This Starbucks consistently delivers great service and quality drinks. The baristas are friendly and efficient, the store is clean and welcoming, and orders are always made just right. It’s a perfect spot for a quick coffee run or to sit and relax for a bit. Always a reliable and enjoyable.
Atmosphere: 4
Food: 5
Service: 5
Charles S
We are fatigued by the indifference, lack of any pleasant humanity and mumbling.
Atmosphere: 3
Food: 5
Service: 1
Jeff
Know body at this location ever says thanks! Ridiculous! No customer service here. The heavy set girl, and funny looking, don't know her name is so unprofessional and down right rude!!! I put the money on the counter in front of her, and she said hand it to me or leave...horrible customer service....omg!!!!
MC Reviews
A conveniently-located Starbucks; great to order ahead in the app and grab your drink while running other errands in Gateway Shopping Center.
Atmosphere: 4
Food: 4
Service: 4
Wayne_Neighbor
I stopped by the Starbucks at Gateway Shopping Center the other day, and it was a great experience overall. The location is super convenient, especially if you’re shopping or running errands nearby. The vibe inside is cozy and welcoming, with plenty of seating spots for people who want to relax, work, or chat with friends. The staff here are friendly and quick – they handle the rush like pros, and my order came out just right. I grabbed a caramel macchiato and a sandwich, both fresh and delicious. The place looks clean and well‑kept, and they keep the drink station stocked. It’s also easy to find parking in the shopping center, which makes stopping for coffee a lot more relaxed. This Starbucks has a really chill atmosphere and feels like a nice little break from the busy day. I’ll definitely swing by again the next time I’m around the area to grab another coffee or just unwind a bit.
Atmosphere: 5
Food: 5
Service: 5
Cecilia Brown
I’ve been a customer at this location for some time now ; however I always have my hands tied or simply just never got chance to do a review so here’s my honest review. I want to first start off by saying that the staff are very knowledgeable and polite when welcoming customers in this location. Secondly if I’m paying for add-ins to my drink or customizing it I should be getting exactly what I ordered. Granted the employees may think that we will be satisfied with how they made due to the fact they may be super busy and so fourth but that will be pointless for any customer to be paying for just anything additionally at that point it should be of no charge. I can count at-least 5 times I have been here over a course of the last 3 months that the drinks I have ordered were not good, had less than what I have ordered, didn’t have an added items in it or the Carmel added to the top or lined on my cup, my matcha hardly is mixed an dark in color and I ask for additional syrup and it’s still bland.I had to even stop a few times and ask for things to be fixed or corrected when i my self is running on time to make it to work. I also don’t like that I can’t order water with ice online so that means when I order and come in I have to now stop the employees an ask for water and they seem agitated that I’m asking them. They see I’m a regular but never insist on adding my water cup knowing I ask each day yet acknowledge me upon leaving. I also recently ordered the potato chive bites an what if seemed and felt like while eating was a heavy thick string in the bites. “Not cheese”.which messed up my appetite completely. I could not come directly back at that moment to let them know but I did return and let an employee know she looks at what I showed her an said oh it’s just cheese ! No apology nothing. If it was just cheese I wouldn’t of thought to bring it back and I would have ate it. I’m here mostly every morning why would I be looking to get a free item. I then was asked did I want another one and I let her know I would not like another one and asked for a refund but she insisted she could not offer me a refund but when I come in next time I can get another item saying though I’m a regular customer. I always order online so if my order is not right I don’t have time to stop and ask for it to be remade but more than likely I would because why am I paying for an item that I didn’t order. A few days passed an I came in instead and let the man behind the counter know I would like to order an item since I have an issue with my order prior he said sure not a problem and I ordered the banana nut bread an my regular matcha drink, he then goes on to inform me that he can’t discount me for the cake but he can discount me for me the drink I was very perplexed but that was nice of him to do that for me. The drink I ordered was a matcha with a pump of vanilla and oat milk and keep everything that comes with it , I got to work an my matcha was watering, had no taste whatsoever hardly any Carmel on top I’m not sure if they are short on Carmel but it was like a dab or two at the top. I’m not sure if they just are rushing the drinks just to rush them but not tasteful at all. I’m not sure if I’ll be getting anything else from this location again. Very disappointing.
Atmosphere: 3
Food: 2
Service: 2
Rian Davidson
i always order a strawberry açaí lemonade. When i used to order it was so good. now i guess they have new employees and it’s always horrible. please learn how to make a strawberry açaí because when i get it at another location its fine but the one here is always so sour it taste like straight up lemonade. i’m not willing to pay $5.65 for a drink that you could get at a child’s lemonade stand. Do better.
Atmosphere: 4
Food: 2
Service: 4
Rachel Dougherty
Skippiest Starbucks I’ve encountered. They never fill your drink to the top like it’s coming out of their paychecks. Crazy.
Atmosphere: 2
Food: 3
Service: 1
SwipingBanana
Pretty consistent every time. Friendly staff so I always feel welcomed!
Atmosphere: 5
Food: 5
Service: 5
Dale Kline
Excellent service. Great staff. Very helpful and friendly. Busy location but usually enough seating and work space.
I always go out of my way to come to this location, the atmosphere is always pleasant and the people working are always super nice and my drink is always right! I came in today after the gym to get a peach green tea and Mae made it perfectly!
Rebecca Israel
Definitely an oversight, I can’t drink out of the lid :(
Allyson Baxter
For the most part I love this location but I wish the whole staff knew how to pour cold foam, I hate when I have a sad little dollop. I like it on there THICC. Esp. Since it costs extra. Anyways thanks for keeping me caffeinated.
