McDonald's

2137 MacArthur Rd, Whitehall
(610) 437-6929

Recent Reviews

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Kate Grady

Very clean, spacious McDonald’s location with a play place. Not too busy when we were here but calm atmosphere and attentive staff. Food was hot and the order was accurate. (Placed a mobile order for table service)

Atmosphere: 5

Food: 5

Service: 5

Jessenia Mendoza

Good food

Atmosphere: 5

Food: 5

Service: 5

Christine McAfee

I stop for decaf coffee and or diet coke.

Atmosphere: 5

Food: 5

Service: 5

John Stevens

I had a very disappointing experience. I placed an online order and went inside to pick it up, but had to wait for over half an hour with no help from staff. I ultimately gave up and left without my order. Unfortunately, the service was so poor that I don’t see myself returning.

Atmosphere: 1

Food: 1

Service: 1

neo0501

Tables were a little dirty. But it was the rush hour. They make everything great here though.

Atmosphere: 5

Food: 5

Service: 5

Melissa Milburn

Customer service bad, not enough help. But they were talking to each other.

Atmosphere: 1

Service: 1

Kimberlee Kalnas

They now have kiosks inside to place your order. Haven't used them yet. I ordered online for curbside pickup. The guy I brought it out was very quick. McDonald's that I was at is very busy in the parking lot is not big enough to accommodate the flow. There have been many accidents or very near accidents that I've witnessed and was almost involved in.

Food: 5

Service: 5

John F

Purchased coffee. No Monopoly stickers. Asked cashier to speak to manager. Problem solved.

Atmosphere: 5

Food: 5

Service: 5

Edward Bahr

Food here tastes as bad as ever. You dont even talk to another human to order any more, just press buttons on a kiosk to place your order. To be honest its better than to order through a person who could care less if they screw up your order. For the price and terrible food, I'll go to Taco Bell or Arbys rather, then go to this place any day.

Update: came again they still can't put food out right. Got a big Mac and the put two of the buns together and not between burgers. No cheese on my kids cheese burger. Onions on a burger no onions.
On top of that the manager gave a guy such an attitude that he walked out. All because the guy asked if anyone was taking orders. The manager basicly told him he could go use the kiosk cause he was busy. Last time I'll be at this store.

Atmosphere: 2

Food: 1

Service: 1

Ryan Lamon

Place is a joke! 13min and did not move one car spot in the drive thru!!! I wouldn’t go back to this establishment if they paid for it!!!

Service: 1

Jack Daniels

Placed on order using the App. Got in line behind a car who was having issues ordering at the drive- thru. Got out of line and went to the other drive-thru. By the time I gave my code and got a response the car I was stuck behind moved from the drive-thru to the first window. There they proceeded to start over trying to take her order. I waited behind her again. After 15 minutes total, I pulled out and went around to the pick up window as I had already paid and didn’t need a receipt. When I got to the window the manager asked me what I was doing there because I didn’t go to the first window. I told her what my order was that was already there and cold. When I proceeded to tell her to make the customer with issues go to the third window so the line wasn’t back up with at least 10 cars. She closed the window and walked away. I wasn’t trying to manage her location for her just explaining myself and also letting her know her drive-thru is backed up cause of a confused customer in case she was unaware. An employee gave my cold food and I was dismissed.
This location has been there for ever and is convenient. But never expecting too much from this McDonalds cause after all it is what it is, they also still have all same issues other reviews have stated. When you throw in mediocre food at a high price with a manager that manages to care less than their high school employees could only be the recipe for disaster. Looking forward to the mattress or tire store that would be moving in there.

Atmosphere: 1

Food: 2

Service: 1

Kelly Maehrer

Fries 🍟 were so fresh and delicious. Live near nesquehoning and lehighton and no where near as fresh. Hot, and delicious as whitehall fries. 🍟

Atmosphere: 5

Food: 5

Service: 4

Alex Colon

Typical McDonald's always getting everything wrong and then being rude when you tell them something is wrong.

Atmosphere: 1

Food: 1

Service: 1

Daniel Perez

It's a McDonald's (I think 3 is high for a fast food joint). The food is ok, the service is ok, the dining room is fine. You really just go here because the kids love it or you need something fast.

Atmosphere: 3

Food: 3

Service: 3

Yasmin Rodriguez

Sprite, Coca-Cola fruit punch

Atmosphere: 5

Food: 5

Service: 5

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