The Cheesecake Factory

I was so happy to have a location here in the Lehigh Valley and I’ve gone about five times now and not one of them has been the same experience I have when I go to King of Prussia. My favorite meal is not served the same the service is not great, And I’ve been charged for a cake that they ended up not having and I would’ve had to wait 30 minutes for but didn’t get a refund on. I hate complaining but this experience. The top picture is what King of Prussia’s shrimp and chicken gumbo looks like the bottom is the way the Lehigh Valley serves it, all the rice is broken up and dried out. This is my third attempt at ordering this because it’s my favorite dish. They’re using dark meat chicken with huge chunks, King of Prussia has nice bite-size white chunks of chicken breast. So disappointing.

Atmosphere: 4

Food: 2

Service: 2

Had a nice skinnyliscious burger it was great. Then dessert we had a piece of your pumpkin cheesecake which too was delicious. Unbelievable though $9.99 for one piece of cheesecake? Really thats taking advantage of people there's no way you really need to make that big of a profit. Your place doesn't warrant that amount for a piece of cheesecake. Not like it's an upscale restaurant.

Waitress are really nice but if they make any mistake they get fired even if it's the customers fault

Atmosphere: 2

Food: 1

Service: 5

I love it here. The food is great. The bread they serve you before your food is delicious. It stinks that you need a reservation to get seated here because it’s busy and not a lot of seating. The service is okay, you usually have to ask for a refill, the waitress won’t just bring you a refill.

Atmosphere: 4

Food: 5

Service: 2

Great spot!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish and Chips, Chicken Parmesan, Meatballs, Buffalo Blasts, Cheese Balls, Parmesan-Herb Crusted Chicken, Oreo Cheesecake

This was my first time at this restaurant. The food was phenomenal. I do not regret spending over $100 for dinner with my husband. The j.w. Lemonade is so good- my husband ordered it and I had a few sips. Our server was also amazing. I can not wait to go back.

We both had chicken fettuccine Alfredo. The breaded chicken was perfect and it was so good. I never had breaded chicken that good from anywhere.

Atmosphere: 5

Food: 5

Service: 5

We had a reservation and told it will 5 extra minutes it been 45 minutes

Service: 1

Delicious like always. Good adding to the area.

Atmosphere: 4

Food: 4

Service: 4

This was probably my second worst experience I ever had at TCF. Even the experiences that I had here previously were better than this one. First, it started off with filthy silverware that had to be replaced. Second, the salad that we had wasn't at all good. To me, it almost tasted like the salad was just your traditional bagged salad from a grocery store. The dressing had 0 flavor for 3 salads that were made. Then, the burgers that we ordered, were far from the best burgers I ever had. Truly, I had better burgers from my local bar restaurants than what's supposed to be an "excellent" restaurant. The waitress and service were fine, can't complain there, but everything else about it wasn't that great. At least not this round.

Furthermore, the price was absolutely ridiculous. Inflatation at the finest and it's 3 burgers + cheesecakes aren't worth $109, especially without them being the best burgers ever! May not return here until after the holidays, not because of the price, but because of the quality of the food. Or lack thereof.

Atmosphere: 3

Food: 3

Service: 4

I spent over $200 and the meals are the smallest. Most pathetic items I've ever seen in my life. The chicken is burnt. The mushrooms are burnt. The turkey club is like the size for a infant. I get only chicken and asparagus. No potato everything is cold. My slushie is melted. The bread is soaking wet.

Food: 1

Amazing service awesome attention to detail l have no words to describe this place the waiter was incredible and attentive to us! I don’t have the words to describe everything God bless the Cheesecake Factory and everyone who works there! If l could give you guys a 1000 stars l would 5 stars is too few ?

Atmosphere: 5

Food: 5

Service: 5

It makes me sooo sad to write a bad review about cheesecake factory, however this food was atrocious!! It deserves a HUGE ZERO!!!!! My husband and I had a late lunch and regret the 100 dollars we spent on this food! We both ordered the Carne Asada, his with "Jumbo" shrimp mine without. First his shrimp were barely large. Our white rice tasted like absolutely nothing, no salt no cilantro no nothing, and it was still hard, so it was literally crunchy rice! The steak meat first was barely there, they could barely spare 6 small medallions of beef, We both asked for medium and we got chewy way overcooked beef. The sauce was to spicy to enjoy, it overpowered the whole meal overall, let's not forget the corn, it was cold and tasted as if it was dumped out of a can onto our plate!!!!! I am sooo disappointed, because I was really looking forward to enjoying a meal here!!!!!

Atmosphere: 4

Food: 1

Service: 5

Pepperoni flatbread pizza was cold and took almost 2 hours to get food it was busy though but still sucked to wait two hours but you would think for waiting that long that they would at least try to make it up to you but nope. The servers though were really respectful and kind and pretty chill even the cook apologized too he seemed like a good guy. This place is alright but I just want the food to at least be good if I'm going to be waiting that long

Vegetarian options: Impossible burger and salads

Parking: In the Lehigh valley mall parking is everywhere hahaha

Atmosphere: 3

Food: 1

Service: 5

The food wasn't as good as other Cheesecake Factory locations. The eggroll sampler was pretty greasy. I ordered the spicy rigatoni and added grilled chicken to it. Unfortunately, the pasta wasn't cooked enough, and there was hardly any chicken. The cheesecake was delicious. For the price, I would expect better quality food.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken Parmesan, Cheese Balls

Worst dining eeperience ever ! Went in for a birthday dinner. Staff seated our group and we are all settled , arrogant and rude manager walks in and ask us all to get up with no plan of reseating us. Even our 84 year old grandfather was handled rudely by her. After doing all this she had no plan for us. Either racist or just plain rude. She was shouting at us , rather than settling the situation talking to the staff. All this drama when there are plenty of patio seats left that still can be re-arranged and situation can be easily handled. She should be fired!

Atmosphere: 1

Food: 3

Service: 1