Domino's Pizza
241 E Gay St, West Chester
(610) 692-0891
Recent Reviews
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I ordered my food at 1250 and was told it will be here in 45 minutes. They never called to let me know they could not deliver the order. I never got my food
Atmosphere: 1
Food: 1
Service: 1
Best place to order pizza! Never disappoint with the quality of food and service.
Atmosphere: 4
Food: 4
Service: 4
I understand it's fast food pizza. But honestly it's even order at this place. Every time. At least one thing is wrong.
This dude rang my door bell 10x and sat there all pissy just to realize it was the wrong house number at 12:10am. What a pain in the ass. Thanks for waking up the whole house and making the dogs do nuts.
Atmosphere: 1
Food: 1
Service: 1
In my opinion everything seems good. Food quality, taste and cleanliness of the store. I went during the lunch time and its not crowded. The person who prepared the pizza throughly checked the quality before handover.
Atmosphere: 4
Food: 4
Service: 4
The management of this operation is horrendous. Numerous times I paid for items that were not included in my order. They don't give you the sauces or icings you pay for, or at best give you the wrong ones. I rarely write reviews but this location is so bad I cannot take it anymore. DO NOT order from here.
Food: 1
Service sucked! We placed take out order and in the app it showed as ready. But when we reached to the store none of the items were even ready.
They marked my order delivered when a never received it. Called the driver, no answer. Called the store...ive been on the phone waiting for someone to answer for over 20 minutes and counting
Update: Finally got someone on the phone after 33 minutes. He said he was from Philly i should have gotten a name but he was EXTREMLY rude. I asked for a refund because he said it would be another hour and a half at least (?!?) to get my order. He also blamed the issue on me for not answering my phone (i saw the missed call 2 minutes after it was made and called right back). My profile clearly has my apartment number, never had an issue in the past and its autosaved. He was calling because apparently he needed the apartment number. I just hope he really gave me a refund because with his attitude i do not trust going to this location any longer. Oh i also called papa johns to get my pizza elsewhere...15 minute wait
Atmosphere: 1
Food: 1
Service: 1
Order desert, and it’s been forever, still waiting. App won’t update and can’t get anyone to talk on the phone the store. This place stinks.
Atmosphere: 1
Food: 1
Service: 1
your order will take hours. DO NOT ORDER FROM THIS LOCATION
Restaurantji Recommends
ordered a pizza since i had rewards, while tracking driver left at 6:58 and my pizza ARRIVED at 7:53. not even fresh, cold and seems as if they made several other deliveries before mine. as well as the car going back to store to get other orders before delivering mine???
This is the best Dominos location in the area. The consistency of order correctness and quality can vary from time to time but they have a great set of people running it right now. Delicious, inexpensive pizza and lots of online coupons and rewards. Nice place to eat inside. Very quick to complete orders. No complaints here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plain Pizza, Pepperoni Pizza
Dropped in for a lunch fix: the place was clean, pizza great, and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
It never ceases to amaze the incompetence of so called managers attempting to make "smart" customer service decisions. Perhaps it would help if they experienced sobriety more than 1 hour per day. Perhaps they should try and see where their customers are coming from, maybe listen to the entire complaint before accusing the customer of being wrong. I ordered through the app and conviently it was delivered to someone far more fortunate than myself. The app told me it had been delivered, but due to gross stupidity in the face of common sense the driver never alerted me that they were close via sms like I had requested. It amazes me that someone who can't follow a simple instruction could earn a license let alone operate a car in a professional capacity. When I called to find out what was going on, my complaint wasn't as important as the manager hearing her own voice instead of listening. Be better people. Yes I know their hourly isn't much but it seems that they are overpaid for their qualification.
Service: 1
I have been at that place for at least 4 years and The food is amazing, Everything is so damn good. They have never done me dirty!! Amazing place on the planet!! ??‼️
Atmosphere: 5
Food: 5
Service: 5
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