Sabatino's Grill

901 Boot Rd, West Chester
(610) 701-3399

Recent Reviews

H Soliman

Exceptional pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, French Fries

Anonymous Googler

I’m rating this business one-star because of poor customer service from the owner. We ordered a pizza and when we opened the box the toppings had slid to one side with a bunch even being off the pizza completely. My family doesn’t like the toppings I order so it’s not like we could salvage it so I called the restaurant. The owner gets on the phone and essentially tells me the only way it happens is if someone holds it wrong. He proceeds to ask if I carried the box correctly. Seriously…that’s your customer service. I then asked him to redeliver the pizza and his response was that it would take too long so he wanted me to pick it up. I then asked for a refund since it seemed to difficult for them to redeliver. He said that was not an option. Excuse me?!?! Yes it is so I simply told him I would dispute the charge if he was unwilling to resolve. They ultimately agreed to redeliver after too much pressure from me. I ate the portion of the original pizza since I didn’t mind the toppings and my family waited for the redelivery to eat the rest. The delivery person took what was left of the original pizza and the owner called me complaining that we ate some of it. Due to the poor customer service, they have lost my business forever.

Food: 3

Service: 1

Chuck Matasic

Excellent pizza and cheese steaks. Owner works hard ....my favorite carry out place. French fries are excellent too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Philly Cheesesteak, Cheesesteak, Italian

Claire Hackett

I love to stop in Sabatinos because of the variety of pizza slices. The biggest problem I have is which slice to choose! All of the slices are delicious. Sabatinos is also our go to pizza when we are visiting my father's house as it is the closest pizza place to his house and one we can all agree on that is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Muhammad Ashurov

I came here to get my order from doordash I was wait 20 more minutes they worked every time for customer who had ordered but from delivery like doordash not this is crazy

saket yadav

Good food. ?

Atmosphere: 4

Food: 4

Service: 4

Brian D

I love all their food. For many years it was hard to find a good pizza in this area. Thanks to Sabatinos the food is great right down the road from my home. When ordering a pizza order it medium well it’s so good that way.

Atmosphere: 5

Food: 5

Service: 5

Tim Herron

Food was great. Awesome flavor and great

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Caesar, French Fries, Everything, Margharita Pizza, Cheesesteak, Italian, Cheese Steak Italian Hoagie

Pete Ippolito

Ordered the Salernitana Pizza and it tasted even better than I hoped. Light, full of taste, and refreshing for a pizza.This is the 2nd time now ordering pizza while visiting family and we have yet to have a negative experience.

Food: 5

Service: 5

Nic Petrone

Wonderful atmosphere, delicious food and great service!

Atmosphere: 5

Food: 5

Service: 5

Mary C

Take in consideration that I got food from their food truck, but I assume the same food you get from the restaurant is the same as what you get from the food truck.The food truck itself is appealing enough but I spent $10 on an awful cheesesteak and like 10 fries.The cheesesteak itself had zero flavor and was mostly bread with very little steak. There was a big gap under the steak where there easily could have doubled the amount of steak. For $10 I was expecting more steak or even more flavor, I'd take one or the other. The fries were ok but they were probably from frozen, definitely not fresh cut fries.The woman who rang me up at the truck seemed like she was in a bad mood and wasn't very friendly.If I ever see their truck at another festival I'm definitely going to skip it and I'd recommend you'd do the same.

Atmosphere: 3

Food: 1

Service: 1

Cecelia Reihl

The last time we ordered from them was about a month ago. Sauce was good. Tonight, they had so much pepper in it I couldn't finish the meal. I managed to get through a quarter of the eggplant rolantini and only because of the cheese. Not sure who's making the sauce now, but PLEASE GO BACK TO THE WAY IT WAS!!

Food: 2

Service: 4

Sonny Tran

Had lunch after a run and the pizza special was awesome... great pizza!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken and Cheese Pizza Slice

Dolphin_Of_Death

Really great food and service! The cheese and pepperoni were melted into the rest of the pizza perfectly. Fries were super crunchy too. Absolutely incredible food and the counter people were really friendly.

Jonathan B

I've eaten here before, several times in fact. I don't remember the pizza being this way. It reminds me of grocery store pizza. Frozen pizza. It's not something that I would go out of my way for, definitely not craving it.

Atmosphere: 3

Food: 3

Service: 5

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