one can be had at a time? Apparently, these dipping sauces are the tipping point for this location. I'm reminded of the character of soup nazi from the tv show Seinfeld. "No dipping sauce for you!" Maybe they are concerned about my cholesterol and their mission is to keep me heart healthy? Is ketchup next? In my time, I have eaten at multiple Jake's Wayback locations over the years.(As I greatly enjoy their food). For some unknown reason, this dipping sauce issue has only plagued me at this one particular Thorndale location. If only we could somehow find a way to all enjoy the dipping sauces we want on our own time, with the freedom of of knowing , I...., can choose my own dipping sauce, in my own way, in as many a quantity I would like. Ahh, to dream of the future. For now...savour those dipping sauces my friends....it's all your gonna get.
Atmosphere: 1
Food: 4
Service: 1
Somebody who liked it told me try it. As Chickfila was closed on Sunday and I got a burger craving, I wanted to try them out. Nothing great, just a regular crispy chicken burger with usual toppings. But highly OVERPRICED!! ~$10 for a burger, too much to pay. Also they didnt have the spicy crispy chicken.
Chicfila is much better and cheaper. French fries were unevenly fried. I think I wont go back again.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: French Fries
Where do i even start, the staff, the food, and the cleanliness. Everything was PHENOMENAL, my kids usually don’t like burger places but THIS!! They fell in love with wayback burgers after a single bite of their CAJUN burger! Not to mention the absolutely FANTASTIC milkshakes, the red velvet shake has my heart. I’ll be sure to come back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Butter Milkshake, Cajun Burger
Food was OK, but the staff was very friendly.
Atmosphere: 5
Food: 3
Service: 5
Ordered door dash. Chicken tenders and frenchfries very small and very greasy! Cheeseburger was heavily covered in condiments. Won't be going back!
Food: 1
Service: 2
Was my burger from a burger joint or a cafeteria buffet??? Just had a burger and fries door dashed. Seriously, it tasted like the “grade D but edible” frozen burger patties I used to get in high school. It was ice cold. I asked for mustard, no onions; it was covered in onions! Over $9 for that??? Are you kidding me??? Awful!
Food: 1
Ordered online for pickup
Steakhouse burger & cinnamon toast milkshake
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Restaurantji Recommends
The burg
Atmosphere: 5
Food: 5
Service: 5
I love that Wayback Burgers caters to everyone’s tastes. Whether you’re in the mood for a classic burger, a veggie option, or a fresh salad, they’ve got you covered, their handmade milkshakes I loved a lot.
Atmosphere: 5
Food: 5
Service: 5
Wayback Burgers' milkshakes are thick, creamy, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Great food and people. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
This guys can do awesome.
Atmosphere: 5
Food: 5
Service: 5
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