Starbucks

Having breakfast at 10am, shortly after opening, it is assumed and expected that the cakes are fresh, that is, fresh from the day.
Unfortunately, the Carrot Cake that I was served was extremely hard and dry, and it was clear that it had been there for a long time. Inadmissible, against public health and even more so given the prices charged.
The service also left a lot to be desired, because although there was little attendance at that time, the 2 employees were not up to the task of preparing and delivering the orders, especially the one who was preparing the drinks - he did not even respect the order of arrival and the orders were served. randomly.

Atmosphere: 3

Food: 1

Service: 2

Excellent service. I’m not a coffee drinker but we were helped by Sara to get a coffee with cream and caramel that was just perfect for us. Sara also explained some of the brewing process which was interesting. Thank you!

The review is not about the establishment itself as I have been a Starbucks customer for a long time, I even have the application, I love the space, the Frapuccinos and I have always received very good service until today.... I went to the Starbucks in Alegro Alfragide because Mr. Miguel helped me When he answered, he was in a very bad mood, he didn't hear a word of what I asked for, after repeating it to eat there, I had to indicate again that it would be to take away, and very untimely he put the slice of cake in the box and handed it to me. I was waiting for the tall caramel Frapuccino when the commotion started, orders that were in front of me were all wrong and the customers seemed to have the same opinion as me, as they also didn't like the attitude of those who served us and it seemed like they didn't listen to anyone. ... I ended up bringing my Frapuccino in the wrong size, bigger is right, but wrong because the previous orders were only wrong with caramel Frapuccinos lol... and so they wouldn't go to waste I ended up bringing one. I hope you see what's going on with this gentleman because we all have bad days when, in face-to-face service to the public, we cannot show our frustration and displeasure to the customer.

Atmosphere: 4

Food: 5

Service: 1

I only received half of my order, 60 euros to spend, I only received 3 coffees and two sandwiches...Where did the bagels, cookies and such go?This is not professional at all!

Atmosphere: 1

Food: 1

Service: 1

A bit too many shopping centers and Starbucks is a bit too small and cramped.But that's the way it is.Good coffee ?

Atmosphere: 3

Food: 4

Service: 3

very good!

Atmosphere: 4

Food: 4

Service: 5

How slow they are, my god

Service: 1

This is definitely my favorite place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffin de Chocolate

Toast with strawberry jam / butter & coldbrew is goood (3.9€)

This is not a cappuccino. It’s coffee with milk and some type of big bubble foam on top.

Atmosphere: 2

Food: 1

Service: 4

Service is slow.

Atmosphere: 4

Food: 5

Service: 3

Great service from Paulo. Gave us a suggestion of what to order. Congratulations!

Atmosphere: 5

Food: 5

Service: 5

Show !! Great service from Paulo!!
Congratulations!!

Atmosphere: 5

Food: 5

Service: 5

I think it's time to clean up, it's disgusting to look at even before sitting on the sofas and eating...

The drinks are good, but then the tables are not cleaned inside and outside, and sitting down to enjoy the drink becomes a punishment.