Gong cha - Willow Grove Mall

2500 W Moreland Rd Ste 1020, Willow Grove
(215) 830-8888

Recent Reviews

Ann Hartzell

Later on Friday afternoon I have a 30 minute wait for a drink with Boba.

Atmosphere: 3

Food: 1

Service: 2

Emily C.

It was my first time trying gong cha, i looked up reviews and ordered strawberry milk tea with coconut jelly, its exactly strawberry milk taste rather than tea but still tasty. As most of beverage is, it is not cheap about $7.35? Around that for large. They have medium and large size You can also pick sugar level. I just had regular level and it was sweet enough! But if you are not into sweet stuff as much, you can reduce level of sweetness that was plus!

Mystery Shopper

Good job??

Atmosphere: 5

Food: 5

Service: 5

Michael Pham

Good drink recommendation, good staffs, clean, and fast. Highly recommended

Atmosphere: 5

Food: 5

Service: 5

Jody S.

I was in the mall and was happy to see this establishment since I was in the mood for boba. Specifically for a milk tea boba. They seem to be brand new to the building, the staff was helpful and they were able to get through customers relatively quickly. Would certainly come again for their delicious drink options.

Olivia Saltiel

The girl seemed a little agitated, but I mean she seems to always be there. She's sweet though.

Atmosphere: 4

Food: 5

Service: 4

Art G

Quick service! Patient and easy to order!

Atmosphere: 5

Food: 5

Service: 5

Amani Leazelle

I really like this location it's nice the boba is always yummy and the service is friendly and polite(⁠ ⁠◜⁠‿⁠◝⁠ ⁠)⁠♡

Atmosphere: 5

Food: 5

Service: 5

Azalea JB

I love Gong cha and the service that they give. I would definitely choose it over kung fu tea!! They always text me deals too!!❤️

Atmosphere: 5

Food: 5

Service: 5

Bajan Barbie

We love the drinks here so refreshing. And the customer service is excellent

Atmosphere: 5

Food: 5

Service: 5

Marvin Prince

My entire family is addicted to your favored teas we get them every week

Atmosphere: 5

Food: 5

Service: 5

Giona Pinkney

Caramel milk tea was delicious

Atmosphere: 5

Food: 5

Service: 5

Kyra

Love it! So far I always get the same thing (Oolong milk tea, 50% sweet, less ice) but I plan on trying something else soon. I know I like Thai Tea, but I've never tried theirs. Compared to the more major chains and other local shops I've tried in Manayunk, Willow Grove, Plymouth Meeting and KOP, this is definitely the best Oolong milk tea hands down. I may update my review when I finally get around to trying something else. This is a once in a while treat for me.Vegetarian options: Gluten free, vegan and vegetarian options.Kid-friendliness: Highly customizable drinks with smaller size options that are more kids friendly. I could definitely see kids easily finding options here.Dietary restrictions: Gluten free, vegan and vegetarian options.

Atmosphere: 5

Food: 5

Service: 4

Александра Каледа

The best place ever!!!! Staff is so nice and respectful!

Atmosphere: 5

Food: 5

Service: 5

Will

The milk tea itself and some of the fruit teas were pretty good, but the boba wasn't good. Very different from my experiences with other Gong Cha locations. Had boba from here a few times and almost every time the boba were hard. It wasn't the nice firm, chewy texture but like the kind of boba that's undercooked or has been left refrigerated and re-heated. Also, sometimes the boba didn't taste sweet at all. Typically they should be since they get soaked in a brown sugar syrup after being made.

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