Chipotle Mexican Grill

109 S 69th St, Upper Darby
(610) 624-1154

Recent Reviews

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Ellie Worthington

Vegetarian options: The food taste different from other chipotle locations…usually it’s just more salty which I don’t really mind.. but today it taste like they squeezed 4 whole limes in my burrito! If I wanted a sour patch kid I would’ve ordered Gopuff 😩

Food: 3

Recommended dishes: Chips, Burrito

Nephtalie Chery

My first time I Oder chipotle this place make me not try again

Norm Landis

Food is always good , staff very intentive

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos

NadyaAniahh

I’m 8 months pregnant and i wanted to use that bathroom and they made it seem like i had to order first to eat.Then had me use the men’s bathroom because i didn’t have a receipt for the code for the girls bathroom because i needed to use the bathroom first . Just terrible service.

Stephen Streater

Always dirty in there no one cares...

Mulan

Your African American employees really need a class on customer service ..& I’m black as well & it’s horrible how they treat customers.!!!,No Hello , thank you .. I’ll be right with you .. just straight attitudes.!!!!

̇

To have 4 people working on orders, STILL make them late, and have a group of 10 people waiting in the lobby surrounding the cash register is an amazing thing. My order was guaranteed out at 8:40. I got it a 9:02.

Asked to use the bathroom since my order was taking 4,000 years, and was angrily told I needed a receipt. I tell the cashier I didn't have a receipt since I made a MOBILE ORDER, and she makes the brilliant respondse saying "I don't care, you need a receipt" after going back and forth and given the wrong bathroom code, they finally unlock the door. See those pictures? That's what they were arguing to keep me out of.

-100/5 stars. Ridiculous service.

Atmosphere: 1

Food: 3

Service: 1

Safiya Mahiri

No thankyou,chipotle just doesn’t have it anymore. One time I went in and ordered and the Young guy start making my order and then went in the back to eat some food,I just left never left a review,My review today is just the food isn’t Good and is overpriced. Each location is Bland food.

Atmosphere: 2

Food: 1

Service: 1

Katon O. H. Forbes

Place is super dirty all employees are really rude. The absolute worst Chipotle experience. Fire the manager and Close that place to try and salvage the name. Best advice don’t go here.

Food: 1

Jose Vargas

Terrible I wait too much time bad service ? ?

Josephine Taylor

It's very frustrating to go to a business that is clearly open to be told they're only taking online orders. I think they do this so they can skimp on the food because I see no other reason for this.

Gabe McLeod

Went out of my way to grab lunch before work, they told me they’re taking online orders only. I see why Chipotle is doing so bad. I counted 7 workers. Nobody can dish out walk in customers? At least 5 walk-in customers had to turn around while i was there. This location is always a hassle. Parking is horrible. Delivery drivers double parked everywhere blocking people in. Always out of something (forks, napkins, ice). Everything else is priority besides the walk in customer. The food counter is always empty or out of something. Don’t waste your time going here unless you like frustration.

Atmosphere: 2

Food: 3

Service: 1

Victoria Sulivan

The manager threw the container and the hot water hit me and my mom on our legs and feet And she didn’t say my bad or sorry and she had an ugly face.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Burrito Bowl, Burrito

Lee Ming

Worst location to go to , charged for a steak bowl instead of chicken because I asked for some steak but main protein was chicken. Girls working on there phones texting while ringing up customers. SMH just ghetto all around. Customer service doesn’t exist here!!!

Atmosphere: 1

Service: 1

Logan Streit

Can't use the bathroom here without permission

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Burrito

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