This restaurant is DISGUSTING if I could give NO stars i would,your feet stuck to the floor walking in,tue table was sticky and the place smelled so bad WE LEFT...I refused to even get a drink in there it was so gross, the management and owner should be ashamed!!!!
Atmosphere: 1
Food: 1
Service: 1
Angela Kennel
It smells like a bathroom in there, and all my years of dining from expensive restaurants to places like this, worst service I ever had.
Atmosphere: 1
Food: 1
Service: 1
Anthony King
The food was nasty. And served with plastic silverware
Atmosphere: 1
Food: 1
Service: 1
Nikosha Brown
Wonderful
Atmosphere: 5
Food: 5
Service: 5
B Taylor
The food was horrible
Atmosphere: 1
Food: 1
Service: 1
Krystique
Good evening Google Family. I was so skeptical coming here today alas because of the location. 69th Street is a good location, well it used to be. Back in the day, this location was the place to shop for all of your personal and home shopping needs. In recent years this neighborhood location has deteriorated. The people are not the same and so many stores have closed their doors on 69th Street. I am not sure of the reason, whether it be finances or customers. Anyway, I decided to bring my great nephew here because we were leaving here after eating breakfast and going to the Zoo. I wanted to go someplace nearby for breakfast since MIchael claimed he was so hungry and I wanted to stay in close proximity to the zoo location. When we arrived around 10:05 am, no one came and seated us. There was a huge sign saying wait to be seated, but no one came. Michael and I seated ourselves. Mistake #1 on their part. I then got up and asked a party of 5 people who were employees, for a menu. They were all sitting in a booth. The one guy employee got up and gave us menus. He apologized. The young lady in the group assumed we were taking out. Why she assumed that, I do not know. They did have a lot of takeout orders. I was hoping that the young lady that I had encountered at the table, I hope she was not going to be our server. Well Alas, unfortunately for MIchael and me, she was. It took her awhile for her to come to us to see what we wanted to order. When she finally arrived, we gave her our order. Mistake #2 I didn't like the way she said to me when I repeated my order, both of our orders, her tone of voice. She said nastily, I heard you the first time. Her tone was not engaging or kind. It needs to be, she is in the wrong field, Customer Service. Michael ordered sausage links and chocolate chip pancakes. I ordered a bowl of grits and some turkey bacon. She brings us our order and before that she brought us our drinks. I asked for a child size for both of us, orange juice. I hate when they bring me a Large Glass when I clearly ask for a small glass. She seemed like an attitude again when I asked for two child size glasses. Also I asked for extra napkins and she clearly ignored my request. Mistake #3 I asked another server, a nice one and he did not hesitate to bring us more napkins. Michael decided he was full and he had enough. Now remember this 7 year old child bugged me about being hungry earlier. When I asked the server for a box, she brought it but she clearly had an attitude issue with me the entire time we were there. Our bill was $21.35 and I gave her cash money and no tip. I hated her disgruntled demeaner and I treated it as such. Even though I left no tip, I felt bad about it. My dad taught me to leave a tip even if the server is lousy, leave at least a $5.00 tip. IN this instance, this lady server needs to go to Manner school to learn how to talk to people. I am not mentioning any names since I clearly do not wish to throw her under the bus. I paid the bill and Michael and I exited. I clearly could not wait to leave there. I will never come here again, IHOP clearly dropped the ball here. I like IHOP but I will not patronize this location of IHOP EVER AGAIN!!! Have a great night Google Family, workout, be healthy, fit and Fabulous!!!!!
Atmosphere: 2
Food: 3
Service: 1
Caitlyn Brown
A dead fly in my food, missing all sauces for pancakes also did not receive applesauce with quesadilla smh that’s crazy how do you mess up this bad? Should’ve listened to reviews before ordering… this is disappointing
Atmosphere: 1
Food: 1
Service: 1
dana eliadine
Food was good. Service was good as well. We ordered some onion rings which never came out so waitress gave it to us for free on our way out, also got us extra waters in to go cups since it was so hot out, it was more than appreciated.
Atmosphere: 4
Food: 5
Service: 5
Rev. Frank
Great service, I was there this afternoon, Today July 4th Deshaun waited on me, my son, and Granddaughter was pleasant, attentive, friendly, always had a smile. It was a pleasure and a blessing. in the IHOP on 69th St in Upper Darby. Great work. Deshaun was excellent, hope to have him all the time
Atmosphere: 5
Food: 4
Service: 5
Amber D
I placed an order online and picked it up. I should’ve checked prior to leaving because when I got home my order was completely wrong and no one answered the phone even calling for hours on and off. I will never return. I only ordered 2 meals and that was incorrect. They need to have better follow through with customer service. If they can’t answer the phone for hours on and off during business hours they shouldn’t be in business. I do not recommend you come to this establishment.
Bad hygiene, I had breakfast and it came out as a small plate. I was disappointed, apart from that I ordered scrambled eggs and they gave me the whole ones.
Dustin Sanders
I’m actually currently eating here now. Foods average. Service is great. African American lady with glasses was great. Inside needs to be remodeled. It’s terrible
Atmosphere: 1
Food: 4
Service: 5
Bijoux Barrie
Poor services I came there with my daughter they ignored us for over 20 minutes and this is the second time…
Atmosphere: 5
Food: 1
Service: 1
Candias Moore
great quick breakfast spot to start the shopping experience down 69th street. Service was good, atmosphere and bathrooms were clean.
Atmosphere: 4
Food: 4
Service: 4
Nia Strong
Food is good, but for some reason the manager likes to turn the A/C on high while it is cold outside and refused to turn it off until we asked to speak with him.
