It was busy and they were backed up which is understandable, Ciara was very pleasant and nice in helping and giving good timing on orders but the other young lady with a pony tail they had in the front was very rude to customers in person and over the phone. She would give them misleading information.she definitely needs to be retrained or put in the back because you will lose business behind her attitude. The wait isn’t the problem but good customer is definitely necessary. Again Ciara was very helpful and pleasant.
Louis Derrico
Never on time. I doordash and for now on if I see this location I'm declining. Get it together! This is the 5th time an order was 10-20 min late at this location
Jason Young
I have ordered from this location on multiple occasions as I try to give people the benefit of the doubt and a chance to show what they're worth. I don't think even once my order has been correct or on time or not a hassle. I have never seen a store that runs like this one. I have been told they have no delivery driver I have been told they have no manager I have been told they have to lock the door at 4:00 in the afternoon because no one came to work. It's been like this for years. At what point will you guys step up and do something about it? I actually ordered tonight your website said 25 minutes I've been waiting over an hour and still have no food however it says my food was made over a half an hour ago. So I can only assume that by the time it gets here from a third party delivery service that it will be ice cold.
Food: 1
Service: 1
Glenda Daniels
Pizza Hut in Whitehall PA really stays committed to consistency… consistently messing something up. At this point, it’s impressive how every visit something goes wrong. Cold food, missing items, equipment “not working,” so unable to order certain things or undercooked pizza — it’s like a surprise box, but not the fun kind. Pizza Hut in Whitehall should either hire people who care or just close the doors already. Enter at your own risk.
Atmosphere: 1
Food: 1
Service: 1
Kareem Mo
Love the pizza from there
Atmosphere: 5
Food: 5
Service: 5
Rick Safi
I called to get some pizza delivered one late night for some friends and family after asking what the delivery fee was 3 time with out getting the answer they hung up on me. Son tried calling back one to not be answered
Service: 1
Mike Mokris
This place is hot garbage!
Atmosphere: 1
Food: 2
Service: 1
Edward John Marakovits
Very Good Pizza and meals. If you join rewards program, each time you purchase food you are awarded points, it just varies by how much you buy. It doesn't take long as your points build up to allow you to redeem points for menu items! Works good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza and Breadsticks, Cheese Pizza, Breadsticks with Marinara Sauce, Breadsticks, Sides, Backyard BBQ Chicken Pizza, Create Your Own Pizza, Meat Lovers Melt
Stephanie A
Worst pizza at whitehall pa pizza hut I have ever had ! They did not let the dough rise (proof) for the pan pizza it was disgusting! When I said something about it they said this is the pan pizza ! BS ! What a waste of money !!!!!!!!!! Never ever go back
Atmosphere: 1
Food: 1
Service: 1
Cassie Rappold
Would not honor the book it program reward for a personal pan pizza, although I have given them the code an they just typed it in , in the past! He said i needed to printed out version? Maybe he was on a power trip but i am not happy with my experience an won't be coming back to this location.
Horrible management/ownership. $5 Delivery fee and the driver barely got $1.10 of that. Ownership is stealing money from their drivers
Food: 5
Service: 5
Marianne Bender
Besides the order not being right, the place is a mess. I ordered a personal pan, breadsticks and a drink for my daughter. She forgot to put in the pizza. Tables are filled with left over crumbs, the napkins aer laying on top of napkin holder. I actually asked the employee, shall I place these napkins in the container. She said she would get it. It’s still not done. i see laziness. As owners, I would want my place immaculate and presentable. Clean and organized. I’ll manage this place!
Atmosphere: 1
Service: 1
dylan eltz
Delivery took over 2 hours food came cold
Atmosphere: 1
Food: 1
Service: 1
Sushant Sharma
delicious pizza great staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza and Breadsticks
Mikki
The pizza was burned to a crisp and not able to eat. Any person who had any idea about cooking, could have seen this was not meant for human consumption. Had to throw it out. Had 3 children and 2 adults who were looking forward to pizza. Had to go out to a diner, $20+ dollars in the trash, never again.
