Papa Johns Pizza
$ • Pizza
Hours:
510 E Gay St, West Chester
(610) 344-7272
About Papa John's
Customers' Favorites
Italian Meats Trio Papa Bowl
Garlic Parmesan Wings 32
Cheese Pizza X-Large
Original Breadsticks
Cheese Pizza Small
Buffalo Wings
Garlic Knots
Papa John's Reviews
Ratings
Menu
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Hours
| Monday | 11AM - 2AM |
| Tuesday | 11AM - 2AM |
| Wednesday | 11AM - 2AM |
| Thursday | 11AM - 2AM |
| Friday | 11AM - 3AM |
| Saturday | 11AM - 3AM |
| Sunday | 11AM - 2AM |
Papa Johns Pizza is a popular pizza restaurant that has received mixed reviews from customers. While the food can be good, with the new Parm pizza being particularly well-received, the customer service has been a point of concern.
Some customers have reported difficulties in communicating with the staff, who may not have a strong grasp of English. This can make it challenging to place orders, especially for those with dietary restrictions. Additionally, the restaurant has had issues with correctly preparing orders, leading to incorrect pizzas being delivered.
When customers have tried to address these problems, they have faced significant challenges in reaching customer service. Long wait times on the phone and a lack of responsiveness from the corporate team have left some customers feeling frustrated.
However, other customers have had positive experiences, praising the friendly staff and the consistently well-made, hot pizzas. These customers appreciate the attention to detail and the overall quality of the food.
Overall, Papa Johns Pizza seems to offer a mixed experience, with the food quality being a strength, but the customer service and order accuracy needing improvement, especially for those with specific dietary needs.