McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
701 E Gay St, West Chester
(610) 431-2536

About McDonald's

McDonald's is a popular fast-food restaurant that offers a wide range of menu options. According to the reviews, the food is generally good and hot, though there can be issues with the order accuracy. The staff is described as friendly, and the service is typically fast. However, there seems to be a problem with the kiosks, as they often do not work, and customers have to wait for an employee, who may not always be available.

The restaurant is well-run, with clean bathrooms and ample parking in the back and on the side. Customers appreciate the convenience of the location and the overall experience. One reviewer praised an associate named Philly, who made sure their food was fresh after waiting in a busy drive-thru, showing kindness and thoughtfulness that left a positive impression. The manager also complimented the customer's customized order, which they shared in common. The interior is a bit dated but very clean, and the atmosphere is friendly.

Food quality is consistent, with everything described as fresh and tasting great, with no stale oil aftertaste common in some other places. Service is polite and quick, and staff members are attentive to details like including napkins in the bag. Customers also expressed a desire to see the paper straws replaced, as they are seen as useless and unpleasant to use with fountain sodas.

Overall, McDonald's remains a reliable and convenient option for fast food, with good food and friendly service, though improvements could be made in kiosk reliability, staff availability, and the quality of disposable straws.

Customers' Favorites

McDonald's Reviews

3.2
224 ratings
Restaurantji Rating
5
36%
4
18%
3
7%
2
8%
1
31%
Food
3.6
Atmosphere
3.5
Service
3.3

Share your opinion about McDonald's

Restaurantji Rating

I worked there and as some of the higher management seem to not like the skills and appreciate the time I gave them to work they let the workers full around talk in a group while people who want to do the job have to take over there job to get things running than complain about there times and not being good so that the higher management would wonder why people pay the wrong thing or have the wrong food bc they don’t have the right English understanding most in there are Spanish...read full review

Super place to apply for a marriage license! If Terri Clark is our Register of Wills! 🇺🇸👍🏼🇺🇸

place has been going downhill for some time... just may have hit bottom. servings not as advertised. Hair in fries... employees with large amounts of uncovered hair (no hair nets).

Read All Reviews(224)

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Hours

Monday 5:30AM - 12AM
Tuesday 5:30AM - 12AM
Wednesday 5:30AM - 12AM
Thursday 5:30AM - 12AM
Friday Open 24 hours
Saturday Open 24 hours
Sunday 4AM - 12AM
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