Domino's Pizza

241 E Gay St, West Chester
(610) 692-0891

Recent Reviews

lauren ash

Delivery was great! Food was good too. Keyshawn even helped my sister by holding the door when he noticed that she was struggling with the pizza. So sweet!! Thank you!

Minky

We Ordered a pineapple thin crust pizza and Pan cheese pizza. On which they called and said they don't have a onions and I am vegetarian. And Instead of sending me Cheese Pizza they send me Pepperoni pizza.I called them, the server name Jay(omg this guy was super rude) and he refused to send the replaced Pizza.And just a mid size pizza and garlic bread cost me $32.

Aliana Vacamora

horrible experience ordered food not only did it never arrive when i called to tell them it never arrived they were very short with me and trying to get me off the phone as fast as possible as well as not refunding me after saying they would refund me, this has place has gone downhill and i’m waiting for the day it

Atmosphere: 1

Food: 1

Service: 1

Mizz

This location is fairly consistent. While there have been some times my pizza was nasty overall they have hit more than they missed.Parking: Convent spots in front

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Plain Pizza, Pepperoni Pizza

EJ Yocum

Welp.. here I am. Trying to order my reward points as a meal again…. There is a minimum $ amount that u need to place to order the reward points. Just a heads up for those that have a lot of point (like me) and want to order some free pizza and leave their driver a generous tip.. guess i’ll have to wait to redeem my points at another location.

Atmosphere: 1

Food: 1

Service: 1

Kaitlyn Lauff (Alpha Kc)

Employee was very rude, kept rolling his eyes. Said there was no bread bowls and wasn’t selling Soda’s until the

Atmosphere: 1

Food: 1

Service: 1

Jason Porter

Not bad

Scott Reynolds

Ordered 2. 8 piece boneless wings. Checked at pick-up there were 12 and crumbs show shift manager said thats 16 and walked away.

Atmosphere: 1

Food: 1

Service: 1

Ruthie Darlington

Absolutely worst pizza ever. Lukewarm burnt tasting waste of $$$.

Food: 1

Tefani Morales

I placed an order for a pizza with a few toppings and an 8 piece of wings with extra blue cheese. When I received the order the pizza had little to no feta cheese and was cut into completely disproportionate slices, we also never received blue cheese with our wings. The disproportionate slices were an issue given the pizza was being shared with multiple people and it was just inconvenient. So Dominoes offers to send another pizza with the blue cheese for our wings. I appreciated the correction of the issue but it took nearly an hour and a half to arrive and sitting on hold for nearly 20 minutes. Then when it did finally arrive still no blue cheese. I get this isn’t some family owned shop that survives on quality and customer service but at this point if I want mediocre pizza I might as well just buy a frozen one at the grocery store and make my own wings. At least then me and my friends wouldn’t be sitting around hungry for two hours and still be missing toppings and condiments.

Recommended dishes: Chicken Wings, Pepperoni Pizza

Amy Garvey

I've been waiting for over 90 min for my delivery, and the online tracker now says delivery time 35 min from now. I am starving and furious. And they won't pick up the phone at all -- it's just endless chirpy ads for whatever their new menu items are. Way to do business, Domino's. ZERO stars across the board.

robin culp

The worst customer service I’ve come across in a long time. Delivery took over an hour. When I called to see what the issue was the so called manager offered no help then asked what the issue was and why I was calling. I have lived in West Chester for 20+ years and have been ordering from this Dominos since I moved in. I WILL NEVER ORDER FROM THIS STORE AGAIN.

Food: 2

Service: 1

Recommended dishes: Pepperoni Pizza

Mazhar Ikram

5 people serving and still missing items on 1 order and they don’t even

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Plain Pizza

manju eldho

I have ordered food online and I didn’t get my food. Tried calling them and waited for more than an hour didn’t get an answer.

Laura Jane Favela

This location used to be great, but now they take hours to deliver your food and don’t pick up their phones. Extremely rude employees. Something has gone totally wrong here — read the other recent reviews. Save yourself the headache and go elsewhere. They don’t deserve anyone’s business.

Atmosphere: 1

Food: 1

Service: 1

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