Pittsburgh Popcorn

The popcorn itself is always good, and every other associate I’ve interacted with has been great. However, there’s a consistent issue with service when a certain employee (the guy with long curly hair) is working—he’s always on his phone, whether it’s a call, texting, or sitting on his laptop, which slows everything down.

The last time I visited, I waited 20 minutes in line because the manager only scheduled one person that night. That’s unfair to both customers and the employee, especially when there’s clearly enough business to need more support.

Great popcorn, but poor staffing decisions and lack of attentiveness make the overall experience frustrating.

Popcorn has always tasted good
Brent: I'll take 3 medium caramel and 3 medium cheese for stocking stuffers.
Store: We are out of cheese.
Brent: Ok 3 medium caramel, 3 medium of another flavor
Store: Any order over 5 bags requires and hour wait.
Brent: I'll take 5 medium bags then
Store: That will still be an hour wait.
Brent: (departs less jolly than he arrived and in search of a microwave to make popcorn).
How can you be out of stock already at noon?

We had such a great experience with ben he was so patient and helpful

Popcorn was great and the girl working was very nice and helpful

Fresh, tasty and always a treat.
Super cheerful staff.
Their long time consistency of quality product is to be commended.
5/5

We ordered from here a few years ago and received full bags of popcorn and now we just ordered again this past weekend, and now they only give you a quarter of the bag that doesn’t even fill up the baskets that they sell for the bulk popcorn. When called to complain to the manager, all he could tell me was that they were trained to give out that much. Very upset customer and do not expect to go back there.

The timing on Google and on their website is all wrong. We reached at 7:25 today (Oct 5, 2023) and the girl told that they were closed. Either it’s management who does not bother about having correct details posted or it’s the staff. Anyways, daughter had to leave disappointed but luckily for us everything at the mall was open.

They were closed in the middle of the day despite the website and google stating they were open. I went back the next day to get popcorn for a shower and they were open. I bought a ton and it was all borderline stale.The Wisconsin Cheese is by far the best though.

They were closed in the middle of the day despite the website and google stating they were open. I went back the next day to get popcorn for a shower and they were open. I bought a ton and it was all borderline stale.The Wisconsin Cheese is by far the best though.

I purchased 3 huge bags of popcorn and 200 paper bags for a graduation party. I packed the bags late at night and when I woke up the next day the popcorn was terrible. The grease and flavoring from the popcorn left marks on the bag, which wasn't a big deal. The popcorn was very stale. It was in my air-conditioned house, so I know that the heat had nothing to do with it being stale. Someone had mentioned that they didn't give me the correct bags that I paid for. I'm not sure if this is true or not. They didn't have a lining in them they were just regular paper bags. I spent about $150 on these and had to pitch them.

Popcorn is great but the person serving made me feel that I’m interrupting her counting money and rolled her eyes when asked for a bag. Not happy with the service. Please hire people that can provide better customer service.

Chicago Style is the way to go!!!

Wisconsin the best

Had to call for the young lady’s attention twice before she acknowledged us. Was sitting on her phone and didn’t look up once.

BUGS IN POPCORN!!!We were waiting and figuring out what popcorn we want. And my sister says there was something moving in the popcorn. And we look down and saw bugs!!!!!