Decided to make a departure from my usual fast food rotation of restaurants and give this Pans & Company in Alegro Alfragide Shopping Center a try.
Unfortunately, i didn't have as good of an experience as i had hoped.
First of all, the waiting time was way over what's reasonable for this kind of restaurant.
I waited around 15 minutes for a pulled pork sandwich and a small box of pulled pork fries and a soda.
It took 2 warnings from the lady at the counter, who was very professional and nice if i might add, for the guys in the kitchen to finally get my order ready.
Then i still had to wait a couple more minutes for the fries, which are usually readily available in most fast food chains.
It seemed like the people on the kitchen didn't know how to cook that sandwich, which was listed on their menu.
In the end, i didn't even enjoy the food, and it didn't took long for me to realise that i should have gone for their more conventional chicken sandwiches or better yet, gone to another restaurant. There was plenty around.
Not to repeat.
Atmosphere: 3
Food: 2
Service: 2
ravipabmay Ravi12345
Nothing has to write how bad is the service and food we ordered funfritas chips he served uss cold and soft without any taste and 1/2 BG English cold and without cheese Whan l told her she has no pity and regret very bad experience
Food: 1
Service: 1
Manuel Garcia
Bad professionalism when they don't know or don't want to know because I order a sliced cheese toast and pay for a mixed toast
Atmosphere: 1
Food: 3
Service: 1
Julia Costa
We received very poor service this afternoon at Alegro in Alfragide. The employee seemed to be in pain, didn't even smile and still seemed to be carrying out a delivery. I was even afraid to ask questions, my posture doesn't suit the work I'm doing. If you don't want to be there, there are those who do. We will certainly not return to the place, we do not want to run the risk of receiving this poor service. All that was left was to roll your eyes.. ?
Atmosphere: 1
Food: 3
Service: 1
Samuel
Mr. The person who served us had bad manners bordering on bad manners, giving your company a very bad name.
J R
The menus and taste are as expected at PANS.Sandwiches are getting smaller and smaller...
Parking: Covered multi-storey park in the building itself.Many places available....
Wheelchair accessibility: The Shopping Center is generally and visible, in compliance with accessibility legislation (DL 163/08 of August 6)
Atmosphere: 4
Food: 4
Service: 3
Nishant
There were 2 people at counter for billing and serving, one with a hair cap and other person was with long dreadlocks and no caps, it wasn't hygienic as this guy kept caring for his hair and used his hands to pick up my food without using gloves, I noticed that he was handling food with his hands without using gloves and same time using hands to care for his hair. I have no issue with anyone's style and personal choices but I can't be served food which is not hygeinic.
Atmosphere: 1
Food: 2
Service: 1
Emanuel Almeida
(Translated by Google) The pans do alegro de alfragide of all the ones I've been to is the best of all top service top food well served not knowing the name of the staff I congratulate everyone for their professionalism in their work I highly recommend it.(Original)O pans do alegro de alfragide de todos os que tenho ido para mim é o melhor de todos atendimento top comida top bem servida nao sabendo o nome dos funcionários dou os meus parabéns a todos pelo profissionalismo no seu trabalho recomendo bastante.
Atmosphere: 5
Food: 5
Service: 5
Rui Pinto
(Translated by Google) It is mentioned in the establishment that there is a celiac sandwich, however when asking the employee we realized that all the bread in the establishment has wheat. They should not advertise celiac sandwiches if in fact it does not correspond to the truth.(Original)É referido no estabelecimento que existe uma sandes celíaca contudo ao perguntar ao funcionário percebemos que todo o pão do estabelecimento tem trigo. Não devem publicitar sandes celíaca se de facto não corresponde à verdade.
João Oliveira
(Translated by Google) They are friendly and the new boss is very attentive(Original)Sao simpaticos e o chefe novo é muito atencioso
The sandwich were good but the mozzarella fingers were v average
Mário Almeida
(Translated by Google) I had a bad experience at this restaurant!!! On a weekday they took more than 15 minutes to be served, in the middle they changed the orders, threw the changed meals in the trash in front of us and they gave us the cold fries... in short, I think this chain should give more guidance to their employees and lost some name and quality after they started offering discounts on the Continente card which is a shame... I went again recently and... it still has a bad service...(Original)Tive uma péssima experiencia neste restaurante!!! Num dia de semana demoraram mais de 15 minutos a servir, tendo pelo meio trocado os pedidos, deitado as refeições trocadas para o lixo à nossa frente e deram-nos as batatas fritas frias... em suma, creio que esta cadeia devia dar mais orientações aos seus funcionarios e perdeu algum nome e qualidade depois de terem começado a oferecer descontos no cartão Continente o que é uma pena... fui recentemente novamente e... continua com um mau serviço...
