Starbucks
698 Downingtown Pike, West Chester
(610) 430-7150
Recent Reviews
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never has anything you want people always just talking to there friends who are not buying anything
Never open on time or when they’re supposed to be. Went today and now I can’t get food before my appointment. Annoying when you plan your meal around their hours of operation!
***FYI, the one picture of the store posted by someone is wrong and not from this location. It looks nothing like this one. This is at the front of the grocery store. There is little seating here, two small tables, and both are very close to the hustle and bustle of the end of the counter where people are getting and waiting for drinks as well as the grocery store registers and customer service desk. It's not a good spot to study or sit and relax. The tables are more appropriate for waiting for a drink than anything else.
As a take and go location, they are great. Service has always been good here. Staff is quick, and drinks are as expected. I would love if they had some more space and more seating that was closed in a bit from the noise and busyness surrounding it. As a grab and go location, though, they are solid.
When they are open they great but they are not opening according to their hours. They are never open on Sunday around 830am even though it says they open at 6am
Please remove the drive thru feature
Opens at 6:00 AM. We arrived at 6:18 and the employee said she would be another 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
I go to starbucks every day and it depends on who I'm dealing with, some workers are kind people. but today and other days your employees are rude over mistakes instead of allowing us to resolve things together. I've worked in customer service and retail for over 5 years, and I get sometimes customers are wrong. but today your associate argued and blamed us for not taking the money off our app when she scanned it and was mad she had to void the transaction and then gave us the wrong change. upon calling in to a manager and returning with receipts the manager stated we were argumentative based on what her employee told her even though she wasn't present for the conversation. and side note the employee took from the tip jar for some of the change instead of the register. which most businesses know is wrong to do and messes up counting the drawer
Closed early and refused to serve me. Everywhere says they are open much longer than 1:30!
They keep serving drinks with defective cups. I have received THREE burns over this past month. I have called the manager to warn them but nothing has been done. The cup rims are flattened! I will also mention that the lines are the slowest around and there is no flavor consistency.
Baristas very good at following your order specifics.
Restaurantji Recommends
I come here every week and I have built such a great relationship with Kathy at Starbucks. She’s the absolute best at making drinks but also her going out her way to communicate with me & other customers about their personal lives really makes a difference and starts my day off on the right foot for me. I love coming here!
The barista, Isaiah, is EXCELLENT. Not only does he make the BEST drinks, but he consistently greets customer with a smile and positive attitude. Thank you, Isaiah!!!
Friendly, prompt service and of course, delicious drinks!
dante deserves a raise lmao he is so awesome and he even remade my girlfriend’s drink was just overall extremely nice.
The barista, Isaiah, is EXCELLENT. Not only does he make the BEST drinks, but he consistently greets customer with a smile and positive attitude. Thank you, Isaiah!!!
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