Dunkin'
1174 MacArthur Rd, Whitehall
(610) 820-0661
Recent Reviews
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Indian lady had crazy attitude
Calling it crap would be disrespectful to crap
Atmosphere: 1
Food: 1
Service: 1
I had to re order my drink at the window, and then wasn't made right. If we are spending all this money on a drink, it should be made right. Such a turn off
Atmosphere: 1
Food: 1
Service: 1
This is the second time I was disappointed.The coffee tasted burnt.For the price l want fresh coffee not something that sat around all day.This customer is no longer a customer!!
Hands down the fastest Dunkin I’ve ever been to! No other cars in the drive thru and by the time we got from the speaker to the window our 2 coffees, breakfast sandwich and hash browns were already done. Also definitely the best coffee I’ve ever had (and I had a complicated order lol)!
Atmosphere: 5
Food: 5
Service: 5
Friendly, greetings were excellent thank you
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through, cashier charged me $3.38. I gave her $2.00 in quarters, (to get rid of) a $5.00 bill and the.38. Change. She stood there confused and I'm understanding but if she counted it and put it in her register it would do the Math for her. Instead she left and came back with an older Spanish woman who also couldn't figure it out then gives me back my money and accused me of trying to trick them! I asked to speak to a manager and she said they don't have managers. If this was a one time occurrence I wouldn't care, but the Spanish woman there's always like this.
This place is absolutely horrible. i've never experienced this at a Dunkin or any other drive-through place, but here it goes...
I wanted to place an order for me and my boyfriend and we had wanted to change something on our order and the lady said that we couldn't change it because she had already placed it to get made with out confirming with us about finalizing our order before sending things off to get made. and I think that's really unprofessional how she handled changing our order. So she forced us to pay for the sandwich that my boyfriend didn't even ultimately want in the end.
Atmosphere: 1
Food: 1
Service: 1
8/17/25 came in to get food and as I ordered mid way I decided to change my order some lady with a accent tells me I can’t cause there’s a line they made it even tho I ain’t paid for the food.
Atmosphere: 1
Food: 1
Service: 1
THIS PLACE SUCKSSS! EVERYDAY MY COFFEE DOESNT TASTE LIKE COFFEE I ASK FOR IT TO BE REMADE JUST TO BE TOLD NO AND FOR THEM TO TRY AND TAKE MY DRINK OUT OF MY HANDS THEN I GO IN A COUPLE DAYS LATER WHICH IS TODAY AND THEY SAY THEIR CALLING THE COPS AND WONT BE SERVING ME.I DID ABSOLUTELY NOTHING WRONG. NEVERRR WILL SPEND $ AT DUNKIN AGAIN. TERRIBLE CUSTOMER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bad service little busy . It's ok but check your orders here make sure it's right.
Atmosphere: 2
Food: 2
Service: 1
I love to drink iced coffee from there
Atmosphere: 4
Food: 5
Service: 4
I come to this Dunkin’ almost every single day, and yet there’s almost always a problem either with the order itself or with the staff. Today was the last straw. At the Drive-Thru, I handed the exact amount in cash, including coins. As I was handing it over, the employee suddenly pulled his hand back, and 10 cents fell to the ground. I checked outside my car, but couldn’t find it cause it probably rolled underneath. He then refused to give me my full change, shorted me 10 cents, and handed me 90 cents back instead of $5. When I pointed out that he caused the issue by pulling away, he just smiled and said “have a nice day” like nothing happened. Extremely unprofessional and disrespectful. The issue isn’t about the 10 cents it’s the attitude. The constant carelessness, the dismissiveness, and the lack of basic respect from the staff is what’s truly frustrating. It’s exhausting to be treated this way day after day. I also asked for “less ice” in my drink, and they gave me no ice at all. Just like every other time, they can’t get basic instructions right. It’s honestly shocking how this location continues to hire people who clearly don’t care about customer service. I’m tired of dealing with mistakes and rude behavior every time I come here.
Atmosphere: 1
Food: 1
Service: 1
Every single time I come here my coffee tastes like a cigarette and the workers take forever to come to the window
Atmosphere: 1
Food: 3
Service: 1
my lemon loaf was MOLDY !!!!
Food: 1
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