I would like to take the opportunity to give this KFC location in my home town a review based on our recent purchase on 2025/07/11. As a former employee of the KFC franchise in the 80’s I have over the last few decades witnessed the steady decline in the KFC food service , particularly at this location .
The changes that have been made have slowly and surely made me come to the conclusion and decision to abandon my fondness for this style of food .
As an employee under the management I was under at the time I took pride and a sense of happiness in providing my customers with a high quality product and service . This is no longer the case ;once again at this particular location , and I felt compelled to express my disappointment in the decline I have experienced .
The list of issues I have are limited to but not exclusive to ;
1. The quality of the chicken pieces themselves ( see attached photo. One is a drum I think but the other piece is a mystery ) They resemble no portion of a chicken carcass that I recognize. Pieces of chicken with the are a breast/heal , wing , thigh , rib and drum should look like a breast , wing, thigh, rib or drum . These pieces resemble more of a haphazardly chopped up fowl of some sort .
2. The cooking quality is borderline unsafe if not from a health standpoint , but surely from a visual perspective . Brown / Gray colour , lumpy and rubbery .
3. Lumpy and flavourless gravy .
4. Flavourless chicken pieces . Plenty of salt , but that’s about the only one of the famous 11 spices and herbs recipe that is detectable .
5. The fries are a lazy persons version of a side accompaniment. Definitely not a version of a straight cut fry that I would consider palpable . The ‘ hand cut ‘ idea just isn’t working. I usually throw out the fries that come with the combo meals and either do without, drown them in the aforementioned flavourless and lumpy gravy solely to get my moneys worth of value from the expense that I incurred or if I’m feeling energetic I will make my own fries at home .
6 The side salads are just ok at the best but if I choose the coleslaw by mistake I just throw it in the garbage . Too chunky , bitter and lacking a flavour that I could describe .
In conclusion , I have other options for a quick and easy meal that I can purchase at a much lesser expense and still be able to accept the disappointment of a wasted few bucks . I am understand that fast food is not meant to be a Michelin 5 Star experience but at the price point for what used to be a good quality meal option , KFC is no longer a viable option for my family and I. It is unfortunate , but such is the way of the food industry . I f this site would allow you to give 0 stars and still be able to post a review then that’s what would give . It’s not about the money that I am posting this review but in fact it’s because that I no longer feel that KFC is a viable option for a meal and I will still miss it because of how it used to be and not of what it has become .
JAY KAY
Worst KFC ever! I Wish I had photos to upload to share however I threw all of my mushy fatty chicken in the garbage. Very disappointed! Stay away from this location.
Joshua Mckenna
A typical KFC.
Jyoti Shahi
I have waited 20 minutes for a small order, and the staff they don’t know what they need to do.
Horrible service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Poutine
Dawn Stokes
I ordered online and is wss ready when I picked it up
Atmosphere: 5
Food: 5
Service: 5
craig matthews
Go in to order food and they are out of almost everything they should close it down
Jeanine Green
Service was GREAT! The lady behind the counter was very friendly & patient. The order not so great. Did not receive our cookies, dipping sauce, or salad. The gravy was very watery. Also pop from the fountain on the Mountain Dew was just water (never noticed until we were well on our way down the road)
Atmosphere: 4
Food: 2
Service: 5
Emma Kelly
We went to this KFC on the evening of December 27th. The worker who took our order and the worker who bagged and presented us our order were both wonderful. I ordered two extra pieces of chicken, and before we left I checked the receipt and noticed the two pieces of chicken weren’t on there. I asked the worker who gave us the food if my chicken was in the bag, and they turned around to a worker in the kitchen and told her that they needed two pieces of chicken. The worker in the kitchen was insanely rude. She says, in a very rude, snarky tone of voice, “For what.” And then the worker who was helping us explained why, and she says, in an even more rude tone of voice “well ring it in then.” She spoke to her coworker like they were dirt underneath her feet, while multiple customers were standing at the counter. Her tone was disgusting. She was also in the kitchen with her hair long, dark hair down. No hair net or ponytail. Being insanely rude to coworkers and customers while violating the health code is pretty ballsy.Additionally, an older gentlemen ordered after us, and the girl who took our order had finished her shift. This women comes from the back, and before the old man could even speak, snaps out “For here or to go.” I was baffled. I worked in fast food for 6 years when I was younger, and I had never spoken to, or been spoken to like that before. I understand bad days come around, but to treat your coworkers and paying customers like that is unacceptable. It seemed as if she was making everyone around her miserable. I don’t know if she was the manager or what, but both my partner and I left and couldn’t believe what we just witnessed. She might need some customer service training, or to be reminded that her job is to be polite to people, and if she doesn’t want to do that, she should find a different job.
