Very disappointed. The only positive thing was the food, which was tasty and very well prepared. The service leaves a lot to be desired. In addition to having to wait 55 minutes for our order, they were serving the wrong order. The wait was not justified, the interior room had one table occupied and on the terrace there were 4 tables occupied. As if that wasn't enough, when making payment, we found that they were charging us for an extra meal. I don't recommend it and I don't intend to visit again.
Atmosphere: 1
Food: 3
Service: 1
Carlos Oliveira
I placed an order through Uber Eats, and only regret and frustration. It took two hours for the order to arrive, everything was cold and looked bad, the bread was soggy and unusable. The only thing that was acceptable in the order was the sauce for the potatoes, but they were cold and not freshly made. Anyway, I don't recommend a bad experience I had. In the end I didn't eat anything and threw the entire order in the trash, as well as the money that was spent.
Atmosphere: 1
Food: 1
Service: 1
Henrique Fernandes
Long waiting time to receive the food Sticky tables Lots of noise Only two people work to manage the dining room while one employee was always on his cell phone and left his work station and when he was “working” he was just walking around “in style” instead of working and doing something useful for the restaurant. While the other employee was doing all the work alone, lifting dirty tables and serving in a restaurant with a few people Several discussions in front of customers becoming a difficult environment for customers The restaurant is quite disorganized Lots of smoke coming from the kitchen in the dining room They exchanged the starters with another table, it took over an hour to give the starters and not even hamburgers came After 1 hour I went to complain and they did it… After making the balls, they delivered them to another table and I had to ask if they were the ones I had ordered again, and they did the incredible feat of taking them from another customer's table to deliver to mine. I had received very good references about it but it was an experience to forget. For a Saturday night it should work much better.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hambúrguer à Baixa
Ângelo Silva
Poor quality/price ratio.
Atmosphere: 3
Food: 3
Service: 3
Liliana Rocha
The food is quite good, but the restaurant loses a lot in terms of atmosphere. It smells a lot like fried food, it's really exaggerated and uncomfortable, there is clearly an extraction problem. The service was quick and they were friendly.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Hambúrguer à Patria
Tasdelen Zuleyha
We come here every time we come to Covilhã to taste the burgers. Great address…I recommend!
Atmosphere: 5
Food: 5
Service: 5
diogo cid
It had everything it needed to be a great restaurant. Except for the end-of-day environment for those who don't want to work. Employees simply behind the counter complaining about the lack of tips and saying that they have to leave when there is 1 and a half hours left before the restaurant closes according to the indication on the front door.
Atmosphere: 1
Food: 4
Service: 1
Odilon Nogueira Gradila
Great service, great quality and portions of the snacks... worth it
A place where you can enjoy a nice meal/snack at moderate price.
Parking: It's well located in the modern neighbourhood of Covilhã.
Atmosphere: 4
Food: 4
Service: 4
Ana Ferreira
Very tasty and juicy burgers. The fries are homemade and make all the difference. We love the sauce that accompanies the potatoes. I recommend trying the alheira balls, we ordered them as a starter and they were fantastic. The Oreo mousse dessert was top notch. I recommend ?
Atmosphere: 5
Food: 5
Service: 5
Matilde Martins
The restaurant smells like fried food as soon as you enter. There weren't many burgers, vegetarian, chicken, alheira and it was only 12:30 pm. The alheira balls were frozen inside, terrible! The table didn't have a tablecloth or paper to place the plate... Food with a lot of fat, the hamburger bun wasn't even hot. I won't visit again for sure!
Atmosphere: 1
Food: 2
Service: 1
Ema Correia
Very good food. Even better service!
Atmosphere: 5
Food: 5
Service: 4
Mamen Alvarez
Highly recommended and delicious everything although very slow to serve friendly and kind. We will be back
Very good
Atmosphere: 5
Food: 5
Service: 5
Very disappointed. The only positive thing was the food, which was tasty and very well prepared.
The service leaves a lot to be desired. In addition to having to wait 55 minutes for our order, they were serving the wrong order. The wait was not justified, the interior room had one table occupied and on the terrace there were 4 tables occupied. As if that wasn't enough, when making payment, we found that they were charging us for an extra meal. I don't recommend it and I don't intend to visit again.
Atmosphere: 1
Food: 3
Service: 1
I placed an order through Uber Eats, and only regret and frustration. It took two hours for the order to arrive, everything was cold and looked bad, the bread was soggy and unusable. The only thing that was acceptable in the order was the sauce for the potatoes, but they were cold and not freshly made. Anyway, I don't recommend a bad experience I had. In the end I didn't eat anything and threw the entire order in the trash, as well as the money that was spent.
Atmosphere: 1
Food: 1
Service: 1
Long waiting time to receive the food
Sticky tables
Lots of noise
Only two people work to manage the dining room while one employee was always on his cell phone and left his work station and when he was “working” he was just walking around “in style” instead of working and doing something useful for the restaurant.
While the other employee was doing all the work alone, lifting dirty tables and serving in a restaurant with a few people
Several discussions in front of customers becoming a difficult environment for customers
The restaurant is quite disorganized
Lots of smoke coming from the kitchen in the dining room
They exchanged the starters with another table, it took over an hour to give the starters and not even hamburgers came
After 1 hour I went to complain and they did it…
After making the balls, they delivered them to another table and I had to ask if they were the ones I had ordered again, and they did the incredible feat of taking them from another customer's table to deliver to mine.
I had received very good references about it but it was an experience to forget.
For a Saturday night it should work much better.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hambúrguer à Baixa
Poor quality/price ratio.
Atmosphere: 3
Food: 3
Service: 3
The food is quite good, but the restaurant loses a lot in terms of atmosphere.
It smells a lot like fried food, it's really exaggerated and uncomfortable, there is clearly an extraction problem.
The service was quick and they were friendly.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Hambúrguer à Patria
We come here every time we come to Covilhã to taste the burgers. Great address…I recommend!
Atmosphere: 5
Food: 5
Service: 5
It had everything it needed to be a great restaurant. Except for the end-of-day environment for those who don't want to work. Employees simply behind the counter complaining about the lack of tips and saying that they have to leave when there is 1 and a half hours left before the restaurant closes according to the indication on the front door.
Atmosphere: 1
Food: 4
Service: 1
Great service, great quality and portions of the snacks... worth it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hambúrguer A Bruto
Good place to enjoy a more artisanal burger.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
A place where you can enjoy a nice meal/snack at moderate price.
Parking: It's well located in the modern neighbourhood of Covilhã.
Atmosphere: 4
Food: 4
Service: 4
Very tasty and juicy burgers. The fries are homemade and make all the difference. We love the sauce that accompanies the potatoes. I recommend trying the alheira balls, we ordered them as a starter and they were fantastic.
The Oreo mousse dessert was top notch.
I recommend ?
Atmosphere: 5
Food: 5
Service: 5
The restaurant smells like fried food as soon as you enter. There weren't many burgers, vegetarian, chicken, alheira and it was only 12:30 pm. The alheira balls were frozen inside, terrible! The table didn't have a tablecloth or paper to place the plate... Food with a lot of fat, the hamburger bun wasn't even hot. I won't visit again for sure!
Atmosphere: 1
Food: 2
Service: 1
Very good food. Even better service!
Atmosphere: 5
Food: 5
Service: 4
Highly recommended and delicious everything although very slow to serve friendly and kind. We will be back
Atmosphere: 4
Food: 5
Service: 4
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