Dunkin'
1035 Easton Rd, Willow Grove
(215) 706-4444
Recent Reviews
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They have a new girl at the window that is very sweet! I will be back
Atmosphere: 5
Food: 5
Service: 5
Someone returned an order from the drive thru and I watched this lady use the returned order to make my order and handed it to us like it was nothing!!!!
Waiting over 26 minutes to get small coffee with 4 creams? Are you kidding me… and it’s not the first time. Last time I waited 20 minutes for my coffee. Terrible service. Never coming back to this location
Atmosphere: 1
Food: 3
Service: 1
Ordered the sandwich 3 times and they messed all 3 times
Atmosphere: 1
Food: 1
Service: 1
They messed up my order which usually happens at least every other time we go there and had to drive back to have them fix it and had to wait for 10 minutes for them to send me home with the skimpiest sandwiches I’ve ever gotten there. Also don’t order extra espresso at this one because they will charge you for it and never give it to you.
Atmosphere: 1
Food: 2
Service: 2
They closed 30 minutes early tonight. When all the signs say 9pm. The young lady said that 9pm means they have to leave by nine not take the last customer at 9pm.
Atmosphere: 1
Food: 1
Service: 1
Very attentive and friendly staff. Clean, including restroom.
Atmosphere: 4
Food: 4
Service: 4
This location is terrible I eat dunkin everyday. The coffee is not right and bland. The food was trash not sure how you mess up an egg n cheese sandwich but it was nasty.
Rude, slow, barely speak English, and messed up my order. I won't be going back
i would give this place a 0 star because terrible customer service and didn’t even get my drink right
Restaurantji Recommends
I travel up and down eastern PA for work, and this is by far the worst DD I've ever encountered. It seems they always get something wrong!
Example: Sunday morning after work, I stopped for breakfast for my 2-hour commute home. There were 2 cars ahead of me to place orders and it took about 5 minutes before I could place mine.
Large frozen coffee; no sugar
Black Pepper Bacon Croissant
Hash Browns
Total: $12.26
The guy at the window was very friendly as he handed me my medium drink. I asked if it was a large, he said no, and that he didn't know why they're messing up everyone's orders. He apologized and brought me a large, handed me my bag, and I was on my way.
As I get onto the turnpike, I take my first sip. SUGAR. So I can't drink my frozen coffee, and it's wasted.
I reach in the bag for my hash browns, but they're not there. Sigh. Honestly this is the only reason I choose DD over other places, because they have THEE BEST hash browns. Super disappointed!
They did at least get the sandwich correct.
So for about $13 and 10 minutes of my time, I got a sandwich.
Atmosphere: 1
Food: 2
Service: 1
Easy in and out
Atmosphere: 5
Service: 5
It's doughnuts and coffee.
Atmosphere: 2
Food: 3
Service: 2
Bad service 0 star
opened 30 minutes late using no gloves touching the food
Atmosphere: 1
Food: 1
Service: 1
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