This Starbucks consistently delivers great service and quality drinks. The baristas are friendly and efficient, the store is clean and welcoming, and orders are always made just right. It’s a perfect spot for a quick coffee run or to sit and relax for a bit. Always a reliable and enjoyable.
Atmosphere: 4
Food: 5
Service: 5
We are fatigued by the indifference, lack of any pleasant humanity and mumbling.
Atmosphere: 3
Food: 5
Service: 1
Know body at this location ever says thanks!
Ridiculous! No customer service here. The heavy set girl, and funny looking, don't know her name is so unprofessional and down right rude!!! I put the money on the counter in front of her, and she said hand it to me or leave...horrible customer service....omg!!!!
A conveniently-located Starbucks; great to order ahead in the app and grab your drink while running other errands in Gateway Shopping Center.
Atmosphere: 4
Food: 4
Service: 4
I stopped by the Starbucks at Gateway Shopping Center the other day, and it was a great experience overall. The location is super convenient, especially if you’re shopping or running errands nearby. The vibe inside is cozy and welcoming, with plenty of seating spots for people who want to relax, work, or chat with friends. The staff here are friendly and quick – they handle the rush like pros, and my order came out just right. I grabbed a caramel macchiato and a sandwich, both fresh and delicious. The place looks clean and well‑kept, and they keep the drink station stocked. It’s also easy to find parking in the shopping center, which makes stopping for coffee a lot more relaxed. This Starbucks has a really chill atmosphere and feels like a nice little break from the busy day. I’ll definitely swing by again the next time I’m around the area to grab another coffee or just unwind a bit.
Atmosphere: 5
Food: 5
Service: 5
I’ve been a customer at this location for some time now ; however I always have my hands tied or simply just never got chance to do a review so here’s my honest review. I want to first start off by saying that the staff are very knowledgeable and polite when welcoming customers in this location. Secondly if I’m paying for add-ins to my drink or customizing it I should be getting exactly what I ordered. Granted the employees may think that we will be satisfied with how they made due to the fact they may be super busy and so fourth but that will be pointless for any customer to be paying for just anything additionally at that point it should be of no charge. I can count at-least 5 times I have been here over a course of the last 3 months that the drinks I have ordered were not good, had less than what I have ordered, didn’t have an added items in it or the Carmel added to the top or lined on my cup, my matcha hardly is mixed an dark in color and I ask for additional syrup and it’s still bland.I had to even stop a few times and ask for things to be fixed or corrected when i my self is running on time to make it to work. I also don’t like that I can’t order water with ice online so that means when I order and come in I have to now stop the employees an ask for water and they seem agitated that I’m asking them. They see I’m a regular but never insist on adding my water cup knowing I ask each day yet acknowledge me upon leaving. I also recently ordered the potato chive bites an what if seemed and felt like while eating was a heavy thick string in the bites. “Not cheese”.which messed up my appetite completely. I could not come directly back at that moment to let them know but I did return and let an employee know she looks at what I showed her an said oh it’s just cheese ! No apology nothing. If it was just cheese I wouldn’t of thought to bring it back and I would have ate it. I’m here mostly every morning why would I be looking to get a free item. I then was asked did I want another one and I let her know I would not like another one and asked for a refund but she insisted she could not offer me a refund but when I come in next time I can get another item saying though I’m a regular customer. I always order online so if my order is not right I don’t have time to stop and ask for it to be remade but more than likely I would because why am I paying for an item that I didn’t order. A few days passed an I came in instead and let the man behind the counter know I would like to order an item since I have an issue with my order prior he said sure not a problem and I ordered the banana nut bread an my regular matcha drink, he then goes on to inform me that he can’t discount me for the cake but he can discount me for me the drink I was very perplexed but that was nice of him to do that for me. The drink I ordered was a matcha with a pump of vanilla and oat milk and keep everything that comes with it , I got to work an my matcha was watering, had no taste whatsoever hardly any Carmel on top I’m not sure if they are short on Carmel but it was like a dab or two at the top. I’m not sure if they just are rushing the drinks just to rush them but not tasteful at all. I’m not sure if I’ll be getting anything else from this location again. Very disappointing.
Atmosphere: 3
Food: 2
Service: 2
i always order a strawberry açaí lemonade. When i used to order it was so good. now i guess they have new employees and it’s always horrible. please learn how to make a strawberry açaí because when i get it at another location its fine but the one here is always so sour it taste like straight up lemonade. i’m not willing to pay $5.65 for a drink that you could get at a child’s lemonade stand. Do better.
Atmosphere: 4
Food: 2
Service: 4
Skippiest Starbucks I’ve encountered. They never fill your drink to the top like it’s coming out of their paychecks. Crazy.
Atmosphere: 2
Food: 3
Service: 1
Pretty consistent every time. Friendly staff so I always feel welcomed!
Atmosphere: 5
Food: 5
Service: 5
Excellent service. Great staff.
Very helpful and friendly.
Busy location but usually enough seating and work space.
Restaurantji Recommends
I always go out of my way to come to this location, the atmosphere is always pleasant and the people working are always super nice and my drink is always right! I came in today after the gym to get a peach green tea and Mae made it perfectly!
Definitely an oversight, I can’t drink out of the lid :(
For the most part I love this location but I wish the whole staff knew how to pour cold foam, I hate when I have a sad little dollop. I like it on there THICC. Esp. Since it costs extra. Anyways thanks for keeping me caffeinated.
No decaf coffee at this location.
nitro cold brew was flat, and music was very loud
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