Nuno Ferrão
(Translated by Google) Today I went to Pans and Company do Alegro at around 10:40 pm, 20 m from closing time, where I was going to order a meal to take away and which I was refused because the worker said that the kitchen was closed and that the restaurant hours it's 11 pm at night. The service is usually bad but I still go there because it's closer to my house but I'm going to stop going there(Original)No dia de hoje dirigi-me a pans and Company do alegro por volta das 22h40, a 20m do fecho, onde iria pedir uma refeição para levar e qual me foi recusado porque o trabalhador referiu que a cozinha estava fechada sendo que o horário do restaurante é às 23 horas da noite. O atendimento normalmente costuma ser péssimo mas mesmo assim continuo a frequentar porque é apenas mais perto da minha casa mas vou deixar de frequentar
Márcia D. R.
(Translated by Google) I just ordered two vegan sandwiches and only one came, the other was salmon. I ordered a portion of potatoes and a salad, two portions of potato and salad came, I didn't even see it. I ordered two lemon iced tea, two peach tea came.Miserable service!(Original)Fiz agora um pedido de duas sandes vegan e só veio uma certa, a outra era de salmão. Pedi uma dose de batatas e uma salada, vieram duas doses de batata e salada nem vê-la. Pedi dois iced tea limão, vieram dois de pêssego.Serviço miserável!
isayrinusayta
Been eating in PANS for the first time 2 days ago (in Via Catarina Shopping) and WILL NEVER GO BACK TO EAT in PANS!!! Glad that I could use 30% of discount from Continente Card, instead of pay full €7.50 for the menu I ordered. Pros: 1. Good design of the menu. 2. Vaccine Certificate COVID19 validation if you want to dine-in. 3. Wearing mask is a must. 4. The sandwich is still hot after serving. Cons: 1. We bought a promotion 2 pans with €7.50 and did not worth nothing. Sandwich Inglesa: just little of bacon and cheese. Sandwich atum: bad taste. The drink contained so much ice. The potato chips were ok, nothing to complain. It is better to buy another sandwich in others places and cheaper with fresh filling. 2. The workers were so weird (especially the cashier and the girl whom served our order). She let the customers before us to stand right in front of her, but when it was our turn, she said two times to go back behind the sign. We were standing almost in the line where we should wait, not in front of her like their previous clients. We were wearing not good clothes because we just finished working and would continue our work after the dinner. Just because we did not dress well, it did not mean that you could treat your customers differently!!!
Disappointing.
Decided to make a departure from my usual fast food rotation of restaurants and give this Pans & Company in Alegro Alfragide Shopping Center a try.
Unfortunately, i didn't have as good of an experience as i had hoped.
First of all, the waiting time was way over what's reasonable for this kind of restaurant.
I waited around 15 minutes for a pulled pork sandwich and a small box of pulled pork fries and a soda.
It took 2 warnings from the lady at the counter, who was very professional and nice if i might add, for the guys in the kitchen to finally get my order ready.
Then i still had to wait a couple more minutes for the fries, which are usually readily available in most fast food chains.
It seemed like the people on the kitchen didn't know how to cook that sandwich, which was listed on their menu.
In the end, i didn't even enjoy the food, and it didn't took long for me to realise that i should have gone for their more conventional chicken sandwiches or better yet, gone to another restaurant. There was plenty around.
Not to repeat.
Atmosphere: 3
Food: 2
Service: 2
Nothing has to write how bad is the service and food we ordered funfritas chips he served uss cold and soft without any taste and 1/2 BG English cold and without cheese Whan l told her she has no pity and regret very bad experience
Food: 1
Service: 1
Bad professionalism when they don't know or don't want to know because I order a sliced cheese toast and pay for a mixed toast
Atmosphere: 1
Food: 3
Service: 1
We received very poor service this afternoon at Alegro in Alfragide. The employee seemed to be in pain, didn't even smile and still seemed to be carrying out a delivery. I was even afraid to ask questions, my posture doesn't suit the work I'm doing. If you don't want to be there, there are those who do. We will certainly not return to the place, we do not want to run the risk of receiving this poor service. All that was left was to roll your eyes.. ?
Atmosphere: 1
Food: 3
Service: 1
Mr. The person who served us had bad manners bordering on bad manners, giving your company a very bad name.
The menus and taste are as expected at PANS.Sandwiches are getting smaller and smaller...
Parking: Covered multi-storey park in the building itself.Many places available....
Wheelchair accessibility: The Shopping Center is generally and visible, in compliance with accessibility legislation (DL 163/08 of August 6)
Atmosphere: 4
Food: 4
Service: 3
There were 2 people at counter for billing and serving, one with a hair cap and other person was with long dreadlocks and no caps, it wasn't hygienic as this guy kept caring for his hair and used his hands to pick up my food without using gloves, I noticed that he was handling food with his hands without using gloves and same time using hands to care for his hair. I have no issue with anyone's style and personal choices but I can't be served food which is not hygeinic.
