The Cheesecake Factory

2500 W Moreland Rd #3225, Willow Grove
(215) 659-0270

Recent Reviews

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Brian Ricciardi

After all these years they still continue to serve their customers croutons that have the capability of breaking your teeth. Like stones in your salad. Pretty much sums up the rest of the meal. Plenty of other places nearby to choose from. Unless of course you want a slice of cheesecake. Rest of the food is subpar.

Atmosphere: 2

Food: 2

Service: 3

Kendra Transue

Our server was great! The food was terrible.

Richie Rich

All together great experience. Food and service was great.

Atmosphere: 5

Food: 5

Service: 5

Howard Aranguren

This was my first time here and oh boy I'm coming back, I rolled out of there instead of walking thats how full I was from this place lol

Atmosphere: 5

Food: 5

Service: 5

AH's

Yum yum yummy good portion sizes and tastes good too 😋

Atmosphere: 5

Food: 5

Service: 5

Ed Larsen

Great entrée selection. The cheesecakes are delicious. Middle class fancy.

Atmosphere: 4

Food: 5

Service: 4

Shady Shug

Crab balls were full of stuffing & a piece of crab meat. I wasn't thrilled 😕

Atmosphere: 4

Food: 2

Service: 3

Karen Harris

poor customer service

Service: 1

ebony hayes

I've been here quite a few times. This time everything went wrong. First I received burnt cheesesteak rolls. They did replace them with delicious cheese burger sliders. I then ordered a jamaican dish which they didn't have all the ingredients on the menu. Once I was served the whole dish was cold and the rice was hard. The meal was a disaster. When it came to my dessert they gave me banana cheese cake with no banana. They swap that out for a piece of cake that tasted freezer burnt. It was a disgrace and top it of our waitress was disgruntled. I won't be patronizing them again.

Atmosphere: 5

Food: 1

Service: 3

Joy Lee

The food was great no complaints, seasoned well and all. Drinks were adequate and it was my birthday and my Excellent Server typed me off with a Sunday!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Cheesecake Slice

Nanola Fowler

Never received certain food items apps were good main course was horrible beer was hot

Atmosphere: 5

Food: 1

Service: 1

Valisher Abdukasimov

very slow staff if they say 5 minutes it's 25 minutes

GQ X

Can you please tell me why you have options for pick up times?? Given a few hours in advance and knowing it’s the weekend, giving extra time for pick up but still my order isn’t even ready or even started.Waited around for another hour before employee started my order. it’s just ridiculous with this type of service! Place should be shut down…even while waiting another customer has an order that’s not even ready yet and ask for the manager. This place is a joke! More then likely my last time eating or ordering a $80 cheesecake!

Atmosphere: 3

Food: 3

Service: 1

Davíd García Peña

Good was so so

Atmosphere: 4

Food: 4

Service: 4

Creedon Feliciani

My order must have gotten lost in the kitchen. The staff apologized for the length of time it took for my food to arrive.

Atmosphere: 4

Food: 3

Service: 2

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