Staff is resist or doing discrimination with customer
We have limited einstein bagels in NY so whenever i visit my sister in PA i always try to get gourmet bagels with jalapenos and spinach, this Dec 24th i drove around 30 min from Bensalem to this store in snow and i had very bad experience with server name Kim my purchase was worth $37.40 i requested her bagel box with 12 bagels and 2 tubs for cream and cheese i asked for jalapenos and spinach mostly but she was rude in a way of saying like she doesn't have any more spinach i said i can wait if you can make since i come once or twice a year in PA i really wanted to have it but she said no she can't make even if i wait it was only 11AM. Then i said ok give me 4 jalapenos those were at screen she said she can't give me all 4 as she might get door dash orders and she wanted to save for them. She said she can't give all gourmet orders even though i said i am willing to pay extras. One more thing there were spinach bagels on the rack came out of oven and she said those are for the customer but she could have given me those or could have make new one as i was willing to wait. It felt like her body language was saying she wasn't happy to serve me at all it felt like she was being resist or doing discrimination
Atmosphere: 1
Food: 1
Service: 1
M
Ok breakfast sandwiches, save your money and don't order the hash browns they are disgusting.
Atmosphere: 1
Food: 2
Service: 1
Bruce Robinson
After Covid they haven’t found their way back. Used to be good but today not so much! Managers not very personable, have their own table in the store. See photo. Should be in back! Tomato on sandwich hard and raw! See photo . Managers need more training! The girl Kim is very good and she should run that location!
Atmosphere: 2
Food: 3
Service: 2
Frank Costello
Free parking great food.
Atmosphere: 4
Food: 4
Service: 4
Chris Mata
Place is horrible, I don't understand why people who are serving need to have a personal conversation with their coworkers and ignoring you while you are there. Food tastes like crap, the eggs feel like a wet sponge.
Atmosphere: 1
Food: 1
Service: 1
Ron Reardon
Q: how long does it take five people working behind the counter at Einstein Bagels to put cream cheese on a bagel?
A: seven minutes
True. Store wasn’t busy either. Too late of course, but while waiting I remembered why I don’t come here anymore.
Atmosphere: 3
Food: 3
Service: 1
Justin Krouse
Forgot cream cheese in my order today. Otherwise great food.
Atmosphere: 4
Food: 4
Service: 2
Wayne Timm
Great bagels even at closing time had good selection and great staff
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lox and Bagel with Cream Cheese
Jessica Sanko
I'm glad we can eat inside again! 😋
Atmosphere: 5
Food: 5
Service: 5
Kenese Sonny
I ordered the avocado toast with added tomato. I wish I had taken a picture but u didn’t. There was barely any avocado on the bagel and it had no taste. This was the third time I ordered from this place and my food looked as if they were afraid to add the ingredients and it had no flavor. I will not be ordering from them again.
Ordered a bacon & cheddar eggs sandwich. The food tasted good (hence the 3 stars) but wasn't very filling. The menu posted in the restaurant was quite limited and lacked options. They don't do wraps nor do they have a wide variety of spreads available.
If you're in the area, I'd opt for RJ's Bagels (also in Yardley) or Keystone Bagels in Levittown. Both are delicious and have expansive menus.
Rich Doyle
Garden avocado egg sandwich, with no egg. I thought the other reviews were a fluke but no this is absolutely ridiculous. Cold hash browns all of our sandwiches were similar. Management better get a handle on its employees. Very disappointed customer.
Atmosphere: 1
Food: 1
Service: 1
Mkaurene
I used to frequently Einstein Bros. Bagels when I loved in the area, I visited recently and had to stop by. The bagels tasted great, the were prepared correctly and the staff was super nice. There were at least 2 trainees in their during my visit and they had answers to my questions and made my party some fantastic bagels! Highly recommend.
Parking: There is a huge lot and many shops in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeno Bagel
Lesha (Lesha)
They have the best chocolate chip cookies! I go there specifically for them. Their hot caramel macchiato's are amazing as well, although, they tend to give me an iced caramel macchiato when I'm asking for a hot one. It's like there's nothing in their system that allows them to differentiate between the two. Iced/cold coffee is an evil abomination, in my opinion.
Staff is resist or doing discrimination with customer
We have limited einstein bagels in NY so whenever i visit my sister in PA i always try to get gourmet bagels with jalapenos and spinach, this Dec 24th i drove around 30 min from Bensalem to this store in snow and i had very bad experience with server name Kim my purchase was worth $37.40 i requested her bagel box with 12 bagels and 2 tubs for cream and cheese i asked for jalapenos and spinach mostly but she was rude in a way of saying like she doesn't have any more spinach i said i can wait if you can make since i come once or twice a year in PA i really wanted to have it but she said no she can't make even if i wait it was only 11AM. Then i said ok give me 4 jalapenos those were at screen she said she can't give me all 4 as she might get door dash orders and she wanted to save for them. She said she can't give all gourmet orders even though i said i am willing to pay extras. One more thing there were spinach bagels on the rack came out of oven and she said those are for the customer but she could have given me those or could have make new one as i was willing to wait. It felt like her body language was saying she wasn't happy to serve me at all it felt like she was being resist or doing discrimination
Atmosphere: 1
Food: 1
Service: 1
Ok breakfast sandwiches, save your money and don't order the hash browns they are disgusting.
Atmosphere: 1
Food: 2
Service: 1
After Covid they haven’t found their way back. Used to be good but today not so much! Managers not very personable, have their own table in the store. See photo. Should be in back! Tomato on sandwich hard and raw! See photo . Managers need more training! The girl Kim is very good and she should run that location!
Atmosphere: 2
Food: 3
Service: 2
Free parking great food.
Atmosphere: 4
Food: 4
Service: 4
Place is horrible, I don't understand why people who are serving need to have a personal conversation with their coworkers and ignoring you while you are there. Food tastes like crap, the eggs feel like a wet sponge.
Atmosphere: 1
Food: 1
Service: 1
Q: how long does it take five people working behind the counter at Einstein Bagels to put cream cheese on a bagel?
A: seven minutes
True. Store wasn’t busy either. Too late of course, but while waiting I remembered why I don’t come here anymore.
Atmosphere: 3
Food: 3
Service: 1
Forgot cream cheese in my order today. Otherwise great food.
Atmosphere: 4
Food: 4
Service: 2
Great bagels even at closing time had good selection and great staff
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lox and Bagel with Cream Cheese
I'm glad we can eat inside again! 😋
Atmosphere: 5
Food: 5
Service: 5
I ordered the avocado toast with added tomato. I wish I had taken a picture but u didn’t. There was barely any avocado on the bagel and it had no taste. This was the third time I ordered from this place and my food looked as if they were afraid to add the ingredients and it had no flavor. I will not be ordering from them again.
Restaurantji Recommends
Best bagels
Atmosphere: 5
Food: 5
Service: 5
Ordered a bacon & cheddar eggs sandwich. The food tasted good (hence the 3 stars) but wasn't very filling. The menu posted in the restaurant was quite limited and lacked options. They don't do wraps nor do they have a wide variety of spreads available.
If you're in the area, I'd opt for RJ's Bagels (also in Yardley) or Keystone Bagels in Levittown. Both are delicious and have expansive menus.
Garden avocado egg sandwich, with no egg. I thought the other reviews were a fluke but no this is absolutely ridiculous. Cold hash browns all of our sandwiches were similar. Management better get a handle on its employees. Very disappointed customer.
Atmosphere: 1
Food: 1
Service: 1
I used to frequently Einstein Bros. Bagels when I loved in the area, I visited recently and had to stop by. The bagels tasted great, the were prepared correctly and the staff was super nice. There were at least 2 trainees in their during my visit and they had answers to my questions and made my party some fantastic bagels! Highly recommend.
Parking: There is a huge lot and many shops in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeno Bagel
They have the best chocolate chip cookies! I go there specifically for them. Their hot caramel macchiato's are amazing as well, although, they tend to give me an iced caramel macchiato when I'm asking for a hot one. It's like there's nothing in their system that allows them to differentiate between the two. Iced/cold coffee is an evil abomination, in my opinion.
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