Atmosphere: 1
Food: 2
Service: 1
(Translated by Google) The pans do alegro de alfragide of all the ones I've been to is the best of all top service top food well served not knowing the name of the staff I congratulate everyone for their professionalism in their work I highly recommend it.(Original)O pans do alegro de alfragide de todos os que tenho ido para mim é o melhor de todos atendimento top comida top bem servida nao sabendo o nome dos funcionários dou os meus parabéns a todos pelo profissionalismo no seu trabalho recomendo bastante.
Atmosphere: 5
Food: 5
Service: 5
(Translated by Google) It is mentioned in the establishment that there is a celiac sandwich, however when asking the employee we realized that all the bread in the establishment has wheat. They should not advertise celiac sandwiches if in fact it does not correspond to the truth.(Original)É referido no estabelecimento que existe uma sandes celíaca contudo ao perguntar ao funcionário percebemos que todo o pão do estabelecimento tem trigo. Não devem publicitar sandes celíaca se de facto não corresponde à verdade.
(Translated by Google) They are friendly and the new boss is very attentive(Original)Sao simpaticos e o chefe novo é muito atencioso
Restaurantji Recommends
The sandwich were good but the mozzarella fingers were v average
(Translated by Google) I had a bad experience at this restaurant!!! On a weekday they took more than 15 minutes to be served, in the middle they changed the orders, threw the changed meals in the trash in front of us and they gave us the cold fries... in short, I think this chain should give more guidance to their employees and lost some name and quality after they started offering discounts on the Continente card which is a shame... I went again recently and... it still has a bad service...(Original)Tive uma péssima experiencia neste restaurante!!! Num dia de semana demoraram mais de 15 minutos a servir, tendo pelo meio trocado os pedidos, deitado as refeições trocadas para o lixo à nossa frente e deram-nos as batatas fritas frias... em suma, creio que esta cadeia devia dar mais orientações aos seus funcionarios e perdeu algum nome e qualidade depois de terem começado a oferecer descontos no cartão Continente o que é uma pena... fui recentemente novamente e... continua com um mau serviço...
(Translated by Google) Today I went to Pans and Company do Alegro at around 10:40 pm, 20 m from closing time, where I was going to order a meal to take away and which I was refused because the worker said that the kitchen was closed and that the restaurant hours it's 11 pm at night. The service is usually bad but I still go there because it's closer to my house but I'm going to stop going there(Original)No dia de hoje dirigi-me a pans and Company do alegro por volta das 22h40, a 20m do fecho, onde iria pedir uma refeição para levar e qual me foi recusado porque o trabalhador referiu que a cozinha estava fechada sendo que o horário do restaurante é às 23 horas da noite. O atendimento normalmente costuma ser péssimo mas mesmo assim continuo a frequentar porque é apenas mais perto da minha casa mas vou deixar de frequentar
(Translated by Google) I just ordered two vegan sandwiches and only one came, the other was salmon. I ordered a portion of potatoes and a salad, two portions of potato and salad came, I didn't even see it. I ordered two lemon iced tea, two peach tea came.Miserable service!(Original)Fiz agora um pedido de duas sandes vegan e só veio uma certa, a outra era de salmão. Pedi uma dose de batatas e uma salada, vieram duas doses de batata e salada nem vê-la. Pedi dois iced tea limão, vieram dois de pêssego.Serviço miserável!
Been eating in PANS for the first time 2 days ago (in Via Catarina Shopping) and WILL NEVER GO BACK TO EAT in PANS!!! Glad that I could use 30% of discount from Continente Card, instead of pay full €7.50 for the menu I ordered. Pros: 1. Good design of the menu. 2. Vaccine Certificate COVID19 validation if you want to dine-in. 3. Wearing mask is a must. 4. The sandwich is still hot after serving. Cons: 1. We bought a promotion 2 pans with €7.50 and did not worth nothing. Sandwich Inglesa: just little of bacon and cheese. Sandwich atum: bad taste. The drink contained so much ice. The potato chips were ok, nothing to complain. It is better to buy another sandwich in others places and cheaper with fresh filling. 2. The workers were so weird (especially the cashier and the girl whom served our order). She let the customers before us to stand right in front of her, but when it was our turn, she said two times to go back behind the sign. We were standing almost in the line where we should wait, not in front of her like their previous clients. We were wearing not good clothes because we just finished working and would continue our work after the dinner. Just because we did not dress well, it did not mean that you could treat your customers differently!!!
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