Dairy Queen (Treat)

703 E Gay St, West Chester
(610) 696-4678

Recent Reviews

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Rebecca Jones

It shouldn't take 24 minutes to purchase a pre-made cake. 8 people behind the glass, only one of them working on the line out the door.

MrCamhuy

Not all DQ would sell sandwiches

Victoria

Nice benches outside to sit on and ample parking. Typical DQ ice cream experience. Tasty and ok for the price. Would love to see indoor seating option at this place. They have a big lobby that fills quick with a line in the summer, but we went on a cold day and froze on the outdoor benches. A couple folding chairs inside would be lovely just for winter.

Atmosphere: 4

Food: 4

Service: 5

Aiden

I ordered on the app previously here at this location before and I got my order. But I ordered on the app here, I went to the location after placing my order and I go inside and the worker at the register proceeds to tell me that they don’t accept online/app orders. I ask him if he can just make me my order since I paid on the app… he says he can but I would yet again have to pay for it. I asked for a refund and he told me to “call support and ask them” I did in my car right outside of the location. The lady on the phone told me she processed my refund. I then got an email a few days later saying I would have to go back to the store to get my refund. Awful service smh

Atmosphere: 1

Food: 1

Service: 1

Stephen Paparo

Went in there, 1 person behind the counter ignoring the customers, after a few minutes I left, I have to go to work too

Jerry Southern

They have been advertising salted caramel blizzard’s on tv. Went to get one and they didn’t have it

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Ice Cream Cake

Wayne

I've been going to this dairy Queen for years and love this place and it's super clean, but recently in the last three or four times I've been getting very small portions of ice cream for the amount of money that they charge, before that it was a decent amount for the price that they charge which is a lot but I don't mind paying if you're getting a decent amount. I think they need to train their new help to make sure they give enough ice cream. I even get pup cups and the last couple times it was only about an inch from the bottom of the cup. I hope they change so I don't give it any less than four stars. But like everywhere these days I'm tired of paying more and getting less, it's getting old.
###UPDATE###
My wife and I have been here 3 more times after review and you lost loyal customers. We will not be going back. The flavor has changed and each time we both felt a little nauseous after, maybe you changed the ingredients? Good Luck

Atmosphere: 5

Food: 2

Service: 4

Eric C

Pleasant experience just about what you would expect. Props to the staff for friendly service especially being younger kids working there.

Atmosphere: 5

Food: 5

Service: 5

Eric Clark

Pleasant experience just about what you would expect. Props to the staff for friendly service especially being younger kids working there.

Atmosphere: 5

Food: 5

Service: 5

Daniel Kucharik

Cashier stated to me, "I'm not making any more Blizzards"

Nancy Madden

I stop here when I'm visiting my Family at the nearby cemetery. Always good service and the Peanutbutter Sundae is Perfect.

Kid-friendliness: The kids have a great time there

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fudge Sundae

PastaDan

Cashier stated to me, "I'm not making any more Blizzards"

Olivia Minker

The mocha moolatte was way too chocolatey and the chocolate jimmies didn't taste right. Very disappointed in what I paid for.

Atmosphere: 1

Food: 1

Service: 2

James Lane

I asked for & paid for extra toppings in my blizzard (Oreo & heath). The blizzard I was given barely had any toppings in it compared to the ones I’ve been receiving from this same location for years. When I let the person working know about the lack of toppings, they argued with me about the amount of toppings in the blizzard, and said they gave me what I asked for… terrible customer service

Atmosphere: 2

Food: 1

Service: 1

TIM MOUSER

It's been here forever. Still very friendly. Never a problem.

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