Atmosphere: 2
Food: 4
Service: 4
Allana Rummerfield
Pretty face and friendly
Atmosphere: 3
Food: 3
Service: 4
Ahmed Bajwa
Great restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Famous Chicken Chicken Sandwich Box Meal
Went to kfc bloomfield for the 4th time and all 4 times I’ve had to walk out after waiting over 45 minutes giving them the benefit of the doubt only to receive no food and go to a different restaurant for better
Atmosphere: 1
Food: 1
Service: 1
Tammy Vallee
The woman who took our order was wonderful. She was even able to get me hot water to make tea with. I really appreciated that gesture.
Atmosphere: 5
Food: 5
Service: 5
Mike R Locke
I was very disapointed with the 3 piece meal, no coleslaw , chicken very small and very dry and over cooked. It will have to improve before I will go back again.
Atmosphere: 3
Food: 2
Service: 5
Michael Hape
Service good food was terrible
Sue Costello
My husband and I stopped in for lunch today. We were not impressed. The staff in the kitchen were obnoxiously loud and it was so annoying. They didn’t stop the whole time we were there. Sounded like we were in a day care centre. Where was the manager. I ordered the plant based chicken sandwich and my husband had the three piece chicken dinner. His chicken was mostly breaded and my sandwich had so much mayonnaise on it it pored out when I took a bite. I had to scrape three quarters of it off. And then ended up throwing it out. GROSS. UNPROFFESIONAL MISMANAGED. I can’t believe I gave them a one star but it wouldn’t let me post unless I rated it.
I would like to take the opportunity to give this KFC location in my home town a review based on our recent purchase on 2025/07/11.
As a former employee of the KFC franchise in the 80’s I have over the last few decades witnessed the steady decline in the KFC food service , particularly at this location .
The changes that have been made have slowly and surely made me come to the conclusion and decision to abandon my fondness for this style of food .
As an employee under the management I was under at the time I took pride and a sense of happiness in providing my customers with a high quality product and service .
This is no longer the case ;once again at this particular location , and I felt compelled to express my disappointment in the decline I have experienced .
The list of issues I have are limited to but not exclusive to ;
1. The quality of the chicken pieces themselves ( see attached photo. One is a drum I think but the other piece is a mystery )
They resemble no portion of a chicken carcass that I recognize.
Pieces of chicken with the are a breast/heal , wing , thigh , rib and drum should look like a breast , wing, thigh, rib or drum .
These pieces resemble more of a haphazardly chopped up fowl of some sort .
2. The cooking quality is borderline unsafe if not from a health standpoint , but surely from a visual perspective . Brown / Gray colour , lumpy and rubbery .
3. Lumpy and flavourless gravy .
4. Flavourless chicken pieces . Plenty of salt , but that’s about the only one of the famous 11 spices and herbs recipe that is detectable .
5. The fries are a lazy persons version of a side accompaniment. Definitely not a version of a straight cut fry that I would consider palpable . The ‘ hand cut ‘ idea just isn’t working. I usually throw out the fries that come with the combo meals and either do without, drown them in the aforementioned flavourless and lumpy gravy solely to get my moneys worth of value from the expense that I incurred or if I’m feeling energetic I will make my own fries at home .
6 The side salads are just ok at the best but if I choose the coleslaw by mistake I just throw it in the garbage . Too chunky , bitter and lacking a flavour that I could describe .
