Paris Baguette

I visited Friday (2/20) around 4 PM and had a deeply disappointing experience with Yesenia. I was served a coffee with dairy despite requesting none. Instead of a simple fix, Yesenia chose to debate me and copped a major attitude.
When I asked for a refund because the interaction had turned so sour, she refused, citing policy. When she finally remade the drink, she acted like it was a massive burden. This was my friend’s first time here, and it was embarrassing. Yesenia clearly needs corrective training on basic communication and service recovery.

Atmosphere: 4

Food: 4

Service: 1

The food is usually really good but it was just a disappointment yesterday. I brought a fried mochi filled with “cream cheese” as it said on the bottom, thinking theres clearly cream cheese inside. Once i took a bite, there was red bean inside which i personally find disgusting. It was very irritating to have found that inside my food. I shouldn't be spending money on what i want and getting something else. This was super disappointing and disrespectful. Someone could’ve gotten an allergic reaction if they were allergic to red bean. Shame on you guys.

Atmosphere: 1

Food: 1

Service: 1

Their service sucks, honestly management needs to train their employees better. They look miserable, no “Have a nice day” or “Thank you.” They just hand you the money and thats it. It deters customer for ever wanting to return.

Atmosphere: 1

Food: 3

Service: 1

I go in here several times a week for a pastry and a large coffee after lunch, the coffee is expensive but good, “Usually “ so I don’t complain about price as long as its good!

Today I go in order a large decaf americano , its just about warm , and they give me a medium after charging me for a large, i go back to the counter , I said is this a large ??

The girl says oh i was busy!!

Really, everyone that works is busy, it seems the staff has changed there, staff cannot listen to a customer request and cannot serve the size ordered or serve it hot!

Many of us that work locally go here, the service here is declining.

Atmosphere: 5

Food: 5

Service: 1

Earlier this week I stopped past to grab some car eats. I purchased a croissant donut and a crab meat croquet. The donut had thin flaky layers and was accented by a not too sweet cream and orange zest. The crab meat croquet was a panko crusted pillowy delight. Inside was filled with potato,veggies and the crab meat. Always pleasant to visit!

Atmosphere: 5

Food: 5

Service: 5

The quality of the products here are subpar in comparison to that of other Paris Baguette stores. The chocolate supreme croissant was EXTREMELY DARK IN FACT I BELIEVE IT WAS IVER COOKED AND IT WAS DRY AND HAD LITTLE TO MO FILLING IN IT. I will not be patronizing this establishment again. Coming here was a “WASTE OF TIME AND MONEY!”

Atmosphere: 3

Food: 1

Service: 1

Omg I got a cake for my birthday and it was DELICIOUS 🤤 . Can’t wait to go and try more

Atmosphere: 5

Food: 5

Service: 5

Felipe was great

Atmosphere: 5

Food: 5

Service: 5

After being accused of not paying for the drink I was waiting for the staff tried to give me a different drink than I ordered because she couldn’t find the one I ordered on the screen I finally got what I paid for. No apology or no nothing. Customer service is severely lacking. I won’t b back

Atmosphere: 1

Food: 2

Service: 1

If you haven’t had anything from this place yet, I highly recommend you do. I am making it my mission to try everything on the menu simply because everything I’ve tried so far is scrumptious. Even their coffee is delicious. Please check this place out, you will not regret it!

Atmosphere: 5

Food: 5

Service: 5

None of the cakes have expiration date. they always sale from the shelves first but if you go to the other paris baquette, they always bring the fresh one from the Fridge. These kids are not polite and dont know any customer service whatsoever. I am in food business from the last 15 years. If they were my employees, i would grab their neck and kick them out from the back door.

Atmosphere: 2

Food: 3

Service: 1

It is good.

Atmosphere: 5

Food: 5

Service: 5

Dietary restrictions: A lot of pastries are made with coconut or near coconut.

Atmosphere: 5

Food: 5

Service: 5

Bought what I thought was a curry croquet but was in fact crab and the names got swapped. I do not like crab and tried to refund it but they said there was nothing they could do so that’s unfortunate and could be potentially dangerous to anyone with an allergy but the cakes we bought were pleasant

Atmosphere: 5

Food: 3

Service: 2

I was just introduced to your cake at a party yesterday. It was an amazing birthday strawberry sheet cake. Such a great combination of taste and texture.

Food: 5