Ordered a grande strawberry açaí lemonade with raspberry pumps. Watched the kid make it and watched him make it without the lemonade. Mind you my drink is dark red and purple rather than the normal pink. I told the kid making the drink that there was no lemonade in it and he told me there was (there absolutely was not I watched him make it). He then put out another drink identical to mine, but I saw him put the lemonade in that one and the one with lemonade looked way different than mine. I told him again and he was very very rude. I’m very disappointed by this, do better than that. Rude teenagers shouldn’t be the face of your shop.
Atmosphere: 1
Food: 1
Service: 1
Erika J
Incredibly inconsistent. Training is poor.
Sherrita Rainey
I placed a mobile order and it was ready as soon as I got there so I didn't have to wait long. The staff are always friendly and greet you when you walk in.
Atmosphere: 5
Food: 5
Service: 5
Emron Khann
I had an outstanding experience at Starbucks, all thanks to the amazing team of Zona, Enes, and Eva. From the moment I walked in, I felt welcomed by their warm smiles and upbeat energy. You could instantly tell they love what they do and take pride in creating a great atmosphere for customers.
Zona took my order with such care and patience. She listened closely, offered great recommendations, and made sure every detail was noted. Her kind and professional attitude really set the tone for the visit.
Enes was preparing drinks with incredible speed and precision. Even though the store was busy, he stayed calm and efficient, and my drink came out perfect. He added a personal touch by checking in to make sure I was happy with everything, which I really appreciated.
Eva was handling the front and interacting with customers in such a friendly, genuine way. She helped a few customers who had questions, and you could see how easily she made everyone feel comfortable. Her energy was contagious and added so much positivity to the environment.
The teamwork between Zona, Enes, and Eva was seamless. They supported each other, kept things running smoothly, and made every customer feel valued. This kind of service is rare, and it made my visit memorable. Big thanks to all three of them—I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Kevin Hedgepeth
Villanova campus Very very busy Starbucks I ever been into
Atmosphere: 5
Food: 5
Service: 5
zack abolafia
Cake pops and pink drinks are the best
Atmosphere: 5
Food: 5
Service: 5
sharon park
Worst Starbucks to order in the morning.
Lauren Roddy
Extremely busy when I went on Friday morning. Everyone was in my personal space. It was over crowded as I had to wait over 30 minutes for an iced energy, which ended up having way too much ice. I had to leave without my food because I was going to be late for my doctor's appointment. I also don't recommend going to this starbucks because it's full of children also known as Villanova college students who are very rude, obnoxious and causing disruption and making me feel extremely uncomfortable. In all, this location is one of the worst Starbucks I've ever been to and I will not be returning ESPECIALLY if I have plans to do things that day.
Atmosphere: 1
Food: 1
Service: 1
A Karimoff_7111
That sales person was horrible. She was yelling and telling that she doesn’t care if Starbucks looses the customer. I really hope manager of that store reads that review and fire that girl. She said her name is Ariel. She didn’t want to assist to me at all.
Atmosphere: 1
Food: 1
Service: 1
Jared Rubin
Pretty convenient location, good parking depending on the time of day.
This is my go-to Starbucks. The staff is amazing! And the location is not too shabby either.
Food: 3
Service: 5
Sheri Ranger
Rude staff. Ordered a cappuccino and a cookie to go. Received the cappuccino in 5 min and waited another 15 min for the cookie which never came. When I asked for it the clerk stated it was in the “line” to be placed in the bag…..? What? The time it took to answer my question she could have put the cookie in the bag herself. Really poor management. Received the refund that never came..
Atmosphere: 2
Food: 4
Service: 1
Lisa Drummond
Joe is great!
Atmosphere: 5
Food: 5
Service: 5
Ashley Anderson
Takes forever and so chaotic
Atmosphere: 2
Service: 5
Rubi Anaya
I complain the venti is a small Pay to much for a size is not the right
Ordered a grande strawberry açaí lemonade with raspberry pumps. Watched the kid make it and watched him make it without the lemonade. Mind you my drink is dark red and purple rather than the normal pink. I told the kid making the drink that there was no lemonade in it and he told me there was (there absolutely was not I watched him make it). He then put out another drink identical to mine, but I saw him put the lemonade in that one and the one with lemonade looked way different than mine. I told him again and he was very very rude. I’m very disappointed by this, do better than that. Rude teenagers shouldn’t be the face of your shop.
Atmosphere: 1
Food: 1
Service: 1
Incredibly inconsistent. Training is poor.
I placed a mobile order and it was ready as soon as I got there so I didn't have to wait long. The staff are always friendly and greet you when you walk in.
Atmosphere: 5
Food: 5
Service: 5
I had an outstanding experience at Starbucks, all thanks to the amazing team of Zona, Enes, and Eva. From the moment I walked in, I felt welcomed by their warm smiles and upbeat energy. You could instantly tell they love what they do and take pride in creating a great atmosphere for customers.
Zona took my order with such care and patience. She listened closely, offered great recommendations, and made sure every detail was noted. Her kind and professional attitude really set the tone for the visit.
Enes was preparing drinks with incredible speed and precision. Even though the store was busy, he stayed calm and efficient, and my drink came out perfect. He added a personal touch by checking in to make sure I was happy with everything, which I really appreciated.
Eva was handling the front and interacting with customers in such a friendly, genuine way. She helped a few customers who had questions, and you could see how easily she made everyone feel comfortable. Her energy was contagious and added so much positivity to the environment.
The teamwork between Zona, Enes, and Eva was seamless. They supported each other, kept things running smoothly, and made every customer feel valued. This kind of service is rare, and it made my visit memorable. Big thanks to all three of them—I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Villanova campus
Very very busy Starbucks I ever been into
Atmosphere: 5
Food: 5
Service: 5
Cake pops and pink drinks are the best
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks to order in the morning.
Extremely busy when I went on Friday morning. Everyone was in my personal space. It was over crowded as I had to wait over 30 minutes for an iced energy, which ended up having way too much ice. I had to leave without my food because I was going to be late for my doctor's appointment. I also don't recommend going to this starbucks because it's full of children also known as Villanova college students who are very rude, obnoxious and causing disruption and making me feel extremely uncomfortable. In all, this location is one of the worst Starbucks I've ever been to and I will not be returning ESPECIALLY if I have plans to do things that day.
Atmosphere: 1
Food: 1
Service: 1
That sales person was horrible. She was yelling and telling that she doesn’t care if Starbucks looses the customer. I really hope manager of that store reads that review and fire that girl. She said her name is Ariel. She didn’t want to assist to me at all.
Atmosphere: 1
Food: 1
Service: 1
Pretty convenient location, good parking depending on the time of day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Roast
Restaurantji Recommends
This is my go-to Starbucks. The staff is amazing! And the location is not too shabby either.
Food: 3
Service: 5
Rude staff. Ordered a cappuccino and a cookie to go. Received the cappuccino in 5 min and waited another 15 min for the cookie which never came. When I asked for it the clerk stated it was in the “line” to be placed in the bag…..? What? The time it took to answer my question she could have put the cookie in the bag herself. Really poor management. Received the refund that never came..
Atmosphere: 2
Food: 4
Service: 1
Joe is great!
Atmosphere: 5
Food: 5
Service: 5
Takes forever and so chaotic
Atmosphere: 2
Service: 5
I complain the venti is a small
Pay to much for a size is not the right
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