Gong cha - Willow Grove Mall
2500 W Moreland Rd Ste 1020, Willow Grove
(215) 830-8888
Recent Reviews
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The only reason I gave this location 1 star is because of the employee yesterday. I got there around 7:40pm yesterday only to be told that they were closed by the lackadaisical employee. He was rude, never came to the register and kept pouring ingredients into bottles. He really should be reprimanded for that. I'm sure his manager would not be thrilled with how he turned away multiple customers 20 minutes before close!?
Service: 1
It's ok. Been here a few times, each and every time was told they don't have bubble waffle despite big sign showing it. Perhaps the last few times I visited late but today (Saturday) we got there around 5 so I was expecting them to have it but nope, hence this comment. Drink is not bad.
Atmosphere: 3
Service: 4
Recommended dishes: Yogurt Drink
Later on Friday afternoon I have a 30 minute wait for a drink with Boba.
Atmosphere: 3
Food: 1
Service: 2
Good job??
Atmosphere: 5
Food: 5
Service: 5
Good drink recommendation, good staffs, clean, and fast. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
I LOVE THIS PLACE MAKES GOOD DRINKS
Kid-friendliness: Love the people are very nice
Atmosphere: 5
Food: 5
Service: 5
The girl seemed a little agitated, but I mean she seems to always be there. She's sweet though.
Atmosphere: 4
Food: 5
Service: 4
Good customer service
Atmosphere: 5
Food: 5
Service: 5
drinks are always good and consistent
Atmosphere: 5
Food: 5
Service: 5
Great customer service!
Kid-friendliness: These girls are sweet!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick service! Patient and easy to order!
Atmosphere: 5
Food: 5
Service: 5
I really like this location it's nice the boba is always yummy and the service is friendly and polite( ◜‿◝ )♡
Atmosphere: 5
Food: 5
Service: 5
I love Gong cha and the service that they give. I would definitely choose it over kung fu tea!! They always text me deals too!!❤️
Atmosphere: 5
Food: 5
Service: 5
We love the drinks here so refreshing. And the customer service is excellent
Atmosphere: 5
Food: 5
Service: 5
My entire family is addicted to your favored teas we get them every week
Atmosphere: 5
Food: 5
Service: 5
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