Ruby's Cajun Seafood Boilhouse

ordered 18 oysters and every single one was bad. made me very very sick and tasted like dirty ocean water. also when I called to speak to a manager, they were disgustingly rude and wouldn’t let me speak to a manager until the THIRD time I called. when I finally did speak to a manager, her only response was that the oysters were “fresh”. i’ve had oysters almost every day this week and these were the WORST. immediately made me nauseous.

I've eaten here a while back it was just ok, but yesterday I ordered the combo boil, substituted the mussels for extra snow crabs (with a additional charge) but it was worth it! The food was cooked and seasoned perfectly! The Ruby's special blend sauce is the better choice, it gives great flavor! It's a little pricey it would have been nice if the sides were included, ex: broccoli, egg without the additional charge, but since the food was cooked so well, and nice size portions this time, I can't complain!

Atmosphere: 5

Food: 5

Service: 5

Food was way to expensive they got over on us they told us one price and then charge us a another price when we said something about the bill the waiter got smart with us and didn’t help or change the bill to what they told us the first time

Atmosphere: 1

Food: 1

Service: 1

I was there over the weekend, me and my spouse sat in and ate the shrimp PoBoy, delicious! And we took a seafood boil to go. Love the seafood, will return for some more.

Atmosphere: 5

Food: 5

Service: 5

Food is phenomenal. Service is great. The music is a bit jarring for the ambiance but it's enjoyable. Always enjoy myself but I'm always the only person sitting to eat.

Atmosphere: 4

Food: 5

Service: 5

I think they should increase staff on holidays. However, the food was great. The hostess was good. She maintained the crowd coming in as it continued to get packed with walk in and take out orders.

Atmosphere: 5

Food: 5

Service: 4

Everything was great. The food the waitress was friendly and accomodating.

Atmosphere: 5

Food: 5

Service: 5

My order was delicious and excellent. I ate/ visited this restaurant numerous times in the past and plan to continue to dine at this restaurant in the future. I thank you very much for your services.

Atmosphere: 5

Food: 5

Service: 5

I popped in after shopping and wanted to try this restaurant. I ordered togo a whiting poboy, combo lo mein, hush puppies and a quart of their house sauce medium. Well, the poboy was good, however, it was dry. I asked the lady, while ordering, if they add mayo or something and she said the sandwich has a roumalade sauce. They didn't add anything but lettuce, tomato and fish. The bread had a weird smell, idk what it was. It was toasted a bit, so I'm assuming it came from the grill. Besides that smell the fish in the sandwich was pretty good. The lo mein was not good, literally no flavor, within the noodles. The ONLY thing that tasted like anything was the sausage, usually that's salty, but this sausage was not. The shrimp and chicken that was also part of the combo lo mein was flavorless. The hush puppies were hot, no bad, but a little dry. Last, the sauce. It's not very tasty and I ordered medium and it was not. It's mostly oil, but the taste is just not there. I may heat the sauce up and try again with some shrimp. Overall, the service was good. My bill was total $34 for food with a $5 tip, I paid $7.45 for the sauce. However, they really need to work on the food flavor or change the cook. I feel like i wasted my money, because it's goingin the trash. I won't try again.

Atmosphere: 5

Food: 2

Service: 5

DO NOT COME HERE DO OT ORDER HERE I ORDER OFF UBER EATS THEY TOOK THE ORDER AND TOOK MY FOOD AND CLOSED THE STORE I WILL BE THERE TOMORROW

Atmosphere: 1

Food: 1

Service: 1

Had a blast good was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp

I ordered the perfect storm. The sauce I ordered the ruby special blend (hot). It wasn't hot at all. The crab leg was skimpy and thin and over cooked. The restaurant was clean though. It's BYOB.

Atmosphere: 3

Food: 2

Service: 3

Great delicious dungeness crab boil.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dungeness Crab

I was looking forward to a bag of seafood and was not disappointed. Great food, specially the crab.

Atmosphere: 5

Food: 5

Service: 5

In the first 5 minutes of being seated, we had been asked if we were ready to order three times. The staff is very hard to understand and communicate with so we made sure to repeat our orders several times. 20 minutes later we finally got the first appetizer, one that we didn't order, after explaining we didn't order it. It we proceeded to wait another 20 minutes for our garlic breadsticks. We got six plain pieces of bread and a small cold dish of marinara sauce to split between the table. When our food finally came out, the order was wrong. When I brought it to the staff's attention they corrected it, which was fine until I got the final bill and realized they had double charged me. The table to my right had to ask three times when their appetizer was coming out, and the table to my left received a crab which was already missing legs. The atmosphere is no better. This was a Valentine's Day meal, and there were customers watching NBA games on their cell phones live at the table. The server made no attempt to apologize or remedy any of the issues. We received one plastic fork for the table to share... For a meal that cost nearly $200, you would assume the experience would not have been as miserable as it was.

Atmosphere: 1

Food: 2

Service: 1