It was busy and they were backed up which is understandable, Ciara was very pleasant and nice in helping and giving good timing on orders but the other young lady with a pony tail they had in the front was very rude to customers in person and over the phone. She would give them misleading information.she definitely needs to be retrained or put in the back because you will lose business behind her attitude. The wait isn’t the problem but good customer is definitely necessary. Again Ciara was very helpful and pleasant.
Never on time. I doordash and for now on if I see this location I'm declining. Get it together! This is the 5th time an order was 10-20 min late at this location
I have ordered from this location on multiple occasions as I try to give people the benefit of the doubt and a chance to show what they're worth. I don't think even once my order has been correct or on time or not a hassle. I have never seen a store that runs like this one. I have been told they have no delivery driver I have been told they have no manager I have been told they have to lock the door at 4:00 in the afternoon because no one came to work. It's been like this for years. At what point will you guys step up and do something about it? I actually ordered tonight your website said 25 minutes I've been waiting over an hour and still have no food however it says my food was made over a half an hour ago. So I can only assume that by the time it gets here from a third party delivery service that it will be ice cold.
Food: 1
Service: 1
Pizza Hut in Whitehall PA really stays committed to consistency… consistently messing something up. At this point, it’s impressive how every visit something goes wrong. Cold food, missing items, equipment “not working,” so unable to order certain things or undercooked pizza — it’s like a surprise box, but not the fun kind. Pizza Hut in Whitehall should either hire people who care or just close the doors already. Enter at your own risk.
Atmosphere: 1
Food: 1
Service: 1
Love the pizza from there
Atmosphere: 5
Food: 5
Service: 5
I called to get some pizza delivered one late night for some friends and family after asking what the delivery fee was 3 time with out getting the answer they hung up on me. Son tried calling back one to not be answered
Service: 1
This place is hot garbage!
Atmosphere: 1
Food: 2
Service: 1
Very Good Pizza and meals. If you join rewards program, each time you purchase food you are awarded points, it just varies by how much you buy. It doesn't take long as your points build up to allow you to redeem points for menu items! Works good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza and Breadsticks, Cheese Pizza, Breadsticks with Marinara Sauce, Breadsticks, Sides, Backyard BBQ Chicken Pizza, Create Your Own Pizza, Meat Lovers Melt
Worst pizza at whitehall pa pizza hut I have ever had ! They did not let the dough rise (proof) for the pan pizza it was disgusting! When I said something about it they said this is the pan pizza ! BS ! What a waste of money !!!!!!!!!! Never ever go back
Atmosphere: 1
Food: 1
Service: 1
Would not honor the book it program reward for a personal pan pizza, although I have given them the code an they just typed it in , in the past! He said i needed to printed out version? Maybe he was on a power trip but i am not happy with my experience an won't be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible management/ownership. $5 Delivery fee and the driver barely got $1.10 of that. Ownership is stealing money from their drivers
Food: 5
Service: 5
Besides the order not being right, the place is a mess. I ordered a personal pan, breadsticks and a drink for my daughter. She forgot to put in the pizza. Tables are filled with left over crumbs, the napkins aer laying on top of napkin holder. I actually asked the employee, shall I place these napkins in the container. She said she would get it. It’s still not done. i see laziness. As owners, I would want my place immaculate and presentable. Clean and organized. I’ll manage this place!
Atmosphere: 1
Service: 1
Delivery took over 2 hours food came cold
Atmosphere: 1
Food: 1
Service: 1
delicious pizza great staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza and Breadsticks
The pizza was burned to a crisp and not able to eat. Any person who had any idea about cooking, could have seen this was not meant for human consumption. Had to throw it out. Had 3 children and 2 adults who were looking forward to pizza. Had to go out to a diner, $20+ dollars in the trash, never again.
Food: 1
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