The bathrooms are truly embarrassing. There's no toilet paper in the dispenser, and half a roll sits on the toilet, dirty and touched by everyone. The floor is dirty, the toilet is dirty inside and out dirty, the floor dirty, a disgrace. The girl who served us was very friendly, the food was delicious, but the store was very dirty. I can't imagine what the kitchen must be like.
Atmosphere: 1
Food: 4
Service: 5
LINDA ZIENIEWICZ
I ordered a ½ dozen Bavarian Creme with powdered sugar for $8.79. They came in a star shape and had very little Bavarian Creme in them!!! Maybe a teaspoon all in one little spot, so most of the donut was dry with no filling. The star points were dry along with most of the donut!!!
Food: 1
Service: 5
Tammy Hareford
The same 2 coffees bought in Cleveland is under 10.00 are almost 18.00 here, that price increase is ridiculous, at least the coffee was good!
Atmosphere: 5
Food: 5
Service: 5
Slacker Belmont
Staff are friendly, but usually make you get your own cup carriers and straws for pick up orders.
Atmosphere: 5
Food: 5
Service: 2
Duke Ellington
They were nice associates, but their product supply was very, very limited
Atmosphere: 4
Food: 1
Service: 4
Dakota Lloyd
My friends and I wanted Dunkin in the morning. When the 5 of us came in the person at register seemed mad that we were there and uninterested in taking our order. Most of my friends and I work/worked in food service, so we understood to be nice to food service workers and clear about our orders. The register person was still rude and 4 out of 5 of our simple orders were incorrect in some way. When we told the person in charge she basically accused us of lying. I don’t understand why people don’t treat teenagers like any other paying customer.
Atmosphere: 4
Food: 1
Service: 1
Jay Wolfe
What's the point of telling the person being the counter what you want if they are gonna ignore you? Ordered a specific item got the wrong one. Ordered a drink a specific way and got it completely wrong.
Food: 1
Service: 1
Valerie Galindo
They were out of croissants for some breakfast sandwiches, which was fine so for my SO and I we opted for sourdough. The egg in the sandwich was ice cold and disgusting, the bread was gray and nothing like sourdough. The sausage was the only thing microwaved. Even the sliced cheese was cold. They weren't slammed and I see why. I guess it's my fault for going to a donut place for a breakfast sandwich. Other dunkins had good food but avoid this one at all costs. Their frappes are meh. Overall, what a waste of time and money. Wish there was a Starbucks nearby instead.
Atmosphere: 5
Food: 1
Service: 5
Melissa Garber
Always get my frozen coffee JUST RIGHT! The employees are always friendly and smiling and it's clean!
Atmosphere: 5
Food: 5
Service: 5
Jacquelyn Reihl
This is one of the worse Dunkin Donuts. My husband and I always try to give places the benefit of the doubt, but we have tried every shift a few times. They either need to train their employees better or higher people that are intelligent enough to comprehend and implement the training. They also need to teach their employees manners. The employees at this location need to drop their attitudes. They get angry with customers because customers have the “nerve” to ask if they can fix, their drink. I mean, why should a customer have to pay for something they didn’t oder in the first place, but who do they think they are to get mad at someone cause they were being nice but still trying to explain that they didn’t order (said) drink or they ordered it but it was made so sloppy and or not even remotely close to what it should taste like. I mean, they wouldn’t want to pay for something they didn’t want or order, but their customers should. People act so entitled. I bet, if, their half ass attitude and work ethic came out of their pocket things would change…
If you want good coffee done right. Don't bother going to this location.Your better off just making coffee at home. The employees never give a receipt, never get the order right. Honestly, I think they just don't pay attention at all. It's a joke. I've worked in the industry and it is not hard. I am not trying to be rude but it really upsetting spending money on a place who just never gets it right.
Racheal Huggins
This place is getting worse the more I go here!! I ordered what I usually do iced caramel craze and it was all milk and no coffee I literally wasted my money because I just threw it in the trash!! Do better Dunkin!!
Randi Gilbert
This location is normally fantastic, quick, and correct. But today my drink was being handed out and it didn’t look right and the tag was also not correct for what I ordered so I said “oh that’s supposed to have cream and sugar” so she took my drink to correct it and she walked up to other coworkers and started commenting about people complaining about their drinks and in a nasty tone and attitude changing how I said my drink was wrong then marched back over and shoved it at me and had a nasty attitude.
This place is getting really bad. I got 2 coffees with little cream, except I got 2cream and hot water! All cream. I just wasted my money. I couldn't get back because I was going to work. This place needs either better management or shut the doors...
