Red Crab - Juicy Seafood

We had an amazing experience at Juicy Crab, Nicole was a great server!! Very nice customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Bread, Seafood Boil, Snow Crab, Lobster

Food was great. Nicole our waitress was helpful and very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil

This place was soooo good. My son is obsessed with seafood and this definitely exceeded his expectations. The service was great. Our waiter was Nicole. Very friendly, very attentive and helped with everything we needed. The quality of was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster Tails Crab Legs Potatoes and Corn on the Cob

The Garlic-butter seafood boil was amazing....the hush puppies were amazing...and our waitress Genesis was super friendly.

Atmosphere: 5

Food: 5

Service: 5

So my boyfriend and I went to Red Crab the other night. (We have been there before and it’s always been fantastic with the best staff.) We arrived an hour and a half before they closed, which we are usually done within an hour so we didn’t think anything of it. We got seated right away and got our drinks. Then our server came to take our order but the entire time she was talking to her coworkers and asked us multiple times to repeat what we wanted. As we were ordering a table was sat next to us. They got their food, ate, and left before we got our food. She then continued to mop with very strong chemicals. Right next to us and everyone else eating. It gave me such a bad headache I was debating on leaving. Not to mention she was touching the end of the mop and I watched her go right into the kitchen to get our food. After a while our food came out and she left it all in the bags and didn’t light it on fire. I know it doesn’t seem that big of a deal but that is part of the experience. So we had to dump the bags and ended up spilling a lot of the sauce. Also when she dropped our food off she was on her phone instead of putting the plates down! We asked her for refills and I watched her talk to her coworkers and write on a white board instead of bringing back our drinks. We were almost done by the time we got a refill on cokes. Also our food was cold!!!What a joke. We then had to wait an extra 20 minutes for her to check on us for boxes and the check. She sat at the bar talking to all of her coworkers and counting her money instead of caring about her table.

Side note all the servers were fighting about who would be taking the tables that came in “late”. Very unprofessional and honestly I don’t know if I will be back.

I am a server and I know we all have bad days and I will always give benefit of the doubt but this was completely unacceptable. We were her only table and to be completely ignored and pushed to the side was extremely rude. I called the manager and he told me I need to go back and they will give me 20% off next time. I appreciate it, but paying $120 I would have liked to have a very welcoming and fun experience.

Atmosphere: 1

Food: 1

Service: 1

Food was delicious!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil

Always good. Everything!!

Atmosphere: 5

Food: 5

Service: 5

Kind of disappointing food experience, not only that the shrimp in the fried rice were not even warm but you needed a search party to find the few. Crab balls were tasty and warm but very small.

Atmosphere: 3

Food: 2

Service: 5

This place is awesome we drove 4 hours for our 6th anniversary and we will be back! Amazing staff and awesome food! Genesis was the bomb! We loved her!!!

Atmosphere: 5

Food: 5

Service: 5

Great food great service good price

Atmosphere: 5

Food: 5

Service: 5

1st time, absolutely amazing and delicious. Definitely be back for sure.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil

Our server, Nicole, was great! The seafood was hot. And the restaurant was clean. Thank you for a great afternoon.

Atmosphere: 5

Food: 5

Service: 5

My first time here and will not be my last.
Nicole was our server and was wonderful!
Restaurant was very clean as well!

Atmosphere: 5

Food: 5

Service: 5

Ask for Courtney ! She did amazing! Made the experience much more pleasant. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Food is very good...had fun....and pretty server's...

Parking: Nice parking lots of room

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil