The manager (or a leading employee) here is unbelievably rude on a regular basis. Snapped at me for the 5th or 6th time recently today when I ordered a coffee which warrants this review. Mid-20's girl with the dark hair who frequently wears a bandana is rude to people on the regular and as mentioned, has snapped at me 5-6 times while simply ordering coffees. Never been a complaint from me and am a calm person, she clearly just doesn't want to be there and takes her emotions out on customers. Have seen this happen to others too. I literally don't come here often because I'm sick of it. Notice how the SAME REVIEW has been left many times below. Do something Starbucks. This is NOT okay.
Atmosphere: 1
Food: 1
Service: 1
Susan Tran
Waited over 30 mins for two drinks. Don’t even know how that’s even possible, it was marked as take out.
Taylor Jones
The store is great, employees are very nice. The new automated coffee machine for regular coffee is atrocious. It puts out undrinkable coffee.
Atmosphere: 5
Food: 3
Service: 5
Kathleen Stoveken
I tried the new Hot Pecan Oatmilk Latte and it was absolutely amazing! The flavor is rich, nutty, and perfectly balanced with just the right amount of sweetness—comforting without being overpowering. It pairs so well with the Pumpkin & Cream Cheese Muffin, which is soft, moist, and has that perfect fall spice flavor with the creamy center as a bonus treat. Together, they make the ultimate cozy fall combo. Definitely my new seasonal favorite at Starbucks! 🍂☕🧡
Atmosphere: 5
Food: 5
Service: 5
Julia Harris
that ginger is always so mean and ruins the experience every time. she is always rude and never smiles. never says hello or anything and is always mean. fire her i don’t know how she still have a job
Atmosphere: 1
Food: 5
Service: 1
Jess Hurst
So insanely rude. I go in here everyday and get terrible service. There is always this one girl who is so rude and never smiles. I get scared to go in because it ruins my day everytime I go in. I love the drinks but the people and staff are so insanely rude and it’s a horrible experience every time.
Atmosphere: 2
Food: 5
Service: 1
Sabrina Uktamova
Terrible service Didn’t even try on my drink and gave me old Lemonade and I heard them say I think we need to refil this It’s been here for days and I see somthing and they still severed it
Malgorzata Franczak
Great place , great people .
Whoa Relax
Waited 10 mins for drinks to be started in a empty place. I approached the counter to see what the status of the drinks were, considering the 3 ladies were gossiping loudly about other co workers I figured my two simple drinks were complete. I was wrong, still were not started. Once they realized they never started the drinks for the only customers in the lobby they then began talking about how they like making angry customers wait for their coffee on purpose. Customer does not come first to this afternoon trio. Latte was ok tho.
Atmosphere: 1
Food: 3
Service: 1
Mick W.
This is a good place, horrible parking(maybe 4 cars at most ) but the younger gentleman was talking so long to his gf or friend about his time working at the Valley of Fear and how it affected him(shame) that I tried not to say anything but after almost 10 minutes of listening to him talk to her they were 11 drink orders behind and I couldn't wait because I had someplace to be. So the Manager kindly refunded me my money. They also collect for the poor for Christmas and you can take a tag off the wall to help a needy child. I like that they are involved in the community.
I purchased a Venti size, but my cup was only 2/3 full.
Atmosphere: 4
Food: 3
Service: 2
Donna M
Great Starbucks. Gives a small town vibe. Only issue is parking so don’t come wanting to park.
Atmosphere: 5
Food: 5
Service: 5
Paloma Mohanty
Unreliable service - there is no telling how service will be from day to day at this place. Some days the baristas are great and make it a welcoming atmosphere and other days it feels like you’re burdening them by asking about an order you made 15+ minutes ago and are just checking on.
Atmosphere: 3
Food: 3
Service: 2
Veronica Gaspar
they made my drink wrong and then complained about me to the other barista. why are you mad that you had to do your job?
Mo Mo
Quick friendly service, personable folks workin hard, and properly prepared food and beverage items.. this kind of an experience is unheard of for a Starbucks in this day and age, very nice people here
The manager (or a leading employee) here is unbelievably rude on a regular basis. Snapped at me for the 5th or 6th time recently today when I ordered a coffee which warrants this review. Mid-20's girl with the dark hair who frequently wears a bandana is rude to people on the regular and as mentioned, has snapped at me 5-6 times while simply ordering coffees. Never been a complaint from me and am a calm person, she clearly just doesn't want to be there and takes her emotions out on customers. Have seen this happen to others too. I literally don't come here often because I'm sick of it. Notice how the SAME REVIEW has been left many times below. Do something Starbucks. This is NOT okay.
Atmosphere: 1
Food: 1
Service: 1
Waited over 30 mins for two drinks. Don’t even know how that’s even possible, it was marked as take out.
The store is great, employees are very nice. The new automated coffee machine for regular coffee is atrocious. It puts out undrinkable coffee.
Atmosphere: 5
Food: 3
Service: 5
I tried the new Hot Pecan Oatmilk Latte and it was absolutely amazing! The flavor is rich, nutty, and perfectly balanced with just the right amount of sweetness—comforting without being overpowering. It pairs so well with the Pumpkin & Cream Cheese Muffin, which is soft, moist, and has that perfect fall spice flavor with the creamy center as a bonus treat. Together, they make the ultimate cozy fall combo. Definitely my new seasonal favorite at Starbucks! 🍂☕🧡
Atmosphere: 5
Food: 5
Service: 5
that ginger is always so mean and ruins the experience every time. she is always rude and never smiles. never says hello or anything and is always mean. fire her i don’t know how she still have a job
Atmosphere: 1
Food: 5
Service: 1
So insanely rude. I go in here everyday and get terrible service. There is always this one girl who is so rude and never smiles. I get scared to go in because it ruins my day everytime I go in. I love the drinks but the people and staff are so insanely rude and it’s a horrible experience every time.
Atmosphere: 2
Food: 5
Service: 1
Terrible service
Didn’t even try on my drink and gave me old
Lemonade and I heard them say I think we need to refil this It’s been here for days and I see somthing and they still severed it
Great place , great people .
Waited 10 mins for drinks to be started in a empty place. I approached the counter to see what the status of the drinks were, considering the 3 ladies were gossiping loudly about other co workers I figured my two simple drinks were complete. I was wrong, still were not started. Once they realized they never started the drinks for the only customers in the lobby they then began talking about how they like making angry customers wait for their coffee on purpose. Customer does not come first to this afternoon trio. Latte was ok tho.
Atmosphere: 1
Food: 3
Service: 1
This is a good place, horrible parking(maybe 4 cars at most ) but the younger gentleman was talking so long to his gf or friend about his time working at the Valley of Fear and how it affected him(shame) that I tried not to say anything but after almost 10 minutes of listening to him talk to her they were 11 drink orders behind and I couldn't wait because I had someplace to be. So the Manager kindly refunded me my money.
They also collect for the poor for Christmas and you can take a tag off the wall to help a needy child.
I like that they are involved in the community.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
I purchased a Venti size, but my cup was only 2/3 full.
Atmosphere: 4
Food: 3
Service: 2
Great Starbucks. Gives a small town vibe. Only issue is parking so don’t come wanting to park.
Atmosphere: 5
Food: 5
Service: 5
Unreliable service - there is no telling how service will be from day to day at this place. Some days the baristas are great and make it a welcoming atmosphere and other days it feels like you’re burdening them by asking about an order you made 15+ minutes ago and are just checking on.
Atmosphere: 3
Food: 3
Service: 2
they made my drink wrong and then complained about me to the other barista. why are you mad that you had to do your job?
Quick friendly service, personable folks workin hard, and properly prepared food and beverage items.. this kind of an experience is unheard of for a Starbucks in this day and age, very nice people here
Atmosphere: 5
Food: 5
Service: 5
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