Brasa (BY pontes)
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Terrible service, terrible customer service, rude employees and terrible food. Broken eggs go from broken eggs to eggs with some ham, sausages come undercooked. The chicken breast is the only decent thing as well as the rice. The beans were one of the worst I've ever eaten, super watery and without any flavor.
Atmosphere: 1
Food: 2
Service: 1
We didn't even get to try the food.
The employees are extremely rude, they don't know how to serve you and they try to charge you for things that aren't even on the menu.
We made the reservation via the fork, we tried to order a dish from the menu with a separate side dish, the side dishes were not described on the menu with a price (they were not on the menu at all, neither with a price nor without) and in addition to saying that there would be no the fork discount, they tried to charge a much higher price. The first waiter said it was €2 per extra, for the second it was €3.5 (for a side of rice) and luckily we didn't stay any longer, because it would certainly be €10 for the next waiter.
It is an experience not to be repeated.
Atmosphere: 1
Food: 1
Service: 1
The food was tasty, without being anything out of this world, the place is small with little space between tables, on the day we went there were few people so it wasn't a problem but if it's a day with more customers it will be a little uncomfortable , friendly and professional service.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Misto Carnes
Terrible service, terrible management, very rude and uneducated. Horrible experience, I don't recommend it.
Atmosphere: 1
Service: 1
A friend and I went to dinner and the first incident arose when it took more than half an hour to serve us when there were tables that had arrived later and were already attended, which shows that there is a disorganization in the service. After ordering the dishes, it took another half hour to serve them with a different order than the one requested. We told them that the dishes were not correct and they served us the same again. They told us that they did not have what we had ordered and that is why they changed it without informing us in advance. The waiter tried to solve it and apologized to us, but the manager approached us with very bad manners and some disdain. Finally we were going to pay for the drinks we had consumed and we were going to leave, but the manager rudely told us that it didn't matter and that we should leave. We are never going to go again in Caparica there are much better places that give you more cordial treatment
Atmosphere: 1
Food: 1
Service: 1
The chicken was dry the rice was oily and the chips were smelly
Bad service as well
I will never go there again
Atmosphere: 1
Food: 1
Service: 1
The person responsible or manager of this establishment does not have any competence to serve the public. Last Monday, we went to dinner at this place and, after one of the employees had indicated that we could sit at a table, this person in charge approached us aggressively and without manners, and asked us why we were sitting, and When we informed him that we had the team's recommendation, he interrupted us and told us that we had to leave the restaurant because they were going to close the kitchen earlier that day, it was 9pm and the restaurant closed at 10pm, without there being any indication when establishing this information. When he was asked about the matter, he didn't give any answer and, when we left, the employee who had recommended us to the table asked why we were leaving - which shows us that it was a decision taken by the person in charge at that time. The night before we had already had this same experience with this man who didn't want to serve us and we even saw him being rude to an employee, but after this initial response, he changed his tone and we were shown a table. We returned because we believed it was a bad moment, as the service afterwards was adequate, but considering what happened the next day and the remaining criticisms, this is the standard of this person in charge. The food and the other employees, who were great, are not enough to recommend this place.
Atmosphere: 4
Food: 4
Service: 1
**** Super nasty person in charge ****
He refused to serve when we had already been served by a member of staff, after we were seated, ready to place our order. The person in charge came to our table in a very unfriendly way, stating that he wasn't going to serve us, because he had just decided that the kitchen was going to close early. (To which I questioned, but where is this information displayed?) With the lack of attention and care in service solely and exclusively on the part of this person in charge, it was 9pm sharp, the kitchen closed at 10pm and there were so many vacant tables that we were about to be answered when the person in charge came to say no. It was noticed that the employees remained without reaction as if they had not noticed the attitude and decision taken at that precise moment by the person in charge.
Anyway, we clearly decided to leave and realized that it wouldn't be the best place to experience a pleasant dinner with friends.
Having said that, I will definitely not return to this space and as far as it depends on me, friends, family and acquaintances will not go to this place.
Atmosphere: 1
Food: 1
Service: 1
Poor choice to eat with family or friends, terrible service, the food started to be served with a time gap between courses, more than 10 minutes, food was changed. An experience to truly forget, those houses that are unable to be open to the public.
Atmosphere: 1
Food: 1
Service: 1
The view looked like a good place to have dinner, but from the service to the food being served we had to wait more than half an hour.
The food came out a little cold, steaks were rare, they made a mistake on the order and when the plate was taken back, they just washed the steak and replaced the red sauce with "coffee sauce".
The employees look like they are doing shipping.
I don't recommend
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Well located but the food leaves a lot to be desired and the way the staff speak is even worse.
Atmosphere: 1
It is a highly recommended place to have lunch or dinner in Caparica. Good prices and good quality of food. The attention of the waiters who served us has been excellent, even the owner of the restaurant was interested if everything was okay. We will return, for sure. Very obrigada!
Kid-friendliness: Yes, children are accepted and there is a children's menu. I know that they had a small detail with a girl who was dining at a nearby table.
Atmosphere: 5
Food: 5
Service: 5
Brasa is a restaurant near the Costa Caparica promenade located on Rua Joaquin da Matosa in the commercial area. It is an inexpensive restaurant but it will truly surprise you, since with low prices they can surprise you a lot. The dishes are huge, accompanied by garnishes, which include a drink and a dessert and coffee. The kitchen is open and very clean and tidy, the service is very good. I recommend it 100% and if I return to the area I will repeat.
Atmosphere: 5
Food: 5
Service: 5
Awful food and awful service.
Save ur money go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Very high price for reasonable quality of meat. Picanha very thin and with a very small layer of fat.
Chips and sauce were very tasty.
Atmosphere: 5
Food: 2
Service: 5
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