Horrible customer service !!!!!! The young girl behind the counter don’t even know how to make sandwiches!!!!
Matt Ristau
We ordered our subs online after the order was placed we received a phone call a minute later saying they did not have the bread for one of the subs we ordered. We then told them the replacement bread we wanted. When we went to eat the subs bread was switched. Very disappointing. Do not order online at this subway!
Christina Rizer
Tried to have lunch at Subway, group of four adults, around 1:30pm, was a terrible experience. First we got to the counter and asked for a footlong on Italian Herbs and Cheese, we were told they didn't have any. So we asked to have white bread instead, they only had one footlong in the white bread. The employees told us all they had left were the choices of flatbread or multi grain. The next two members of our group got stuck with the multi grain. The last member of the group was so upset by the service experience that we ended up going to Burger King anyway.
Additionally, the vegetables were frosted in the case. The employee also forgot to cut the footlong subs in half and we had to take them back up to be cut.
Jacob C
They didn't have any bread made so one out of four of us actually got the bread we wanted, only three out of four got subs because they ran out of bread, and by the time they got our food made it was cold and didn't bother to cut our subs
tatiana marie
Two young girls working and both are in the back doing each others make up instead of taking care of the customers great customer service.
Sara Grotke
My hubby called me out so I'm leaving a review that is much deserved! He said "your complimenting this girl, so you should leave a review, you know you would if it was bad service" He is right I wouldn't think twice if service had been bad. Anyhow it was Black Friday at 4:40ish and this kid (looks super young) was the kindest and most polite food service worker I've had in forever! She was alone on a super busy day and she was apologetic which wasn't needed, but she just was very polite and speedy as she could be dealing alone ya know. Food is almost always great so this is mostly just to make sure she gets a shout out for exceeding any standard I coulda had. Sorry I didn't catch your name but my receipt says served by: 3058 so thank you for the great service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, Oven Roasted Turkey
Tom Geckle
Terrible. Serve a steak subway with cold ass meat. Then when you call to ask about it the manager on duty (I guess) tells the person that answered the phone to "Just hang up on them". What a joke.
Kimmi Glaspy-Hammond
The worker was lovely. She did her best to try and get my sub made, however I was unaware they do not have buffalo chicken subs anymore. So we had to make a few adjustments but she did an amazing job.
Atmosphere: 5
Food: 5
Service: 5
Missy Moore
Stood there for a couple minutes while the guy finished a mobile order ... That's fine, but then proceeded to ignore me and go on to another order, never acknowledged me, looked at me, it was obvious I wanted to place an order ... Walked away and he just shook his head... Mind you, I stood there for almost 10
Service: 1
Merrick Tome (Izcey)
EH MAZING, GREAT FOOD, GREAT SERVICE AND LOTS OF SMELLS
Worse experience I have ever had at any restaurant ever if I could leave zero stars I would have who ever the younger guy with glasses should be fired yesterday he is lucky he still has teeth the way he talked to the girl in front of me and then
Atmosphere: 1
Food: 1
Service: 1
Rods Growing
Worse experience I have ever had at any restaurant ever if I could leave zero stars I would have who ever the younger guy with glasses should be fired yesterday he is lucky he still has teeth the way he talked to the girl in front of me and then
Mark Wagner
Girls are great in the evening!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Matthew Haehn
Monkeys could do their jobs better than the waste of payroll they have behind the counter. Marta had massive amounts of hair dangling from her visor and then proceeded to start baking bread in the middle of taking my order. No thanks. Won't be back.
Sue
I won't use the mobile app to order curbside again they messed up my order and forgot the drink and snack for the kids meal. I left a message on the app about the mishap and the manager/owner reached out to me saying he would send us coupons to help with the fact they messed up and I still haven't received them after 2 weeks
Horrible customer service !!!!!! The young girl behind the counter don’t even know how to make sandwiches!!!!
We ordered our subs online after the order was placed we received a phone call a minute later saying they did not have the bread for one of the subs we ordered. We then told them the replacement bread we wanted. When we went to eat the subs bread was switched. Very disappointing. Do not order online at this subway!
Tried to have lunch at Subway, group of four adults, around 1:30pm, was a terrible experience. First we got to the counter and asked for a footlong on Italian Herbs and Cheese, we were told they didn't have any. So we asked to have white bread instead, they only had one footlong in the white bread. The employees told us all they had left were the choices of flatbread or multi grain. The next two members of our group got stuck with the multi grain. The last member of the group was so upset by the service experience that we ended up going to Burger King anyway.
Additionally, the vegetables were frosted in the case. The employee also forgot to cut the footlong subs in half and we had to take them back up to be cut.
They didn't have any bread made so one out of four of us actually got the bread we wanted, only three out of four got subs because they ran out of bread, and by the time they got our food made it was cold and didn't bother to cut our subs
Two young girls working and both are in the back doing each others make up instead of taking care of the customers great customer service.
My hubby called me out so I'm leaving a review that is much deserved! He said "your complimenting this girl, so you should leave a review, you know you would if it was bad service" He is right I wouldn't think twice if service had been bad.
Anyhow it was Black Friday at 4:40ish and this kid (looks super young) was the kindest and most polite food service worker I've had in forever! She was alone on a super busy day and she was apologetic which wasn't needed, but she just was very polite and speedy as she could be dealing alone ya know. Food is almost always great so this is mostly just to make sure she gets a shout out for exceeding any standard I coulda had. Sorry I didn't catch your name but my receipt says served by: 3058 so thank you for the great service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, Oven Roasted Turkey
Terrible.
Serve a steak subway with cold ass meat. Then when you call to ask about it the manager on duty (I guess) tells the person that answered the phone to "Just hang up on them".
What a joke.
The worker was lovely. She did her best to try and get my sub made, however I was unaware they do not have buffalo chicken subs anymore. So we had to make a few adjustments but she did an amazing job.
Atmosphere: 5
Food: 5
Service: 5
Stood there for a couple minutes while the guy finished a mobile order ... That's fine, but then proceeded to ignore me and go on to another order, never acknowledged me, looked at me, it was obvious I wanted to place an order ... Walked away and he just shook his head... Mind you, I stood there for almost 10
Service: 1
EH MAZING, GREAT FOOD, GREAT SERVICE AND LOTS OF SMELLS
Kid-friendliness: Nice people
Wheelchair accessibility: Easy to get to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elite Chicken
Restaurantji Recommends
Worse experience I have ever had at any restaurant ever if I could leave zero stars I would have who ever the younger guy with glasses should be fired yesterday he is lucky he still has teeth the way he talked to the girl in front of me and then
Atmosphere: 1
Food: 1
Service: 1
Worse experience I have ever had at any restaurant ever if I could leave zero stars I would have who ever the younger guy with glasses should be fired yesterday he is lucky he still has teeth the way he talked to the girl in front of me and then
Girls are great in the evening!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Monkeys could do their jobs better than the waste of payroll they have behind the counter. Marta had massive amounts of hair dangling from her visor and then proceeded to start baking bread in the middle of taking my order. No thanks. Won't be back.
I won't use the mobile app to order curbside again they messed up my order and forgot the drink and snack for the kids meal. I left a message on the app about the mishap and the manager/owner reached out to me saying he would send us coupons to help with the fact they messed up and I still haven't received them after 2 weeks
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