In conclusion , I have other options for a quick and easy meal that I can purchase at a much lesser expense and still be able to accept the disappointment of a wasted few bucks . I am understand that fast food is not meant to be a Michelin 5 Star experience but at the price point for what used to be a good quality meal option , KFC is no longer a viable option for my family and I.
It is unfortunate , but such is the way of the food industry .
I f this site would allow you to give 0 stars and still be able to post a review then that’s what would give .
It’s not about the money that I am posting this review but in fact it’s because that I no longer feel that KFC is a viable option for a meal and I will still miss it because of how it used to be and not of what it has become .
Worst KFC ever! I Wish I had photos to upload to share however I threw all of my mushy fatty chicken in the garbage. Very disappointed! Stay away from this location.
A typical KFC.
I have waited 20 minutes for a small order, and the staff they don’t know what they need to do.
Horrible service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Poutine
I ordered online and is wss ready when I picked it up
Atmosphere: 5
Food: 5
Service: 5
Go in to order food and they are out of almost everything they should close it down
Service was GREAT! The lady behind the counter was very friendly & patient. The order not so great. Did not receive our cookies, dipping sauce, or salad. The gravy was very watery. Also pop from the fountain on the Mountain Dew was just water (never noticed until we were well on our way down the road)
Atmosphere: 4
Food: 2
Service: 5
We went to this KFC on the evening of December 27th. The worker who took our order and the worker who bagged and presented us our order were both wonderful. I ordered two extra pieces of chicken, and before we left I checked the receipt and noticed the two pieces of chicken weren’t on there. I asked the worker who gave us the food if my chicken was in the bag, and they turned around to a worker in the kitchen and told her that they needed two pieces of chicken. The worker in the kitchen was insanely rude. She says, in a very rude, snarky tone of voice, “For what.” And then the worker who was helping us explained why, and she says, in an even more rude tone of voice “well ring it in then.” She spoke to her coworker like they were dirt underneath her feet, while multiple customers were standing at the counter. Her tone was disgusting. She was also in the kitchen with her hair long, dark hair down. No hair net or ponytail. Being insanely rude to coworkers and customers while violating the health code is pretty ballsy.Additionally, an older gentlemen ordered after us, and the girl who took our order had finished her shift. This women comes from the back, and before the old man could even speak, snaps out “For here or to go.” I was baffled. I worked in fast food for 6 years when I was younger, and I had never spoken to, or been spoken to like that before. I understand bad days come around, but to treat your coworkers and paying customers like that is unacceptable. It seemed as if she was making everyone around her miserable. I don’t know if she was the manager or what, but both my partner and I left and couldn’t believe what we just witnessed. She might need some customer service training, or to be reminded that her job is to be polite to people, and if she doesn’t want to do that, she should find a different job.
Atmosphere: 2
Food: 4
Service: 4
Pretty face and friendly
Atmosphere: 3
Food: 3
Service: 4
Great restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Famous Chicken Chicken Sandwich Box Meal
Restaurantji Recommends
Went to kfc bloomfield for the 4th time and all 4 times I’ve had to walk out after waiting over 45 minutes giving them the benefit of the doubt only to receive no food and go to a different restaurant for better
Atmosphere: 1
Food: 1
Service: 1
The woman who took our order was wonderful. She was even able to get me hot water to make tea with. I really appreciated that gesture.
Atmosphere: 5
Food: 5
Service: 5
I was very disapointed with the 3 piece meal, no coleslaw , chicken very small and very dry and over cooked. It will have to improve before I will go back again.
Atmosphere: 3
Food: 2
Service: 5
Service good food was terrible
My husband and I stopped in for lunch today. We were not impressed. The staff in the kitchen were obnoxiously loud and it was so annoying. They didn’t stop the whole time we were there. Sounded like we were in a day care centre. Where was the manager. I ordered the plant based chicken sandwich and my husband had the three piece chicken dinner. His chicken was mostly breaded and my sandwich had so much mayonnaise on it it pored out when I took a bite. I had to scrape three quarters of it off. And then ended up throwing it out. GROSS. UNPROFFESIONAL MISMANAGED. I can’t believe I gave them a one star but it wouldn’t let me post unless I rated it.
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