The bathrooms are truly embarrassing. There's no toilet paper in the dispenser, and half a roll sits on the toilet, dirty and touched by everyone. The floor is dirty, the toilet is dirty inside and out dirty, the floor dirty, a disgrace. The girl who served us was very friendly, the food was delicious, but the store was very dirty. I can't imagine what the kitchen must be like.
Atmosphere: 1
Food: 4
Service: 5
I ordered a ½ dozen Bavarian Creme with powdered sugar for $8.79. They came in a star shape and had very little Bavarian Creme in them!!! Maybe a teaspoon all in one little spot, so most of the donut was dry with no filling. The star points were dry along with most of the donut!!!
Food: 1
Service: 5
The same 2 coffees bought in Cleveland is under 10.00 are almost 18.00 here, that price increase is ridiculous, at least the coffee was good!
Atmosphere: 5
Food: 5
Service: 5
Staff are friendly, but usually make you get your own cup carriers and straws for pick up orders.
Atmosphere: 5
Food: 5
Service: 2
They were nice associates, but their product supply was very, very limited
Atmosphere: 4
Food: 1
Service: 4
My friends and I wanted Dunkin in the morning. When the 5 of us came in the person at register seemed mad that we were there and uninterested in taking our order. Most of my friends and I work/worked in food service, so we understood to be nice to food service workers and clear about our orders. The register person was still rude and 4 out of 5 of our simple orders were incorrect in some way. When we told the person in charge she basically accused us of lying. I don’t understand why people don’t treat teenagers like any other paying customer.
Atmosphere: 4
Food: 1
Service: 1
What's the point of telling the person being the counter what you want if they are gonna ignore you? Ordered a specific item got the wrong one. Ordered a drink a specific way and got it completely wrong.
Food: 1
Service: 1
They were out of croissants for some breakfast sandwiches, which was fine so for my SO and I we opted for sourdough.
The egg in the sandwich was ice cold and disgusting, the bread was gray and nothing like sourdough. The sausage was the only thing microwaved. Even the sliced cheese was cold.
They weren't slammed and I see why. I guess it's my fault for going to a donut place for a breakfast sandwich. Other dunkins had good food but avoid this one at all costs.
Their frappes are meh. Overall, what a waste of time and money. Wish there was a Starbucks nearby instead.
Atmosphere: 5
Food: 1
Service: 5
Always get my frozen coffee JUST RIGHT! The employees are always friendly and smiling and it's clean!
Atmosphere: 5
Food: 5
Service: 5
This is one of the worse Dunkin Donuts. My husband and I always try to give places the benefit of the doubt, but we have tried every shift a few times. They either need to train their employees better or higher people that are intelligent enough to comprehend and implement the training. They also need to teach their employees manners. The employees at this location need to drop their attitudes. They get angry with customers because customers have the “nerve” to ask if they can fix, their drink. I mean, why should a customer have to pay for something they didn’t oder in the first place, but who do they think they are to get mad at someone cause they were being nice but still trying to explain that they didn’t order (said) drink or they ordered it but it was made so sloppy and or not even remotely close to what it should taste like. I mean, they wouldn’t want to pay for something they didn’t want or order, but their customers should. People act so entitled. I bet, if, their half ass attitude and work ethic came out of their pocket things would change…
Atmosphere: 1
Restaurantji Recommends
If you want good coffee done right. Don't bother going to this location.Your better off just making coffee at home. The employees never give a receipt, never get the order right. Honestly, I think they just don't pay attention at all. It's a joke. I've worked in the industry and it is not hard. I am not trying to be rude but it really upsetting spending money on a place who just never gets it right.
This place is getting worse the more I go here!! I ordered what I usually do iced caramel craze and it was all milk and no coffee I literally wasted my money because I just threw it in the trash!! Do better Dunkin!!
This location is normally fantastic, quick, and correct. But today my drink was being handed out and it didn’t look right and the tag was also not correct for what I ordered so I said “oh that’s supposed to have cream and sugar” so she took my drink to correct it and she walked up to other coworkers and started commenting about people complaining about their drinks and in a nasty tone and attitude changing how I said my drink was wrong then marched back over and shoved it at me and had a nasty attitude.
Service: 1
amazing drinks an nice workers
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mango Pineapple Lemonade Refresher, Dunkin' Energy, Iced Macchiato
This place is getting really bad. I got 2 coffees with little cream, except I got 2cream and hot water! All cream. I just wasted my money. I couldn't get back because I was going to work.
This place needs either better management or shut the doors...
Atmosphere: 4
Food: 1
Service: 1
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