McDonald's

Name: McDonald's
Address: 701 E Gay St, West Chester, Pennsylvania, 19380, US
Telephone: (610) 431-2536
Price range: $
Rating: 3.2

$ • Fast Food, Burgers, Coffee Shops

Hours:
701 E Gay St, West Chester
(610) 431-2536

Menu Order Online

About McDonald's

McDonald's is a popular fast-food restaurant that offers a wide range of menu options. According to the reviews, the food is generally good and hot, though there can be issues with the order accuracy. The staff is described as friendly, and the service is typically fast. However, there seems to be a problem with the kiosks, as they often do not work, and customers have to wait for an employee, who may not always be available.

The restaurant is well-run, with clean bathrooms and ample parking in the back and on the side. Customers appreciate the convenience of the location and the overall experience. One reviewer praised an associate named Philly, who made sure their food was fresh after waiting in a busy drive-thru, showing kindness and thoughtfulness that left a positive impression. The manager also complimented the customer's customized order, which they shared in common. The interior is a bit dated but very clean, and the atmosphere is friendly.

Food quality is consistent, with everything described as fresh and tasting great, with no stale oil aftertaste common in some other places. Service is polite and quick, and staff members are attentive to details like including napkins in the bag. Customers also expressed a desire to see the paper straws replaced, as they are seen as useless and unpleasant to use with fountain sodas.

Overall, McDonald's remains a reliable and convenient option for fast food, with good food and friendly service, though improvements could be made in kiosk reliability, staff availability, and the quality of disposable straws.