Never told order canceled when door dash failed to pickup order. Next day, GM Marsha dealt with professionally.
Food: 5
Service: 3
Jerry Smell
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Meat Lovers Melt
Tina45
Placed my order at 5:46 on the website, was given a time to pick up in 45 minutes, we waited and watched the order tracker, and in the 45 minutes, it updated to “your order is ready.” Went in to no one at any of the tables, but about 15 people by the counter, and everyone seemed aggravated. The lady at the counter canceled her order and walked out. When I finally got to the counter, was told our order hadn’t even been started yet. Was told that there were 20 or so orders backed up and that they could still make my order but couldn’t give me any time when it might be ready. I canceled my order too. I couldn’t tell if the guy at the counter was just overwhelmed or had just given up by that point. Not sure who the manager is, but this definitely isn’t the way to run a restaurant. Years ago, every table and booth could be filled and service was excellent. Sadly this isn’t the case anymore. I definitely won’t be going back here.
Atmosphere: 1
Food: 1
Service: 1
Patrick M. Hennel
I ordered online at approximately 330 for delivery to my workplace not far away. That part was OK. It confirmed my order and estimated delivery to be between 355 and 403. I waited to 10 after 4 because when I looked the tracker still showed preparing your food. I called and was told they are waiting on door dash to pickup the order. They said our driver dosent get here till 5pm. I was not impressed as they seamed to want to place the blame on doordash. I didn't order thru doordash I ordered on your website. FYI you are responsible... I decided to wait for the order as it would have taken just as long to cancel and order from somewhere else. Almost 440 the pizza arrived with their driver not a door dash driver and it was obvious they gave me the pizza that had been sitting their over an hour waiting for a delivery driver to deliver it. I dont normally work the location in Uniontown so im not familiar with other locations for food. But I do know I will never eat at this Pizza Hut ever again.
Food: 1
Service: 2
PGH Herby
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Marques Nypaver
I have not been in the store before. But I have gotten delivery which I had no problem with.
Mike Kranik
A lil over a month ago I ordered a pizza, one of the toppings was grilled chicken. I paid for it and when I get home no grilled chicken. I called and spoke with the manager on duty. He offered to remake it but I wasn't trying to drive back to the location. So I asked to just be refunded for the premium topping I paid for and didn't recieve. He was all for it. We joked about how I drove past the Oliver Square pizza hut twice as far to them,because oliver square is are trash. Thought it was settled until they never refunded me. I gave it this long just for benefit of the doubt. And here we are papa johns, coal patch pizza, pangys and foxes in perryopolis are the moves around here. pizza hut as a chain is awful in this area.
Atmosphere: 2
Food: 1
Service: 1
Michelle Shanatterly
Super sloppy and extra sauce my ass
Atmosphere: 1
Food: 1
Service: 1
Jj Johnson
Are you guys currently looking for a general manager?
Paul Tomecek
I tried calling for 30 minutes on 16 November. Could not get through your switch board. Got my pizza from someone else
Specifically Ron was great for a very weird order. He was happy to serve and get it right. Super personable and he made the experience fun and cool. Nothing of the order was wrong! Good worker! Yay ?
chris simon
Understaffed.
Atmosphere: 3
Food: 4
Service: 3
Dylan Murphy
Buffet and plenty of seating!
Vegetarian options: Salads
Parking: Yes!
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sides, Breadsticks
Joe Bartosovic
This isn't the pizza hut I grew up loving....food is terrible....service sucks.....I didn't even got what I ordered with no explanation. The economy sucks....can't even escape one night to enjoy a good meal.
Atmosphere: 1
Food: 1
Service: 1
Jalen Williams
The service is trash and they are very rude !! I’d never spend my money her again !!!!!! 0 stars don’t waste your money
Never told order canceled when door dash failed to pickup order. Next day, GM Marsha dealt with professionally.
Food: 5
Service: 3
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Meat Lovers Melt
Placed my order at 5:46 on the website, was given a time to pick up in 45 minutes, we waited and watched the order tracker, and in the 45 minutes, it updated to “your order is ready.” Went in to no one at any of the tables, but about 15 people by the counter, and everyone seemed aggravated. The lady at the counter canceled her order and walked out. When I finally got to the counter, was told our order hadn’t even been started yet. Was told that there were 20 or so orders backed up and that they could still make my order but couldn’t give me any time when it might be ready. I canceled my order too. I couldn’t tell if the guy at the counter was just overwhelmed or had just given up by that point. Not sure who the manager is, but this definitely isn’t the way to run a restaurant. Years ago, every table and booth could be filled and service was excellent. Sadly this isn’t the case anymore. I definitely won’t be going back here.
Atmosphere: 1
Food: 1
Service: 1
I ordered online at approximately 330 for delivery to my workplace not far away. That part was OK. It confirmed my order and estimated delivery to be between 355 and 403. I waited to 10 after 4 because when I looked the tracker still showed preparing your food. I called and was told they are waiting on door dash to pickup the order. They said our driver dosent get here till 5pm. I was not impressed as they seamed to want to place the blame on doordash. I didn't order thru doordash I ordered on your website. FYI you are responsible... I decided to wait for the order as it would have taken just as long to cancel and order from somewhere else. Almost 440 the pizza arrived with their driver not a door dash driver and it was obvious they gave me the pizza that had been sitting their over an hour waiting for a delivery driver to deliver it. I dont normally work the location in Uniontown so im not familiar with other locations for food. But I do know I will never eat at this Pizza Hut ever again.
Food: 1
Service: 2
Great service and food
Atmosphere: 5
Food: 5
Service: 5
I have not been in the store before. But I have gotten delivery which I had no problem with.
A lil over a month ago I ordered a pizza, one of the toppings was grilled chicken. I paid for it and when I get home no grilled chicken. I called and spoke with the manager on duty. He offered to remake it but I wasn't trying to drive back to the location. So I asked to just be refunded for the premium topping I paid for and didn't recieve. He was all for it. We joked about how I drove past the Oliver Square pizza hut twice as far to them,because oliver square is are trash. Thought it was settled until they never refunded me. I gave it this long just for benefit of the doubt. And here we are papa johns, coal patch pizza, pangys and foxes in perryopolis are the moves around here.
pizza hut as a chain is awful in this area.
Atmosphere: 2
Food: 1
Service: 1
Super sloppy and extra sauce my ass
Atmosphere: 1
Food: 1
Service: 1
Are you guys currently looking for a general manager?
I tried calling for 30 minutes on 16 November. Could not get through your switch board. Got my pizza from someone else
Restaurantji Recommends
Specifically Ron was great for a very weird order. He was happy to serve and get it right. Super personable and he made the experience fun and cool. Nothing of the order was wrong! Good worker! Yay ?
Understaffed.
Atmosphere: 3
Food: 4
Service: 3
Buffet and plenty of seating!
Vegetarian options: Salads
Parking: Yes!
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sides, Breadsticks
This isn't the pizza hut I grew up loving....food is terrible....service sucks.....I didn't even got what I ordered with no explanation. The economy sucks....can't even escape one night to enjoy a good meal.
Atmosphere: 1
Food: 1
Service: 1
The service is trash and they are very rude !! I’d never spend my money her again !!!!!! 0 stars don’t waste your money
Atmosphere: 1
Food: 1
Service: 1
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