Dunkin'
1500 Paoli Pike, West Chester
(484) 999-8869
Recent Reviews
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The short Indian woman at the cash register was pretty rude when I tried to order. She acted exasperated when I asked her to scan the code on my phone. Turned right around and walked out, I don't spend my money at places like that. 12/3/25 at 9 AM.
Atmosphere: 3
Food: 4
Service: 1
Great staff, speedy service! The line can be so long yet they serve so fast it's hardly a wait... But if in a rush to be somewhere you may wanna leave a little bit earlier for the stop
Atmosphere: 5
Food: 5
Service: 5
On 10/23/25 around 530PM I went through drive thru to pick up my mobile order. There was a Caucasian male who didn’t say anything and slammed my coffee on the counter and then just handed it to me without even acknowledging me or saying you are welcome after I thanked him. He was not polite either when speaking on speaker. I come to this Dublin daily and hope he is retrained on his customer service.
Atmosphere: 1
Food: 1
Service: 1
I ordered coffee and maple bacon breakfast sandwich and the sandwich had no taste of maple bacon on it. I won't be going back.
Atmosphere: 3
Food: 1
Service: 3
Love this location for working/ studying. The staff are quick and very polite. It's always clean when I come in! The chicken wraps are cooked all way!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin location has very professional staff members that have short wait times. Even during a busy rush. Keep up the good work 👍
Atmosphere: 5
Food: 5
Service: 5
Great crew. Very polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Excellent
Please work until official business hours, I didn’t get my Latte, in 7:55 pm. Just nobody served me, stay inside clean and just ignore client.
Atmosphere: 3
Food: 4
Service: 3
Clean, friendly and consistent !
Restaurantji Recommends
And the donuts keep getting smaller. At first I noticed their Boston Creme. Now it seems to be all the donuts. I believe the donuts are made elsewhere and then perhaps filled at the local stores. So I'm not sure the size is the fault of this particular location but it's the one I most often frequent. Anyway it takes at least 3 or more to get 2.
Atmosphere: 4
Food: 2
Service: 4
Fresh donuts and fresh coffee, quick service and great parking
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sweet Black Pepper Breakfast Sandwich, Donuts
Neel was a pleasure to work with met himAt my store and came over customer service was amazing and professional . I’m picky when I go to places but this location I’ll pass a few Dunkin’s just to come back here and deal with the same people and n get the same great service . 5stars hands down I’ll give more if I could
Atmosphere: 5
Food: 5
Service: 5
When this place is good, it’s so good. But about half the time a drink is wrong, or a food item is wrong/replaced without any conversation about it. They also literally never have blueberry donuts, which often makes me go to other locations since they’re my favorite.
Atmosphere: 4
Food: 3
Service: 4
Dirty places . People who own Dunkin need to clean it and care more .
Atmosphere: 2
Food: 3
Service: 3
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