This restaurant is DISGUSTING if I could give NO stars i would,your feet stuck to the floor walking in,tue table was sticky and the place smelled so bad WE LEFT...I refused to even get a drink in there it was so gross, the management and owner should be ashamed!!!!
Atmosphere: 1
Food: 1
Service: 1
It smells like a bathroom in there, and all my years of dining from expensive restaurants to places like this, worst service I ever had.
Atmosphere: 1
Food: 1
Service: 1
The food was nasty. And served with plastic silverware
Atmosphere: 1
Food: 1
Service: 1
Wonderful
Atmosphere: 5
Food: 5
Service: 5
The food was horrible
Atmosphere: 1
Food: 1
Service: 1
Good evening Google Family. I was so skeptical coming here today alas because of the location. 69th Street is a good location, well it used to be. Back in the day, this location was the place to shop for all of your personal and home shopping needs. In recent years this neighborhood location has deteriorated. The people are not the same and so many stores have closed their doors on 69th Street. I am not sure of the reason, whether it be finances or customers. Anyway, I decided to bring my great nephew here because we were leaving here after eating breakfast and going to the Zoo. I wanted to go someplace nearby for breakfast since MIchael claimed he was so hungry and I wanted to stay in close proximity to the zoo location. When we arrived around 10:05 am, no one came and seated us. There was a huge sign saying wait to be seated, but no one came. Michael and I seated ourselves. Mistake #1 on their part. I then got up and asked a party of 5 people who were employees, for a menu. They were all sitting in a booth. The one guy employee got up and gave us menus. He apologized. The young lady in the group assumed we were taking out. Why she assumed that, I do not know. They did have a lot of takeout orders. I was hoping that the young lady that I had encountered at the table, I hope she was not going to be our server. Well Alas, unfortunately for MIchael and me, she was. It took her awhile for her to come to us to see what we wanted to order. When she finally arrived, we gave her our order. Mistake #2 I didn't like the way she said to me when I repeated my order, both of our orders, her tone of voice. She said nastily, I heard you the first time. Her tone was not engaging or kind. It needs to be, she is in the wrong field, Customer Service. Michael ordered sausage links and chocolate chip pancakes. I ordered a bowl of grits and some turkey bacon. She brings us our order and before that she brought us our drinks. I asked for a child size for both of us, orange juice. I hate when they bring me a Large Glass when I clearly ask for a small glass. She seemed like an attitude again when I asked for two child size glasses. Also I asked for extra napkins and she clearly ignored my request. Mistake #3 I asked another server, a nice one and he did not hesitate to bring us more napkins. Michael decided he was full and he had enough. Now remember this 7 year old child bugged me about being hungry earlier. When I asked the server for a box, she brought it but she clearly had an attitude issue with me the entire time we were there. Our bill was $21.35 and I gave her cash money and no tip. I hated her disgruntled demeaner and I treated it as such. Even though I left no tip, I felt bad about it. My dad taught me to leave a tip even if the server is lousy, leave at least a $5.00 tip. IN this instance, this lady server needs to go to Manner school to learn how to talk to people. I am not mentioning any names since I clearly do not wish to throw her under the bus. I paid the bill and Michael and I exited. I clearly could not wait to leave there. I will never come here again, IHOP clearly dropped the ball here. I like IHOP but I will not patronize this location of IHOP EVER AGAIN!!! Have a great night Google Family, workout, be healthy, fit and Fabulous!!!!!
Atmosphere: 2
Food: 3
Service: 1
A dead fly in my food, missing all sauces for pancakes also did not receive applesauce with quesadilla smh that’s crazy how do you mess up this bad? Should’ve listened to reviews before ordering… this is disappointing
Atmosphere: 1
Food: 1
Service: 1
Food was good. Service was good as well. We ordered some onion rings which never came out so waitress gave it to us for free on our way out, also got us extra waters in to go cups since it was so hot out, it was more than appreciated.
Atmosphere: 4
Food: 5
Service: 5
Great service, I was there this afternoon, Today July 4th Deshaun waited on me, my son, and Granddaughter was pleasant, attentive, friendly, always had a smile. It was a pleasure and a blessing. in the IHOP on 69th St in Upper Darby. Great work. Deshaun was excellent, hope to have him all the time
Atmosphere: 5
Food: 4
Service: 5
I placed an order online and picked it up. I should’ve checked prior to leaving because when I got home my order was completely wrong and no one answered the phone even calling for hours on and off. I will never return. I only ordered 2 meals and that was incorrect. They need to have better follow through with customer service. If they can’t answer the phone for hours on and off during business hours they shouldn’t be in business. I do not recommend you come to this establishment.
Restaurantji Recommends
Bad hygiene, I had breakfast and it came out as a small plate. I was disappointed, apart from that I ordered scrambled eggs and they gave me the whole ones.
I’m actually currently eating here now. Foods average. Service is great. African American lady with glasses was great. Inside needs to be remodeled. It’s terrible
Atmosphere: 1
Food: 4
Service: 5
Poor services I came there with my daughter they ignored us for over 20 minutes and this is the second time…
Atmosphere: 5
Food: 1
Service: 1
great quick breakfast spot to start the shopping experience down 69th street. Service was good, atmosphere and bathrooms were clean.
Atmosphere: 4
Food: 4
Service: 4
Food is good, but for some reason the manager likes to turn the A/C on high while it is cold outside and refused to turn it off until we asked to speak with him.
Atmosphere: 3
Food: 4
Service: 5
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